It Operation Service Lead
hace 2 semanas
IT Operation Service Lead page is loaded IT Operation Service Lead Apply locations Slovakia, Bratislava Malaysia, Shah Alam Kl Czechia, Prague (Praha) India, Bangalore Spain, San Fernando De Henares time type Full time posted on Posted 30+ Days Ago job requisition id R0062569 Dormer Pramet is looking for an IT Operation Service Lead . This position can be located anywhere in Czech Republic, Poland, Slovakia, Spain, Malaysia or India
Dormer Pramet is a global manufacturer and supplier of tools for the metal cutting industry, and we have a truly international presence with four production units and sales offices in 20 countries. Our skills and products solve engineering challenges across many industry sectors – including maintenance and repair operations, as well as general engineering through to heavy machining, railway and airframe assembly.
Customer Focus, Innovation, Fair Play and Passion to Win are our values that build the foundation of our brand and company.
At Dormer Pramet , our purpose is to build on the company's heritage and success to innovate our way into the future. By keeping along-termfocus in everything we do, we can support our ambitions to grow manufacturing and prosperity for all. This brings jobs, with opportunities for both growth and security. It is what we care for, and what makes us go that extra mile
We share our deep knowledge and experience to build great relationships, not just with industry partners, but with employees and the community. We focus on improving the environment we work in and believe that everyone should feel empowered to deliver success. In return, we promise a rewarding career with flexible working options, excellent opportunities for development and progression .
Does this seem like something you want to be a part of ?
JOB SUMMARY At Dormer Pramet IT is positioned as a trusted technology partner and efficient service provider to the business.
The IT Operation Service Lead plays a pivotal role in completing the IT service cycle. This position is integral in overseeing product performance, enhancing product quality, and ensuring the proper development and adherence to service governance. This Role is part of IT Management Team .
In return Dormer Pramet offers an opportunity for you to grow and develop your skills and knowledge with one of the world's leading engineering groups.
MAIN RESPONCIBILITIES Develop a service catalogue at the divisional level by collaborating closely with stakeholders.
Establish a global service model aligned with stakeholders across the organization, ensuring efficient management and registration of new service offerings.
Implement robust processes and tools facilitating service provisioning for the business.
Generate service reports by monitoring all products used within the division.
Collaborate with stakeholders to ensure efficient handling of tickets.
Work closely with stakeholders to enhance service performance.
Conduct analysis on service performance, providing constructive feedback and advice to service owners for improvement.
Monitor service costs in collaboration with the business controller and relevant stakeholders.
Ensure seamless transfer of deliverables to the corresponding service team.
Develop a knowledge base and repository for IT assets.
Integrate IT operational service considerations into estimations for new initiatives.
Offer support and guidance to product/system owners on service level agreements.
Communicate effectively with stakeholders regarding system performance.
PROFILE D egree in a relevant field and previous experience as a IT Operations Service Lead would be an advantage.
Possess strong business acumen with a customer-centric approach.
10+ years of experience in IT, encompassing IT solution maintenance, support, service delivery, and product management.
Proficient in agile methodologies with a strong execution capability.
Fluent in English .
Excellent communication skills.
Familiarity with ITIL is advantageous .
HOW TO APPLY Please submit all applications in English. Interested in the challenge? Please click the 'apply now' button below or call us and talk to us to find out more. For further information visit our website, Job ID R0062569 When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering.
About Us Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries.
Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions
In 2023 the Group had approximately 41,000 employees and revenues of about 127 billion SEK in about 170 countries within continuing operations.
#J-18808-Ljbffr
-
It Operation Service Lead
hace 2 semanas
San Fernando de Henares, España Sandvik A tiempo completoIT Operation Service Lead page is loaded IT Operation Service Lead Apply locations Slovakia, Bratislava Malaysia, Shah Alam Kl Czechia, Prague (Praha) India, Bangalore Spain, San Fernando De Henares time type Full time posted on Posted 30+ Days Ago job requisition id R0062569 Dormer Pramet is looking for an IT Operation Service Lead . This position can be...
-
IT Operation Service Lead
hace 7 días
San Fernando de Henares, Madrid, España Sandvik A tiempo completoDormer Pramet is searching for an IT Operation Service Lead .This role can be based in Czech Republic, Poland, Slovakia, Spain, Malaysia or India.Dormer Pramet is a global company that produces tools for the metal cutting industry, with a strong international presence. Our products address engineering challenges in various sectors like maintenance, heavy...
-
It Operation Service Lead
hace 6 días
San Fernando de Henares, Madrid, España Sandvik A tiempo completoIT Operation Service Lead page is loaded IT Operation Service Lead Apply locations Slovakia, Bratislava Malaysia, Shah Alam Kl Czechia, Prague (Praha) India, Bangalore Spain, San Fernando De Henares time type Full time posted on Posted 30+ Days Ago job requisition id R Dormer Pramet is looking for an IT Operation Service Lead . This position can be located...
