Customer Operations Internship
hace 1 semana
Are you ready to kickstart your career in customer operations and customer service? We are looking for a Customer Operations Intern to join our team and work with us at OPINATOR, a software platform focused on customer success.
In this role, you will have three main focuses that will enhance your learning journey: Customer Success Management, Technical Solutions for platform optimization, and Customer Experience.
Your mission? Assist our clients in achieving their goals and maximizing their success through our software. You will dive into understanding customer needs, providing quick and effective technical solutions, and ensuring a seamless customer experience.
What we expect from you:
- Provide technical solutions for OPINATOR platform to meet customer needs.
- Build and nurture strong relationships with key clients and stakeholders.
- Educate clients on tool utilization and optimization.
- Monitor and support clients throughout their tool usage.
Requirements:
Currently pursuing a Bachelor's or Master's degree with a passion for blending technical tasks with customer service. Ability to collaborate and communicate effectively is key.
Fluency in English (B2 or C1 level) is required. Ideally, you've had some exposure to 1 year of relevant experience or internships.
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