Manager Eu Command Center Incident Response, Ots Command Center
hace 2 meses
.Manager EU Command Center Incident Response, OTS Command Center DESCRIPTIONAmazon is looking for an experienced people manager to join our global Command Center. We are looking for a passionate, hard-working, and talented Manager who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. As a member of the Command Center, you will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level. You'll be surrounded by people who are wickedly smart and believe that world class service is critical to customer happiness.Key job responsibilitiesOn a typical day, your reporting staff will lead high-severity response calls, ensure fast and accurate triage for a global remote support organization, direct engineers for resolution, lead root cause investigations, and implement changes to avert future risk and drive process improvements for Global Operation teams. A Candidate must be forward thinking with People Management skills possessing a high degree of customer service focus and excellent communication skills. Your reporting staff serves as the liaison and escalation points to Field Operations and Field IT and Engineering.Your peers will be Operations support managers and system and software support engineers working to ensure Fulfilment Centre systems are healthy and available to meet customer demands. In this role, you will have the opportunity to participate in solutions to business problems that are truly unique to Amazon. This team is a global team, so strong communication skills are a must.We value attention to detail, customer obsession, and desire to always find and remove customer impacts.About the teamPart of a Global team based in US, EU, UK, and India, using a follow-the-sun model to manage customer impacting events from creation to services restoration. Using a Correction of Error process to prevent repeats of the same root causes impacting other customers. Continually striving to enhance our teams' process, tools, and services we offer to our customers. Focus on impact elimination for our customers. Focus on Mean Time to Restore services when a customer or customers are impacted
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Santiago de Compostela, España Engineeringuk A tiempo completo.Manager EU Command Center Incident Response, OTS Command Center DESCRIPTIONAmazon is looking for an experienced people manager to join our global Command Center. We are looking for a passionate, hard-working, and talented Manager who wants to remove risk to the customer, resolve globally impacting barriers, and drive innovation within the team. As a member...
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Santiago de Compostela, La Coruña, España Mygwork A tiempo completoManager EU Command Center Incident Response, OTS Command CenterThis role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We value diversity and strive to create an inclusive work environment.About the JobWe are seeking an experienced people manager to join our global Command...
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Santiago de Compostela, La Coruña, España Mygwork A tiempo completoManager EU Command Center Incident Response, OTS Command CenterThis role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We value diversity and strive to create an inclusive work environment.About the JobWe are seeking an experienced people manager to join our global Command...
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Command Center Manager
hace 1 mes
Santiago de Compostela, La Coruña, España Engineeringuk A tiempo completoJob Title: Command Center ManagerAmazon is seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key Responsibilities:Lead high-severity response calls and ensure fast and accurate triage for a global remote...
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Command Center Manager
hace 1 mes
Santiago de Compostela, La Coruña, España Engineeringuk A tiempo completoJob Title: Command Center ManagerAmazon is seeking an experienced people manager to join our global Command Center. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.Key Responsibilities:Lead high-severity response calls and ensure fast and accurate triage for a global remote...
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Senior Operations Manager
hace 4 semanas
Santiago de Compostela, La Coruña, España Mygwork A tiempo completoJob SummaryWe are seeking an experienced Senior Operations Manager to lead our EU Command Center team. As a key member of our global operations team, you will be responsible for managing a team of engineers and ensuring the smooth operation of our command center.The ideal candidate will have a strong background in people management, customer service, and...
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Senior Operations Manager
hace 3 semanas
Santiago de Compostela, La Coruña, España Engineeringuk A tiempo completoJob SummaryWe are seeking a highly skilled Senior Operations Manager to join our global Command Center team in the EU. As a key member of our team, you will be responsible for leading high-severity response calls, ensuring fast and accurate triage for a global remote support organization, and directing engineers for resolution. Your expertise in people...
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Senior Manager for Global Command Center Incident Response
hace 3 semanas
Santiago de Compostela, La Coruña, España Mygwork A tiempo completoAmazon is seeking a seasoned people manager to join our global Command Center team. As a member of this world-class team, you will be part of a fast-paced environment that has the entrepreneurial feel of a start-up.This is an opportunity to contribute and build a support and process model which will impact Amazon at a global level.You'll be surrounded by...
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Wfm Command Center Manager, Diabetes Support
hace 3 meses
Calvos de Randín, España Society Of Workforce Planning Professionals A tiempo completoWFM Command Center Manager – Virtual or San Antonio, TX – MedtronicPosted On: 12-15-2021Position Title: WFM Command Center Manager, Diabetes SupportJob Location: Virtual or San Antonio, TXThe Medtronic Diabetes Business is one of the most exciting, dynamic and challenging spaces in the medical device industry. More than 463 million patients worldwide...
