Banking Operations Data Analyst
hace 2 meses
About the Opportunity
N26 is seeking an experienced and motivated professional to join our Banking Operations Team as a Banking Operations Analyst. In this role, you will be a key player in utilizing your data analytics skills to surface large data sets across Credit, Dunning, and Collections processes, ensuring its smooth and efficient handling. A focus of this job is on the ability to independently drive enhancements and automatization projects forward while keeping the day-to-day business running smoothly.
Key Responsibilities:
Data Analysis: Utilize your SQL knowledge to analyze data to gain insights into products and processes. Use data analytics skills to drive process improvements and ensure the highest quality of operations.
Process Execution and Improvement: Regularly execute operational processes related to Credit, Dunning, and Collections. Proactively identify and implement process improvements to enhance efficiency and effectiveness by proposing automations or other changes to the process.
Project Management: Support and Drive projects with cross-departmental teams end-to-end ensuring continuous improvement and high-quality outcomes to optimize our Teams Processes
Stakeholder Collaboration: Collaborate closely with internal teams and external partners to ensure seamless operations and best results in debt collection recoveries.
Qualifications:
Education: Apprenticeship or Bachelor's degree in finance, business administration, economics, or a comparable field.
Experience: Previous experience in project management and delivery, with a proven track record of managing and improving operational processes.
Analytical Skills: Strong analytical and quantitative skills, with the ability to independently generate insights and apply them to process improvements. Knowledge of SQL is required.
Learning and Improvement: Eagerness to learn and drive the improvement and optimization of processes. A proactive approach to identifying and solving problems.
Ownership and Action: Strong sense of topic ownership and a bias for action. Ability to work autonomously with a "get things done" attitude.
Communication: Excellent communication and stakeholder management skills. Fluency in English is required - German is a strong plus.
Nice-to-have:
Business fluency in French, Spanish, or Italian is a plus.
Experience with CRM and issue tracking tools (e.g., Salesforce & JIRA) as well as credit systems (such as Mambu) is advantageous.
Domain Expertise: Previous experience in credit, dunning, or debt collection procedures is a strong plus.
Why Join Us:
Innovative Environment: Be part of a dynamic and innovative team at the forefront of digital banking.
Professional Growth: Opportunities for professional growth and development within a fast-paced and supportive environment.
Impactful Work: Contribute to shaping the future of banking operations and customer experience at N26.
Application Process: If you are passionate about banking operations and have a track record of excellence in process improvements in the banking industry, we would love to hear from you. Apply now to join our team at N26 and make a meaningful impact on our customers' financial journeys.
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