Partner Success Manager
hace 1 día
As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco Software through available programs.Supporting partners in delivering Success Programs and initiatives with their customers and providing insights to optimize these programs.Facilitating workshops and training sessions to educate partners on our products, using successful case studies to drive onboarding.Acting as a liaison between Partners and Cisco's CX product teams, sharing feedback to advise on product development and improvements.Supervising and reporting on the progress of adoption initiatives, assessing their impact, and iterating on strategies as needed.Managing services and service creation.Who You'll Work WithYou will collaborate with our Partners and Customer Success Specialist Teams to drive software adoption. Additionally, you will partner with our Sales, Renewals, and the PAM team to assist in driving Annual Recurring Revenue (ARR).Who You AreYou are dynamic and strategic, with a strong focus on enabling partners to drive customer adoption of solutions and increase their success. You excel at helping partners connect Cisco software to agreed-upon success measures and remove adoption barriers. Your expertise in driving usage consumption, customer satisfaction (CSAT), renewals, and expansion is unparalleled. You are a coach and mentor, working closely with partners to build their Customer Success best standards. Your collaborative approach ensures that partners are well-equipped to drive the renewal and growth of Cisco's software business. Your ability to align with partners and support their success is key to achieving shared business objectives and delivering outstanding value to customers.Minimum Requirements:Experience with development and execution of adoption plans across technology portfolio (e.g., Security, Observability, Networking).7 years of Partner enablement including experience driving software adoption across Partner ecosystem and building service propositions with partners.Experience of building and driving strong executive relationships within partner and the partner sales organization based on trust.Experience leading virtual cross-functional teams in a matrix organization and building positive collaborative relationships.Experience with recurring revenue concepts, margin, and attrition.Spanish or Italian language proficiency.Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like youNearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completo.As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completo.As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 4 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice.You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle.Your responsibilities will include: Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 6 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
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Partner Success Manager
hace 4 semanas
Madrid, España Telefónica, S.A. A tiempo completoThe Telco industry, under the leadership of José María Álvarez Pallete, chairman of Telefonica, is opening its networks to third party developers to give them access to Telco capabilities through APIs. This enables applications to control key functionality of the network, implementing different use cases such as Fraud Prevention through Identity, Quality...
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Partner Success Manager
hace 3 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 6 meses
Madrid, España Companial Group A tiempo completo.We are looking for a commercial, committed Partner Success Manager with passion for the Microsoft Dynamics ecosystem who will be the Companial trusted advisor in Spain. You will be the ambassador for Companial and Microsoft responsible for partner management, vendor relationships and sales (indirect). Together with the South Europe you will nurture and...
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Partner Success Manager
hace 1 semana
Madrid, España Cisco Systems A tiempo completo**Travel required - up to 50%** **What You'll Do** As a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will...
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Partner Success Manager
hace 3 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 4 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
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Madrid, España Companial Group A tiempo completoWe are looking for a commercial, committed Partner Success Manager with passion for the Microsoft Dynamics ecosystem who will be the Companial trusted advisor in Spain.You will be the ambassador for Companial and Microsoft responsible for partner management, vendor relationships and sales (indirect). Together with the South Europe you will nurture and...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 6 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 5 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:Enabling key Partners to own the adoption of Cisco...
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Partner Success Manager
hace 6 días
Madrid, España Cisco Systems, Inc. A tiempo completoAs a Partner Success Manager, you will work closely with our Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include: Enabling key Partners to own the adoption of Cisco...
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Senior Manager, Partner Experience
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Madrid, España Expedia Partner Solutions A tiempo completo**Senior Manager, Experience & Insights** Are you a strategic customer experience leader who is passionate about delivering comprehensive CX initiatives that deliver actionable insights & recommendations to drive change that positively impacts the customer journey? Have you a strong, demonstrable record of delivering major customer experience frameworks...
