Technical Consultant
hace 3 semanas
About the Role
At SWIFT, we are seeking a highly skilled Technical Consultant to join our team and support the delivery of technical and business consulting services across our customer base. The ideal candidate will have a strong understanding of SWIFT products and services, as well as experience in a low to medium complex business and technical environment.
Key Responsibilities
- Coordinate the delivery of technical services, including product upgrades, patches, and new releases.
- Deliver technical assistance, including troubleshooting and technical problem resolution.
- Collaborate with clients to understand their technical requirements and business needs.
- Develop and deliver training sessions to clients on the use and maintenance of SWIFT products.
- Stay current with industry trends and advancements in SWIFT products and technologies.
Requirements
- University degree in Computer Science or IT related fields, or equivalent experience.
- 2-5 years' experience in technical account management, technical support, or pre-sales.
- Strong knowledge of SWIFT products, services, and solutions.
- Technical skillsets on operating systems (AIX, Linux, or Windows Server), servers, and networking.
What We Offer
We put you in control of your career, offering a competitive package and opportunities for growth and development.
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