Customer Representative
hace 1 mes
.Customer Representative (Italian-speaking) - On-siteExperience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs a Customer Service Representative on our team, you will:Take incoming customer contacts (via telephone, email, chat and other automated alerts) and solve users' demands.Log call details onto call management systems and provide response and resolution within SLA.Maintain service and product knowledge and expertise associated with applications specific to individual customers.Escalate potential service issues initially with Mentor.Follow all the processes and procedures of the project.Ensure contractual SLA is maintained.Your qualificationsConcentrix is a great match if you:Have a proficient or bilingual level of Italian and advanced level of English. Spanish is a plusHave good disposition to work in a customer service environment.Have customer care skills – ability to listen to and understand the customers' needs.Can take ownership of, and progress calls to resolution or escalate calls to resolution.It will be a plus if you have:Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/internet configuration.What's in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time 39 hours/week permanent contract: rotative Monday to Saturday 9:00 to 20:00.Salary 19000 euros gross/year + up to 2000 euros gross/year in bonus.Central location in Barcelona.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses, and language classes.Experience the best version of youIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal opportunity employer.We're proudly united as one team, one company, globally
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completo{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completo{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and live chatResolve...
-
Customer Support Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and live chatResolve...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...
-
Customer Support Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative for our Electric Vehicle Technology department. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to...
-
Customer Support Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative for our Electric Vehicle Technology department. As a key member of our Customer Labs team, you will play a vital role in providing exceptional support to our customers.Key ResponsibilitiesProvide timely and effective support to...
