Rrp Consumer Care Associate
hace 4 semanas
.At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. RRP CONSUMER CARE ASSOCIATE Are you passionate about delivering exceptional consumer care and driving process excellence? Join our team as a Consumer Care Coordinator for RRP Iberia, where you will play a crucial role in supporting our Consumer Care Manager and ensuring top-notch service for our customers. Position purpose Support and Coordination: Assist the RRP Iberia Consumer Care (CC) Manager in developing and executing Consumer Care plans, ensuring they align with budget and quality standards. Escalated Case Management: Handle complex cases and special complaints that cannot be resolved by our suppliers, overseeing device troubleshooting and replacement processes. Daily Partner Coordination: Manage day-to-day activities with Consumer Care partners, maintaining regular contact and alignment with local and HQ support functions, GCC, HQ Brand Group, and local management. Standards and Procedures: Ensure all Consumer Care services and activities meet market standards and adhere to company processes and procedures. Feedback Management: Oversee the Consumer Feedback Management platform, ensuring feedback is properly registered, classified, and followed up on. Main Areas of Responsibility Collaborate with the RRP Iberia Consumer Care (CC) Manager to create and implement Consumer Care plans that meet budgetary goals and deliver high-quality results. Handle and resolve escalated issues that suppliers cannot address, including special complaint handling. Ensure efficient troubleshooting and replacement processes for defective devices. Supervise daily operations with Consumer Care partners, maintaining consistent communication and alignment with all involved parties (local and HQ support functions, GCC, HQ Brand Group, local management). Ensure all Consumer Care services and activities comply with market standards and company procedures. Manage the Consumer Feedback Management platform, ensuring all feedback is accurately recorded and categorized. Coordinate follow-up actions for complaints requiring investigation and escalate special complaints to relevant stakeholders. Oversee the return and sorting process for complaint product samples
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Customer Service Excellence Specialist
hace 2 semanas
Zaragoza, Zaragoza, España Jti A tiempo completoAbout JTIJTI is a global tobacco company that values diversity and inclusivity. With over 46,000 employees from around the world, we are committed to creating an environment where everyone feels welcome and empowered to succeed.We're looking for a highly skilled Customer Service Excellence Specialist to join our team in RRP Iberia. As a key member of our...
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Marketing Associate
hace 3 meses
Zaragoza, España Attindas Hygiene Partners Group A tiempo completo.Marketing AssociateAbout the Company:At Laboratorios Indas, we are leaders in developing incontinence solutions, baby care, and clinical solutions, offering innovative products that positively impact the lives of our consumers. Whether for our brands or our partners' brands, in healthcare or retail channels, we are experts in understanding and serving...
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Associate Technical Project Manager – Iberia
hace 1 día
Zaragoza, España Kudzu Interactive, Inc. A tiempo completo.Associate Technical Project Manager – Iberia & EU ( Must live in or be able to drive to Madrid, Spain office) About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions.For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet,...
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Junior Technical
hace 2 meses
Zaragoza, España Swift A tiempo completo.About the Role SWIFT provides a range of on-site business and technical / supporting infrastructure consultancy services across SWIFT's customer base. The Associate Financial Services Industry Consultant operates in a low to medium complex business and technical environment in a selected market supported by SWIFT. In line with the Commercial strategy /...
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Legal Associate
hace 3 meses
Zaragoza, España Ryanair A tiempo completoLegal Associate (German or Danish speaker)Ryanair is currently recruiting for a Legal Associate who is fluent in German or Danish to join Europe's Largest Airline Group!This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years.The purpose of this position is to support...
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Scib M&A Consumer
hace 2 meses
Zaragoza, España Santander A tiempo completo.SCIB M&A Consumer & Retail Investment Banking VP - LATAMCountry : Spain SCIB M&A is looking for a Consumer & Retail Investment Banking VP for LATAM, based in our Madrid office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander CIB we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate & Investment...
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Customer Care Project Manager
hace 2 meses
Zaragoza, España Amadeus A tiempo completo.Job Title Customer Care Project Manager Summary of the role The Customer Care Project Manager will be assigned one or more projects aiming to improve the overall services delivered to our customers within Amadeus Travel Distribution unit, in line with the Customer Care Management (CCM) service strategy. As such, the Project Manager will be responsible for...
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Associate Financial Institutions
hace 4 meses
Zaragoza, España Ing A tiempo completo.At ING we are looking for an Associate for Financial InstitutionsYour role and work environment :We are looking for a talented and enthusiastic Associate to join our FI Sector Coverage Team of Wholesale Banking Spain & Portugal.ING Wholesale Banking Spain & Portugal stands for the FI customer business for ING Spain & Portugal. In addition to classic FI...
