Customer Care Specialist
hace 1 día
.Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group. About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms. Based in Barcelona, our office employs around twenty people, including 7 in the Customer Care team. We are currently looking for a Customer Care Specialist to reinforce our team and help clients in French, English, and Spanish. About the job : Are you passionate about the world of technological tools for marketing? As part of our team, you will provide direct support to our clients via email and phone, helping them make the most of our solutions. You'll join a team of multilingual Customer Satisfaction specialists, and your mission will be to contribute to the success of our clients by offering hands-on assistance. Your responsibilities will include : Handling incoming emails, calls, and managing related tickets. Analysing reported issues and conducting preliminary investigations. Assessing the complexity of the issue and escalating it to the relevant teams if necessary. Following up on tickets until the case is fully resolved. Delivering occasional training sessions. A strong interest and solid knowledge in areas such as CRM, Customer Database Management, Marketing Automation, or Email Marketing are a big plus for this role. About you : You are fluent in French, English, and Spanish. You are curious and passionate about technologies that support marketing. Ideally, you have a background in computer science. Terms like CRM, HTML, CSS, SQL, and XML are familiar to you. You thrive in team environments and possess strong communication skills, whether with internal technical specialists or end-users. Your listening skills and empathy are some of your key strengths. You can remain calm when dealing with technical issues, even when the resolution process is complex. You demonstrate patience, have strong analytical skills, and work in a meticulous and methodical manner, always seeking the best solution. Passionate about your work, you maintain a positive attitude and are not afraid to take initiative when necessary. With a focus on customer satisfaction, you are committed to ensuring service quality and show a strong sense of responsibility. Previous experience in a Helpdesk or Hotline role in a technological or marketing B2B environment is a plus. What We Offer : Initial training to familiarize yourself with our platforms. An international work environment. A cutting-edge platform that is constantly evolving. Full-time permanent contract (CDI). Health insurance. Meal vouchers worth €6.50 per day (fully covered by the employer). 25 working days of vacation per year. Flexibility to work remotely or on-site. A performance-based bonus, with both individual and collective targets
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Specialist to join our team in Barcelona. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our Flemish-speaking customers, ensuring a seamless onboarding experience and resolving any technical issues that may arise.Key Responsibilities:Delight...
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Customer Care Specialist
hace 1 mes
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleThe Amadeus Customer Care Management (CCM) team is seeking a dedicated Customer Care Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our strategic customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAct as the primary customer care...
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Customer Care Specialist
hace 3 meses
Barcelona, España Green Eagle Solutions A tiempo completoGreen Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Road Logistics Customer Care
hace 1 semana
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 1 día
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Customer Care Specialist
hace 2 meses
Barcelona, España Qualifio A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM: QNTM is a European group offering an innovative suite of cutting-edge marketing technology products.Our customer service department specialises in supporting marketing activation platforms.Based in Barcelona, our office employs around...
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Road Logistics Customer Care
hace 4 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601 ¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel...
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Road Logistics Customer Care
hace 4 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain | Frachttransport und Kundenservice | Vollzeit | ES2112601¿Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera?¿Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel...
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Road Logistics Customer Care
hace 2 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims SpecialistBarcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando?Tu función En la actualidad, Kuehne+Nagel selecciona un /...
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Customer Care Specialist for DACH Market
hace 1 mes
Barcelona, Barcelona, España Tripadvisor Llc A tiempo completoCustomer Care Specialist for DACH MarketWe are looking for a highly skilled Customer Care Specialist to join our team in Barcelona. The successful candidate will be responsible for providing exceptional customer service to our Diners community and Restaurateurs partners.Key Responsibilities:Answer incoming requests via phone, email, and chatAssist customers...
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Customer Care Specialist
hace 2 días
Barcelona, España Photocentric A tiempo completoJoin our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
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Road Logistics Customer Care
hace 2 semanas
Barcelona, España Kuehne+Nagel A tiempo completoRoad Logistics Customer Care & Claims Specialist Barcelona, Spain Frachttransport und Kundenservice Vollzeit ES2112601 Tienes una vocación clara por el sector del transporte internacional de mercancías por carretera? Has tenido un cierto recorrido profesional en ese área y quieres seguir progresando? Tu función En la actualidad, Kuehne+Nagel selecciona...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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(Urgente) Customer Care Specialist
hace 1 día
Barcelona, España Photocentric A tiempo completo.Join our team as a Customer Care Specialist and become an expert in marketing activation within the QNTM Group.About QNTM : QNTM is a European group offering an innovative suite of cutting-edge marketing technology products. Our customer service department specializes in supporting marketing activation platforms.Based in Barcelona, our office employs around...
