Customer Support Associate
hace 3 semanas
.Customer Support Associate (Italian Market) About us At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfil the promises they make to consumers. The Auctane's mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever-rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started. Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. About the role This team is making it possible for Packlink to lead shipping services in Europe, working in 10 different countries. The team's mission is to delight our customers by effortlessly providing solutions; that is providing a simple and resolute customer service experience. We are growing fast, meaning that our customer service department will face strong new challenges to support business growth and will need to integrate new talents into his team What will you be doing? Attend live chats and reach customers on the phone when necessary. Support the sales team for queries related to customer service. Be the first point of contact to handle and resolve customer complaints. Provide friendly and efficient service, manage complaints and resolve situations between customers and providers. Respond professionally to inbound phone calls, chats and emails - Identify and escalate issues when necessary. Compose thoughtful and accurate message responses. Proactively and independently work to meet customer service KPIs. What are we looking for? We are looking for a highly motivated, experienced Customer Support Associate. You must be native or proficient in Italian. Speaking multiple languages is a plus. You need to enjoy working in a fast-paced, dynamic environment and be very solution-driven. We're looking for friendly, proactive, customer-oriented profiles, eager to make a difference, go the extra mile while working in a very close-knit team environment. Your contribution to our service commitment right from the very start is key. This job is not for everyone; demonstrating empathy, kindness, and friendliness are key for this role. You are a native Italian speaker or proficient level C2. Have a minimum of 2 years working in customer service, ideally within the logistics sector. You are familiar with online customer service platforms, including online chat and ticketing systems
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Customer Support Associate Role
hace 3 semanas
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoJob Summary:We are seeking a highly motivated and experienced Customer Support Associate to join our team in the Italian Market. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.
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Customer Support Associate
hace 3 semanas
Madrid, Madrid, España Cigna A tiempo completoCigna is a leading global health service company that provides healthcare products and services, group disability, life, and accident insurance to individuals and employers. As a customer support associate, you will play a vital role in managing customer queries through various communication channels, ensuring timely resolutions and excellent customer...
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Customer Support Associate
hace 2 meses
Madrid, España Cabify A tiempo completo¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...
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Customer Support Associate
hace 1 semana
Madrid, España Cabify A tiempo completoEn Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...
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Customer Support Associate
hace 2 meses
Madrid, España Cabify A tiempo completo¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...
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Customer Support Associate
hace 6 días
Madrid, España Cabify A tiempo completoEn Cabify creemos que una nueva forma de movilidad urbana es posible.Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes.Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches.Productos y servicios que, mediante alternativas de movilidad sostenibles y...
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Customer Support Associate
hace 3 semanas
Madrid, España Tbwa ChiatDay Inc A tiempo completo.Customer Support Associate (Italian Market) About usAt Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfil the promises they make to consumers. The Auctane's mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever-rising expectations of their...
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Customer Support Associate
hace 6 meses
Madrid, España Cabify A tiempo completoEn Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...
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Turkish Customer Support Associate for E-commerce
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoDiscover a career at Amazon, where you can find and discover virtually anything online. As a Seller Partner Support Associate with Turkish and CS Andon Cord, you will be the primary interface between Amazon and our Sellers/Vendors. Your goal is to expand the selection of products available to customers worldwide.About the RoleMain tasks include understanding...
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Customer Support Associate
hace 6 meses
Madrid, España Cabify A tiempo completo¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...
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Global Customer Support Associate
hace 3 semanas
Madrid, Madrid, España The Customization Group A tiempo completoAbout UsWe are The Customization Group, a pioneering force in mass customization. With global facilities and a vast e-commerce presence, we empower millions of customers worldwide.CompensationThe estimated annual salary for this role is approximately €25,000 - €30,000, commensurate with experience and location.Job DescriptionYour Key...
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Global Customer Support Associate
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoCompany Overview:Cross Border Talents is a leading BPO provider, renowned for its exceptional employee satisfaction and innovative work environment. Our mission is to deliver outstanding customer service to clients across the globe.Estimated Salary: €35,000 per annumJob Description:We are seeking experienced French-speaking Customer Care Specialists to...
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Customer Support Associate
hace 3 días
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoAbout AuctaneAuctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams, and innovations around the globe.Job OverviewWe are looking for a highly motivated Customer Service Advisor to join our fast-paced and dynamic team. As a key member of our customer support department, you will be responsible for...
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Customer Service Associate
hace 6 días
Madrid, España 2K A tiempo completo**Customer Services Associate - Please Submit y**our** CV in English** **_ OVERVIEW:_** **Our company is seeking a Customer Service Associate to play a meaningful role in the success of our Customer Service Operations. This position is responsible for handling 2K Games' highest level of service issues to ensure our customers' concerns are resolved in an...
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Customer Support Associate
hace 4 semanas
Madrid, España Cabify A tiempo completo.¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero...
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Sales and Support Associate
hace 3 semanas
Madrid, Madrid, España Nutreco A tiempo completoAbout the RoleThis is an exciting opportunity to join Nutreco's customer service team as a Sales and Support Associate. You will be responsible for supporting sales efforts, handling customer inquiries, and resolving customer complaints in a timely and professional manner.Main Responsibilities:Support sales teams by providing product information, responding...
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Madrid, España Amazon A tiempo completo.The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...
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Cloud Support Associate Apprentice
hace 2 meses
Madrid, España Amazon A tiempo completo.The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...
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Customer Experience Associate
hace 4 semanas
Madrid, España Sagan A tiempo completoJob Title: Customer Experience Associate (CXA) Location: Remote (MST Time zone) Salary Range: up to 1500 USD Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (MST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Associate
hace 7 meses
Madrid, España 2K Madrid A tiempo completo**_ OVERVIEW:_*** Our company is seeking a Customer Service Associate to play a meaningful role in the success of our Customer Service Operations. This position is responsible for handling 2K Games' highest level of service issues to ensure our customers' concerns are resolved in an effective and timely manner. You provide knowledge and expertise to Tier 1...