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Wfm Command Center Manager, Diabetes Support
hace 2 meses
Calvos de Randín, España Society Of Workforce Planning Professionals A tiempo completoWFM Command Center Manager – Virtual or San Antonio, TX – MedtronicPosted On: 12-15-2021Position Title: WFM Command Center Manager, Diabetes SupportJob Location: Virtual or San Antonio, TXThe Medtronic Diabetes Business is one of the most exciting, dynamic and challenging spaces in the medical device industry. More than 463 million patients worldwide...
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Wfm Command Center Manager, Diabetes Support
hace 3 meses
Calvos de Randín, España Society Of Workforce Planning Professionals A tiempo completoWFM Command Center Manager – Virtual or San Antonio, TX – Medtronic Posted On: 12-15-2021Position Title: WFM Command Center Manager, Diabetes SupportJob Location: Virtual or San Antonio, TXThe Medtronic Diabetes Business is one of the most exciting, dynamic and challenging spaces in the medical device industry. More than 463 million patients worldwide...
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Teleoperador/a Command Center Jornada Parcial de
hace 5 meses
Azuqueca De Henares, España Quirónsalud A tiempo completoCon más de 80 centros en toda España, Quirónsalud es la compañía líder en España en prestación de servicios sanitarios. Contamos con expertos de prestigio internacional en el ámbito biomédico y con un gran equipo de profesionales sanitarios y no sanitarios que trabaja día a día con el fin de ofrecer la mejor calidad asistencial y especializada de...
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Health and Safety Specialist
hace 2 semanas
San Fernando de Henares, Madrid, España Amazon Spain Fulfillment, S. L. U. A tiempo completoWe are Amazon Spain Fulfillment, S. L. U.; we pioneer.Our company has been pushing the boundaries of possible further and further since our inception in 1995.As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we're seeking an enthusiastic Safety...
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Atencion al cliente en Contact Center
hace 2 semanas
Santiago de Compostela, La Coruña, España Randstad Es A tiempo completoTeleoperador en un equipo dinámico de Contact Center.En Randstad Es estamos buscando un teleoperador para unirte a nuestro equipo de Contact Center en Santiago de Compostela.En este puesto, tu objetivo principal sera proporcionar un servicio de alta calidad a nuestros clientes a traves de llamadas telefonicas.Especialidad: Contact CenterModalidad:...
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Safety Specialist
hace 4 semanas
San Fernando de Henares, Madrid, España Engineeringuk A tiempo completoWe are seeking a highly motivated and experienced Safety Specialist to join our team at Amazon. As a key member of our Health and Safety team, you will play a crucial role in ensuring the well-being of our employees and the safety of our operations.Your responsibilities will include:Assisting with the delivery of safety performance and monitoring, in line...
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Supervisor/a de Call Center
hace 6 meses
Jerez de la Frontera, España Transmitel Contact Center S.L. A tiempo completoSupervisor/a de teleoperadores/as de call center. Evaluación de resultados y definición de estrategias para alcanzar los objetivos. Estudios Superiores Conocimientos de Ofimática a nível usuario Conocimientos básicos de Internet Conocimiento comercial de productos y servicios del cliente. Liderazgo Iniciativa Comunicación Toma de...
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Safety Specialist
hace 4 semanas
San Fernando de Henares, Madrid, España Mygwork A tiempo completoWe are seeking a highly motivated and experienced Safety Specialist to join our team at Amazon. As a key member of our Health and Safety team, you will play a crucial role in ensuring the well-being of our employees and the success of our operations.The successful candidate will have a strong background in occupational health and safety, with a Master's...
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Teleoperadores/as de Call Center
hace 5 meses
Jerez de la Frontera, España Transmitel Contact Center S.L. A tiempo completoTeleoperadores/as para Call Center. Campaña humanitaria. Captar socios/as por teléfono. Es imprescindible tener el certificado de discapacidad(+33%) Precisamos incorporar teleoperadores/as para el desarrollo de campaña humanitaria. Buscamos personas con ganas de trabajar. Empresa ubicada en Jerez con sedes en Sevilla, Málaga y Madrid. Buen ambiente...
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Supervisor/a de Call Center
hace 5 meses
Jerez de la Frontera, España Transmitel Contact Center S.L. A tiempo completoSupervisor/a de teleoperadores/as de call center. Evaluación de resultados y definición de estrategias para alcanzar los objetivos. Estudios Superiores Conocimientos de Ofimática a nível usuario Conocimientos básicos de Internet Conocimiento comercial de productos y servicios del cliente. Liderazgo Iniciativa Comunicación Toma de...
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Cyber Security Incident Response Team Lead
hace 1 mes
La Nava de Santiago, Badajoz, España Atea A tiempo completoDin roll i lagetVi söker en erfaren säkerhetsexpert med ledarskapsförmåga som kan leda och koordinera ett team av incident response specialister. Du kommer att vara ansvarig för att utveckla och implementera strategier för incidenthantering, övervaka och analysera säkerhetshändelser för att snabbt kunna identifiera och svara på hot. Du kommer...
