It Service Desk Technician
hace 2 meses
.Position Summary:The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment.Candidates must have great technical knowledge and be able to communicate effectively, to understand a problem and to explain its solution, in addition to documenting their resolutions within their support tickets. Must be customer-oriented, patient, and can troubleshoot issues in person or over the phone.Duties and Responsibilities:Operational ManagementReceive and respond to incoming calls, tickets, emails, and in-person requests for IT Service and Support.Identify and deliver required service levels according to organizational policies.Liaise with, and provide training and support to, end users and staff on IT environment operation and other issues.Install, configure, test, maintain, monitor, and troubleshoot endpoint devices and network infrastructure when not operating as expected.Install, configure, test, maintain, monitor, document, and troubleshoot software.Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.Document instances of hardware failure, repair, installation, and removal.Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.Develop and publish internal and external documentation to enable self-support and knowledge sharingLiaise with third-party support and equipment vendors.Recommend, schedule, and perform hardware and peripheral equipment improvements, upgrades, and repairs.Document and share business context knowledge to other members of the IT team as required.Manage input/output fleet, including printers and scanners.Strategy & PlanningAssist in developing long-term strategies and capacity planning for meeting future hardware and organizational technology needs.Support development and implementation of new computer projects and new hardware installations.Acquisition & DeploymentConduct research on, and make recommendations for, hardware products in support of procurement and development efforts.Support development and implementation of networking/wiring projects and installations.Maintain up-to-date knowledge of networking/wiring contracts and supervise contract-based installations.Skills and Experience Requirements:3-6 years of experience in a desktop support role.Windows 10 and Windows 11 configurations and support experience on multiple hardware platforms.Knowledge of Microsoft 365.Knowledge of Jira Service Management and Confluence Documentation.Knowledge of Active Directory, OneDrive and SharePoint preferred.Knowledge of mobile and telecom devices and services such as Dialpad or other VoIP systems, and various cell phone platforms
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It Service Desk Technician
hace 2 meses
Valencia, España Trexon A tiempo completoPosition Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate...
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Service Desk Technician
hace 7 meses
Valencia, España United ITs A tiempo completoLocation: Remote within the CET/GMT time zone Teleworking option: Yes **Duties and responsibilities**: The Service Desk is responsible for the management of service requests and incidents, collecting, recording, and resolving technical issues at the Tier 1 level, and escalating higher complexity incidents as needed. It is also responsible for the...
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It Service Desk Technician
hace 2 meses
Valencia, España Trexon A tiempo completoPosition Summary:The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment.Candidates must have great technical knowledge and be able to communicate...
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IT Service Desk Technician
hace 2 meses
Valencia, España Trexon A tiempo completoPosition Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate...
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Service Desk Systems L2 Technician
hace 7 meses
Valencia, España Webhelp A tiempo completo**Location** - Valencia, Spain**Language** - Spanish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Spanish Speaking Service Desk Systems Technician **to join our exciting projects, with leading...
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It Service Desk Technician
hace 2 meses
Valencia, España Trexon A tiempo completo.Position Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate...
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? Buen Salario: It Service Desk Technician
hace 6 días
Valencia, España Trexon A tiempo completo.Position Summary:The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees.The candidate should be familiar with maintenance and support of a Windows enterprise environment.Candidates must have great technical knowledge and be able to communicate...
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It Help Desk
hace 1 semana
Valencia, España Norauto A tiempo completoDentro del departamento IT de Norauto España, formarás parte del equipo de Help Desk, realizando las siguientes funciones:- Resolución de incidencias IT dentro de la Empresa, tanto a distancia como en presencial para los Servicios Centrales.- Plataformado e instalación de equipos- Mantenimiento del parque informático, en plataforma Windows y Android-...
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[Xq200] It Help Desk
hace 1 semana
Valencia, España Sin Nombre A tiempo completoDentro del departamento IT de Norauto España, formarás parte del equipo de Help Desk, realizando las siguientes funciones:Resolución de incidencias IT dentro de la Empresa, tanto a distancia como en presencial para los Servicios Centrales.Plataformado e instalación de equipos.Mantenimiento del parque informático, en plataforma Windows y Android.Gestión...