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Associate Financial Institutions
hace 4 semanas
Zaragoza, España Ing A tiempo completo.At ING we are looking for an Associate for Financial Institutions Your role and work environment : We are looking for a talented and enthusiastic Associate to join our FI Sector Coverage Team of Wholesale Banking Spain & Portugal. ING Wholesale Banking Spain & Portugal stands for the FI customer business for ING Spain & Portugal. In addition to classic FI...
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Associate Technical Project Manager – Iberia
hace 1 mes
Zaragoza, España Kudzu Interactive, Inc. A tiempo completo.Associate Technical Project Manager – Iberia & EU ( Must live in or be able to drive to Madrid, Spain office) About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet,...
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Associate Director, Regulatory Affairs
hace 2 meses
Zaragoza, España Cpl Healthcare A tiempo completo.Job Title: Associate Director, Regulatory Affairs - Medical Device/Post-Market Surveillance Job Type: Full Time, Permanent Position Location: Spain, Madrid – Hybrid Remuneration: Attractive salary and package An exciting opportunity to join a growing pharmaceutical company that specializes in Cancer and Supportive Care, Gastroenterology, and Hepatology....
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D&It Business Solutions Manager
hace 4 semanas
Zaragoza, España Jti A tiempo completo.Professional area: Information Technology Contract type: Permanent Professional level: Experienced Location: Madrid, ES, 00000 Position: D&IT Business Solutions Manager What this position is about - Purpose: As D&IT Business Solutions Manager you will be at the forefront of integrating consumer-centric solutions within the global market landscape for your...
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Manager Market Research
hace 4 semanas
Zaragoza, España Ch01 Che Fresenius Medical Care (Schweiz) Ag A tiempo completo.Manager Market Research (m/f/d) - Market Insights & Analytics Manager Market Research (m/f/d) - Market Insights & Analytics Locations: CREMONA, Cremona, Italy; s-Hertogenbosch, Netherlands; GBR Huthwaite - Office; Tres Cantos, Madrid, Spain Time Type: Full time Posted on: Posted 2 Days Ago Job Requisition ID: R0166718 Position Responsibilities: Collaborate...
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Senior Brand Manager, Spain
hace 2 meses
Zaragoza, España Sc Johnson Professional A tiempo completo.WELCOME TO SC JOHNSON SC Johnson is a family business, leader in the consumer goods sector in cleaning products, with strong brands such as Glade, Duck, Pliz, Raid, Autan, Baygon, and Pyrel. The company is present in more than 70 countries, and its brands are sold throughout the world. For 125 years, we have strived to provide our consumers with the best...
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Global Trade Marketing Manager
hace 2 meses
Zaragoza, Zaragoza, España Sc Johnson Professional A tiempo completoOverview: At Sc Johnson Professional, we're committed to providing our consumers with the best products while contributing to their well-being and reducing our environmental footprint. We're a family business that's been leading the consumer goods sector for over 125 years.Job Title: Global Trade Marketing Manager - SpainAbout the Role: As a Senior Brand...
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Senior Brand Manager, Spain
hace 2 meses
Zaragoza, España Sc Johnson A tiempo completo.ROLE SUMMARY Reporting to SPAIN Associate Manager (based in Spain), he/she will be the point of contact for the Local Sales Team (based in Spain), Western Europe Customer Team (based in Paris), and Regional Marketing Team (based in Switzerland). He/she needs to be able (and to enjoy!) to work in a complex environment, have a high sense of ownership, and...
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Senior Brand Manager, Spain
hace 2 meses
Zaragoza, España Sc Johnson A tiempo completo.Summary Reporting to SPAIN Associate Manager (based in Spain), the candidate will be the point of contact for the Local Sales Team, Western Europe Customer Team, and Regional Marketing Team. They must be able to work in a complex environment, have a high sense of ownership, and relate well with different stakeholders, including remote ones. The candidate...
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Rlt Regional Logistics Lead
hace 4 semanas
Zaragoza, España Novartis Farmacéutica A tiempo completoIn this role you will be responsible for setting the regional logistics strategy and end-to-end accountability for logistics operations for Novartis Radio Ligand Therapy (RLT) products from manufacturing sites to treatment sites in the EMEA region. Operations may include ensuring a lean and efficient process from exportation from the country of origin,...
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Senior Environmental Health
hace 11 horas
Zaragoza, España BD A tiempo completo**Job Description Summary**: === BE PART OF SOMETHING BIGGER! === BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the...
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Territory Manager Sales Poh Canarias
hace 4 meses
Zaragoza, España Procter & Gamble A tiempo completo.DescriptionOral-B has an international reputation for the development of innovative, market leading oral health care products which consistently delight the consumer and challenge current thinking.We are looking for a Territory Manager with the ability to learn and apply the knowledge acquired with Dental Professionals, being able to build rapport and...