Customer Operations Internship

hace 3 semanas


Madrid, España Opinator A tiempo completo

DescripciónBuscamos un/a Customer Operations Intern para ayudar a nuestro equipo de Customer Service.En este puesto, tendrás 3 elementos principales en tu camino de aprendizaje: Gestión del Éxito del Cliente, Soluciones Técnicas para el correcto uso de la Plataforma y Experiência del Cliente.En otras palabras, ayudarás a nuestros clientes a tener éxito y alcanzar sus objetivos utilizando nuestra plataforma de software OPINATOR. Serás capaz de entender las necesidades y requisitos del cliente y de encontrar soluciones técnicas de forma rápida y eficaz.**Lo que esperamos de ti**:- Proporcionar soluciones técnicas sobre la plataforma OPINATOR para satisfacer las necesidades de nuestros clientes.- Construir y mantener relaciones sólidas y activas con los principales clientes y partes interesadas.- Formar a nuestros clientes sobre cómo utilizar la herramienta y hacerla rentable.- Realizar un seguimiento del cliente una vez que esté utilizando la herramienta.**Requisitos**:Estar estudiando 3º o 4º de grado y/o 1º o 2º de Máster y tener un interés combinar tareas técnicas y de customer service.Posibilidad de firmar convenio con la UniversidadInglés B2 o C1, preferiblemente1 years



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