Evening Program Coordinator, Rota University Of Maryland Global Campus

hace 3 meses


Madrid, España Course A tiempo completo

.Job title: Evening Program Coordinator, RotaCompany: University of Maryland Global CampusJob description : Evening Program Coordinator UMGC EuropeLocation: Rota, SpainOverseas Contingent III, 50% FTE, Part-Time, Grade 003University of Maryland Global Campus (UMGC) Europe seeks an Evening Program Coordinator. The Program Coordinator (PC) reports to and works with the Site Lead in the administration of UMGC programs. It is the job of the Program Coordinator to ensure that quality services are provided to all current and prospective students and to be responsive to students and student issues. The Program Coordinator must work effectively with the Site Lead, Assistant and Regional Directors, local Program Coordinators and staff, education center personnel, faculty, administrative staff, and the military community at large.SPECIFIC RESPONSIBILITIES INCLUDE:Provide academic and administrative support services to prospects and students, ensuring quality assurance standards are met by being available, knowledgeable, courteous, and responsive.Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities.Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff.Organize and participate in local Education Fairs, Open Houses, Semester Start-Ups, Student Appreciation Days, Local Graduations, and other events as needed, professionally representing UMGC.Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling.Ensure classrooms are provided with adequate space and needed technology for class instruction.Be present at the first class session to provide assistance to instructors and students.Assist faculty in obtaining base access to attend class on their assigned installation.Provide assistance with processing students' military documentation (i.E., Tuition Assistance vouchers, ID cards, orders, etc.).Distribute marketing, advertising, and mass media materials at assigned locations when permissible.Assist with base access as needed.May provide facility support to include: opening and closing UMGC Overseas computer lab, building entrances, windows, and classrooms; ensuring that building rules are adhered to by UMGC Overseas students, that all UMGC Overseas labs/rooms are clean and presentable, and that all supplies are readily available.Other job-related duties as assigned.REQUIRED EDUCATION AND EXPERIENCE:High school diploma/GEDBackground in customer serviceAble to work in a fast-paced and complex environment with accurate attention to detailPossess basic office management and clerical skillsEffective written and verbal communication skillsGood interpersonal skillsSuccessful applicants must be able to pass background check and meet requirements for individual logistic support (ILS)



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