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Customer And Business Support Administrator

hace 3 meses

Cádiz, España Lloyd's Register A tiempo completo

Lloyd's Register
Location: Cadiz, Spain (6 months fixed-term contract)
What we're looking for
We are looking for a temporary Administrator to be part of our Customer and Business Support team, giving support to France ports.
As part of this role, you will facilitate the delivery of a professional and responsive service to internal and external clients.
What we offer you
Competitive salary
The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
The role
Support customer inquiries using ByD (SAP) and Outlook.
Coordinate Surveys of Marine Equipment and Components with Attending Surveyor(s) and Clients/Manufacturers.
Create Sales Quotes in ByD/SAP to reflect the signed quotations. Update Workbook/Calendar as required.
Issue RFS (contracts) to clients/manufacturers, in accordance with attending Surveyor's instructions.
Update the sales orders with information from our filing Sharepoint platform.
Liaise with Marine Equipment and Components and collaborate regarding Clients/Manufacturers' inquiries.
Build and maintain good client relationships through proactive communication and action to fulfil client expectations.
Responsible for the accuracy and completeness of client data in Marine & Offshore business systems.
Liaise with and provide support to other team members, departments and offices, as may be required.
Develop a good understanding of Marine & Offshore products, services, systems and processes on an on-going basis.
Identify and suggest improvements to service delivery processes and procedures.
What you bring
A Bachelor's degree or equivalent
Fluent Spanish and English, knowledge of French would be considered as a plus
Expertise knowledge of Microsoft packages, Excel, Word and Outlook
SAP knowledge in particular Business by Design.
Previous experience from a customer orientated background
Excellent interpersonal and team working skills.
About us
We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry.
Be a part of
Lloyd's Register is wholly owned by the Lloyd's Register Foundation, a politically and financially independent global charity.
Want to apply.
If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.
We care, we share, we do the right thing.
If you have further questions about this role, please contact us at ******.
Diversity and Inclusion at Lloyd's Register:
Together we are one Lloyd's Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity.

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