? Solo Quedan 24H Customer Experience Agent Trainee

hace 2 meses

Barcelona, España Stayforlong A tiempo completo

.About the companyWe are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper rates, encouraging them to immerse themselves in the very essence of each destination.We were born in Barcelona out of the need to disrupt an industry dominated by big corporations dictating how we should travel.Since 2015, our commitment has been to empower our customers to break free from the constraints of an oversaturated market. We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.About the teamAt Stayforlong we are currently a team of 80 people working in a dynamic and collaborative environment where people have the opportunity to grow and develop professionally.We strongly believe in equal opportunities for everyone, both in the workplace and beyond. We like to create spaces where everyone's ideas are equally valued and heard.We are committed to inclusion, diversity and work-life balance. We value a respectful work environment where all people are valued and respected regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc, etc, etc.We started in a difficult business environment and have grown from there, which is why we admire nonconformists who fight against the odds, refuse to be intimidated, and help others along the way. With our digital DNA, we thrive on challenges, love to think outside the box, and move with the times.Currently, we're developing our Customer Experience department and we need a Customer Experience Agent (trainee).Would you like to join us?TasksWhat you'll do:- Liaising with customers and external partners to resolve issues by phone and email on topics such as reservations changes, cancellations or confirmations of orders, refunds, special requests, etc.- Provide accurate, valid and complete information.- Participate in new projects for which we need your help such as process improvement, Business continuity plan, etc.- Resolving customer complaints, responding to phone calls and email requests and maintaining customer service records.RequirementsWhat you will bring:- You are studying Tourism or similar.- You can sign an agreement with your University.- Native/High Italian- High-Medium English level.- Proficiency working with English and another European language is desirable.- Basic knowledge when using Microsoft Office (including Excel).- Good communication skills- Possitive atitude- Ability to work as part of a team- Problem-solving skills- Experience in Customer Service will be highly valuable.BenefitsWhat we offer:- Part-time schedule.- Duration: 4-6 months

  • Customer Experience Agent Trainee

    hace 4 semanas

    Barcelona, Barcelona, España Stayforlong A tiempo completo

    About StayforlongWe are a travel company that believes in the power of prolonged stays. Our mission is to empower our customers to break free from the constraints of an oversaturated market and experience the world in a unique way.Job DescriptionWe are currently developing our Customer Experience department and are looking for a Customer Experience Agent...

  • Customer Experience Agent Trainee

    hace 1 mes

    Barcelona, Barcelona, España Stayforlong A tiempo completo

    About StayforlongWe are a company that believes in the power of prolonged stays to create extraordinary moments and remarkable discoveries. Our mission is to empower our customers to break free from the constraints of an oversaturated market and offer them a fresh perspective on travel.About the TeamWe are a dynamic and collaborative team of 80 people...

  • Customer Experience Agent Trainee

    hace 4 semanas

    Barcelona, Barcelona, España Stayforlong A tiempo completo

    At Stayforlong, we are passionate about empowering our customers to break free from the constraints of an oversaturated market and nurture meaningful connections with the places they visit.Our commitment is to offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.We are currently...

  • Customer Experience Agent Trainee

    hace 4 semanas

    Barcelona, Barcelona, España Stayforlong A tiempo completo

    About StayforlongWe are a travel company that believes in the power of prolonged stays to create extraordinary moments and remarkable discoveries. Our mission is to empower our customers to break free from the constraints of an oversaturated market and immerse themselves in the essence of each destination.Our TeamWe are a dynamic and collaborative team of 80...

  • Customer Experience Agent Trainee

    hace 4 semanas

    Barcelona, Barcelona, España Stayforlong A tiempo completo

    About Stayforlong, a company that believes travel is a journey of extraordinary moments and remarkable discoveries.Our company is passionate about nurturing meaningful connections with the places our customers visit, and we reward their commitment to the journey with progressively cheaper rates.We are a dynamic and collaborative environment where people have...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    Customer Experience Agent Trainee (French or Italian)About the companyWe are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit....

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    Customer Experience Agent Trainee (French or Italian)About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit....

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    .About the companyWe are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 1 mes

    Barcelona, Barcelona, España Stayforlong A tiempo completo

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  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España stayforlong A tiempo completo

    About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    About the companyWe are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    About the companyWe are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

  • Customer Experience Agent Trainee

    hace 2 meses

    Barcelona, España stayforlong A tiempo completo

    About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with...

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    hace 1 mes

    Barcelona, Barcelona, España Stayforlong A tiempo completo

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    hace 2 meses

    Barcelona, España Stayforlong A tiempo completo

    About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit.We reward their commitment to the journey with...

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