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[Xq200] It Help Desk
hace 1 semana
Valencia, España Ares Consultores A tiempo completoDentro del departamento IT de Norauto España, formarás parte del equipo de Help Desk, realizando las siguientes funciones:Resolución de incidencias IT dentro de la Empresa, tanto a distancia como en presencial para los Servicios Centrales.Plataformado e instalación de equipos.Mantenimiento del parque informático, en plataforma Windows y Android.Gestión...
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Service Desk Manager
hace 4 meses
Valencia, España Penguin Formula A tiempo completo**Company Description** WeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions. How do we differentiate ourselves? By investing in the...
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It Service Desk Engineer
hace 1 semana
Valencia, España Ares Consultores A tiempo completo.Company DescriptionWhy are we here?You may not know our name but we can guarantee you know our work - all we do has a positive impact on life, health and the environment.Eurofins is by your side every day, from the food you eat to the medicines you rely on.We work with the biggest companies in the world, making sure the products they supply are safe, their...
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Service Desk Coordinator
hace 2 semanas
Valencia, España Apeel Sciences A tiempo completoAt Apeel, we look to nature to help the global food system extend quality, prevent waste, and ensure an abundant future for our planet. We believe that our most essential ingredient in our recipe for success is our people. We strive to cultivate an environment where everyone is welcomed, and can bring their full, authentic selves into everything they do at...
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It Service Desk Engineer
hace 1 semana
Valencia, España Ares Consultores A tiempo completoCompany DescriptionWhy are we here?You may not know our name but we can guarantee you know our work - all we do has a positive impact on life, health and the environment.Eurofins is by your side every day, from the food you eat to the medicines you rely on.We work with the biggest companies in the world, making sure the products they supply are safe, their...
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Agente Service Desk It- Soporte Informático Con
hace 19 horas
Valencia, España Synergie A tiempo completoRequisitos- Formación universitaria, Formación Profesional de Segundo Grado o Módulo Formativo de Grado Superior- Experiência previa en puesto de trabajo similar y/o actividades en el ámbito de la atención telefónica de incidencias informáticas- Nível de inglés alto, hablado y escrito- Valorable conocimientos entorno iSeries/AS400.- Capacidad de...
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Agente De Service Desk
hace 6 días
Valencia, España Ntt Data Europe & Latam A tiempo completoNTT Data somos todas las personas que la formamos.Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad.¿Nuestra...
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Service Desk L1
hace 4 días
Valencia, España Hays A tiempo completoQuieres formar parte de una empresa internacional con un stack dividido en 4 areas de expertice Data, Cloud, Development y Digital Platforms. Buscamos perfiles con experiência como Service Desk L1. Es imprescindible poseer certificación ITIL y que tenga fluidez en Inglés y/o Alemán. Se trabajará con la plataforma Servicenow. Contarás con Planes de...
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Service Desk L1
hace 2 días
Valencia, España Hays A tiempo completoQuieres formar parte de una empresa internacional con un stack dividido en 4 areas de expertice Data, Cloud, Development y Digital Platforms.Buscamos perfiles con experiência como Service Desk L1.Es imprescindible poseer certificación ITIL y que tenga fluidez en Inglés y/o Alemán.Se trabajará con la plataforma Servicenow.Contarás con Planes de...
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It Support Technician Valencia
hace 3 días
Valencia, España Vitrolife Group A tiempo completoAt the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family.Together we help our customers and their patients to fulfill the dream of having a baby.Job DescriptionWe are seeking a dynamic Tier 1/Tier 2 IT Support Technician to join our Valencia office and become a key part...
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It Support Technician Valencia
hace 1 semana
Valencia, España Vitrolife Group A tiempo completoAt the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family.Together we help our customers and their patients to fulfill the dream of having a baby.Job DescriptionWe are seeking a dynamic Tier 1/Tier 2 IT Support Technician to join our Valencia office and become a key part...