-
IT Operation Service Lead
hace 4 semanas
San Fernando de Henares, España Sandvik A tiempo completoDormer Pramet is looking for an IT Operation Service Lead . This position can be located anywhere in Czech Republic, Poland, Slovakia, Spain, Malaysia or India Dormer Pramet is a global manufacturer and supplier of tools for the metal cutting industry, and we have a truly international presence with four production units and sales offices in 20...
-
IT Operation Service Lead
hace 4 semanas
San Fernando de Henares, España Sandvik A tiempo completoDormer Pramet is looking for an IT Operation Service Lead . This position can be located anywhere in Czech Republic, Poland, Slovakia, Spain, Malaysia or India Dormer Pramet is a global manufacturer and supplier of tools for the metal cutting industry, and we have a truly international presence with four production units and sales offices in 20...
-
IT Operation Service Lead
hace 3 semanas
San Fernando de Henares, España Sandvik A tiempo completoDormer Pramet is looking for an IT Operation Service Lead . This position can be located anywhere in Czech Republic, Poland, Slovakia, Spain, Malaysia or India Dormer Pramet is a global manufacturer and supplier of tools for the metal cutting industry, and we have a truly international presence with four production units and sales offices in 20...
-
Lead Service Desk Engineer
hace 1 semana
San Roque, España Fruition IT Resources Limited A tiempo completoLead Service Desk Engineer Sotogrande/Remote - Hybrid Once a week in the office Leadership & Management, ITIL, Modern Workplace Tech €50,000 - €70,000 + bonus + exceptional benefits Fruition IT are recruiting a Lead Service Desk Engineer on behalf of a well reputable technology first business who are in growth mode and looking for a skilled Team...
-
Lead Service Desk Engineer
hace 7 días
San Roque, España Fruition IT Resources Limited A tiempo completoLead Service Desk Engineer Sotogrande - Hybrid Once a week in the office Leadership & Management, ITIL, Modern Workplace Tech €50,000 - €70,000 + bonus + exceptional benefits Fruition IT are recruiting a Lead Service Desk Engineer on behalf of a well reputable technology first business who are in growth mode and looking for a skilled Team Leader to...
-
Logistics Clerk- 5 Package Operations Intern
hace 3 semanas
San Fernando de Henares, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
It service management
hace 3 semanas
San Sebastián de los Reyes, Madrid, España Daimler Trucks North America Llc A tiempo completoJob Description - IT Service Management (MER00035 N9)DescriptionThis position will support Service Management activities as a cross function for our Business Unit as follows:Identify and implementservice improvementsDevelopment and maintenance of the followingservice documentationtogether with the team§Quality Assurance plan§Service Measurement...
-
It service management
hace 1 mes
San Sebastián de los Reyes, Madrid, España Daimler Trucks North America Llc A tiempo completoJob Description - IT Service Management (MER00035 N9)DescriptionThis position will support Service Management activities as a cross function for our Business Unit as follows:Identify and implementservice improvementsDevelopment and maintenance of the followingservice documentationtogether with the team§Quality Assurance plan§Service Measurement...
-
Brokerage Team Leader
hace 4 semanas
San Fernando de Henares, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Brokerage Team Leader
hace 2 días
San Fernando de Henares, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Operations Team Lead
hace 2 semanas
Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completoTo strengthen our Global IT Hub in Barcelona, We are looking for a **Operations Team Lead - Service Desk** to be part of our Global IT Service Desk team**: **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent, Local - Stream: IT Service Management - Type of work: Hybrid - Work Language: Fluent...
-
Brokerage Team Leader
hace 3 semanas
San Fernando de Henares, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Brokerage Team Leader
hace 6 días
San Fernando de Henares, Madrid, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
IT Systems Engineer
hace 3 semanas
San Fernando de Henares, España Kardex A tiempo completoUnsere Suche The primary responsibilities for this position will be to implement, deliver and support IT Infrastructure Services. Ihre Aufgaben Primary Responsibilities: - Delivery of Standard IT Infrastructure Services - Level 2 IT Infrastructure support and administration - Participate in IT solution design & implementation activities including...
-
WMS Sw Engineer
hace 3 semanas
San Fernando de Henares, España UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Departamento It/ Support Analyst
hace 3 semanas
San Fernando de Henares, España Adecco A tiempo completoDepartamento IT/ Support Analyst ¿Tienes experiência realizando soporte técnico/a en empresas? ¿Tienes nível de inglés alto? ¡No pierdas esta oportunidad! Empresa ubicada en san fernando de Henares Salario: 2.178,06 €/bruto mensual + tickets restaurant (7€/día) + home office 2 días a la semana Duración del contrato: 6 meses Tareas: -...
-
IT Systems Engineer
hace 7 días
San Fernando de Henares, Madrid, España Kardex A tiempo completoUnsere SucheThe primary responsibilities for this position will be to implement, deliver and support IT Infrastructure Services.Ihre AufgabenPrimary Responsibilities: Delivery of Standard IT Infrastructure Services Level 2 IT Infrastructure support and administration Participate in IT solution design & implementation activities including consultation,...
