Financial Services Industry Consultant
hace 2 meses
.About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.We are looking for a dynamic Customer Success Manager (CSM) to join our team at Swift - Society for Worldwide Interbank Financial Telecommunication. In this role, you will be at the forefront of proactive customer engagement, guiding customers beyond the onboarding phase to ensure they maximize the value of Swift's products and services. Your efforts will directly contribute to helping customers achieve their desired outcomes and foster ongoing active usage.Responsibilities:Customer facing: The role focuses on proactive customer engagement to ensure customers maximize value from Swift products and services.Data-driven Engagement: Using data insights, responsible for analyzing customer data, developing engagement strategies, and working directly with customers to create success plans.Customer Communication: Regular outreach and communication with customers are key, either at the group or individual level.Customer Success Plans: The CSM will collaborate with customers to design and follow up on success plans.Collaboration: The job involves collaborating with various internal teams (product, business development, and CX) to ensure continuous improvement in customer experience.Content Development: Creating training materials, playbooks, and guides under supervision.Qualifications:Must-Have Skills: The position requires excellent communication, relationship-building, open mind to learn, and analytical skills. The ability to juggle multiple priorities is also critical.Nice-to-Have Skills: Prior experience in customer success roles, professional services, customer services, knowledge of Swift products, and familiarity with APIs are considered advantageous.Cultural Fit: Experience in a multi-cultural and multi-country team environment would be advantageous. Multilingual abilities are a plus.Join our team and be part of an extraordinary organization that is dedicated to supporting the global economy
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift Financial Messaging Services A tiempo completoAbout the Role We're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value – across borders, through cities, and overseas.No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global economy.We're unique too.We...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España SWIFT Financial Messaging Services A tiempo completoAbout the Role About the Role We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global economy.We're unique too. We...
-
Financial Services Industry Consultant
hace 4 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in today's connected and exciting era.We're unique too. Established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust,...
-
Financial Services Industry Expert
hace 4 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout Swift Financial Messaging Services, the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities, and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we're proud to support the global...
-
Financial Services Industry Expert
hace 4 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in a connected and exciting era. We innovate diligently, test exhaustively, then implement fast. In 200+ countries and legal territories, we serve a community of more than 12,000 banks and financial...
-
Technical Financial Consultant
hace 3 meses
Madrid, España Swift Financial Messaging Services A tiempo completo.About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We...
-
Technical Financial Consultant
hace 3 meses
Madrid, España Swift Financial Messaging Services A tiempo completoAbout the Role We're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value – across borders, through cities and overseas.No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too.We were...
-
Financial Services Industry Consultant
hace 4 semanas
Madrid, España Swift A tiempo completoAbout the Role We're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too.We were...
-
Financial Services Industry Consultant
hace 4 semanas
Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift A tiempo completoAbout the RoleAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value – across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift A tiempo completoAbout the RoleAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're...
-
Global Financial Services Expertise Consultant
hace 3 semanas
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout the OrganizationWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant in this connected and exciting era, as we strive to be better and constantly evolve in an ever-changing landscape without undermining trust. With a presence in 200+ countries and legal territories...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift A tiempo completoAbout the Role About the Role We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global...
-
Financial Services Industry Consultant
hace 4 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value – across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too.We were...
-
Financial Services Industry Consultant
hace 2 meses
Madrid, España Swift A tiempo completo.About the RoleAbout the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're...
-
Technical Consultant
hace 3 semanas
Madrid, Madrid, España Swift A tiempo completoAbout the RoleAt SWIFT, we are seeking a highly skilled Technical Consultant to join our team and support the delivery of technical and business consulting services across our customer base. The ideal candidate will have a strong understanding of SWIFT products and services, as well as experience in a low to medium complex business and technical...
-
Global Financial Services Strategist
hace 1 semana
Madrid, Madrid, España Swift Financial Messaging Services A tiempo completoAbout UsSwift is the world's leading provider of secure financial messaging services, headquartered in Belgium. Our mission has never been more relevant as we innovate diligently, test exhaustively, and implement fast to serve a community of over 12,000 banks and financial institutions across 200+ countries and legal territories.We are seeking a dynamic...
-
Financial Services Industry Consultant
hace 4 semanas
Madrid, España Swift A tiempo completo.About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value across borders, through cities and overseas.No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were...
-
Industry Services Consultant
hace 5 meses
Madrid, España Dassault Systèmes A tiempo completo**Your Missions** - The Industry Process Consultant masters **3D**EXPERIENCE platform usage and value through Industry Processes. He/she understands how the products fulfill the business needs. The Industry Process Consultant contributes to increasing the deal size, accelerate deal signature and secures successful go-live. - The Industry Process Consultant...