Customer Care Specialist
hace 4 semanas
.Customer Care Specialist (DACH Market) | TheFork BarcelonaJoin our Movement and Champion Restaurant CultureAt TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world's favorite restaurants and the broadest community of loyal diners.Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app.At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: "Come as you are," "Dig in," and "Make it Memorable".TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.What you will do:Answer incoming requests via phone, email, and chat.Assist our customers on questions about our electronic reservation book, our website, or app.Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.Who you are:Based in Barcelona.Native level of German and fluent in English. Speaking more languages is always welcomeAn open-minded person with a high level of communication skills.Care about customer needs and always try to make their experience unique and satisfactory.Knowledge in CRM tools.Experienced in a customer support environment.What we offer:A permanent contract (that can be useful in life).Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely).Competitive fixed salary, bonus, and equity (yes, equity).Lunch vouchers available for each working day (because yes, we like to try our best restaurants).International teams and a multicultural environment spanning 10 offices across Europe.Highly inclusive working environment.Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel, etc.Continuous learning and development programs.Free access to the Calm app to help you build resilience wherever you are in your mental health journey.Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoJob Title: Customer Care SpecialistJob Summary:Alpadia Language Schools is seeking a highly organized and customer-focused Customer Care Specialist to join our B2C Customer Care Team in Barcelona, Spain. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring seamless admissions operations, and...
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our Flemish-speaking customers, ensuring a seamless onboarding experience and resolving any technical issues that may arise.Key Responsibilities:Delight...
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleThe Amadeus Customer Care Management (CCM) team is seeking a dedicated Customer Care Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our strategic customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary customer care...
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Customer Care Specialist
hace 2 meses
Barcelona, España Green Eagle Solutions A tiempo completoGreen Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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Customer Care Specialist
hace 20 horas
Barcelona, España Photocentric A tiempo completo.Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Road Logistics Customer Care
hace 1 semana
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
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B2C Customer Care Specialist
hace 19 horas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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Customer Care Specialist
hace 2 meses
Barcelona, España Qualifio A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products.Our customer service department specialises in supporting marketing activation platforms.Based in Barcelona, our office employs around...
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Road Logistics Customer Care
hace 4 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601 ¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel...
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Road Logistics Customer Care
hace 4 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel...
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Amex A tiempo completoAt American Express, we're committed to delivering world-class customer service. As a Customer Care Specialist, you'll play a critical role in helping our customers achieve their goals.Responsibilities include:Processing new account applications in line with anti-money laundering regulationsDelivering exceptional customer service through inbound, outbound...
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Road Logistics Customer Care
hace 2 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel selecciona un /...
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Customer Care Specialist for DACH Market
hace 1 mes
Barcelona, Barcelona, España Tripadvisor Llc A tiempo completoCustomer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...
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Customer Care Specialist
hace 2 días
Barcelona, España Photocentric A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
