Customer Service Manager
hace 2 semanas
¿Cuáles serían tus funciones?Liderar el equipo de Team leaders y departamento de customer service.Seguimiento proactivo de la gestión de incidencias.Análisis de problemas e implantación de mejoras del departamento.Garantizar la realización y gestión de los procedimientos corporativos.Guiar el desarrollo de las personas y sus competencias.Condiciones para constituirse en agente de cambio, proactividad y empoderamiento, visualizando oportunidades y proponiendo mejoras.Habilidades analíticas, lógicas y racionales, con expertise en manejo de bases de datos.Capacidad de liderazgo de equipos para llevar adelante las tareas.Skills para resolver problemas y para trabajar bajo presión.Capacidad para identificar los riesgos críticos del negocio y evaluar los controles mitigantes necesarios.Habilidades organizativas y de planificación.Excelentes relaciones interpersonales internas y externas.Monitorización de KPI's y desarrollo de mejoras internas.Implementar el proyecto corporativo Customer Experience. Buscando la mayor satisfacción del cliente.¿Qué estamos buscando?Formación, FP / Grado en administración de empresas, marketing, comunicación o un campo relacionado. Experiencia mínima de tres años en servicio al cliente o un puesto similar.Inglés hablado y escrito, valorable un segundo idioma.Al menos 2 años en el departamento de Customer Service.Experiencia gestionando equipos.Orientación a clientes.Proactividad y trabajo en equipo.Liderazgo.¿Qué ofrecemos?Incorporación a una multinacional líder en el Sector de Transporte y Logística.Posibilidad de desarrollo profesional y aprendizaje continuo dentro de una multinacional líder en Transporte y Logística.Contrato indefinido.Acceso a retribución flexible.Página de descuentos corporativos en muchas marcas (Solo por pertenecer a DACHSER). #J-18808-Ljbffr
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European Customer Service Operations Manager
hace 1 mes
Valencia, España MSX INTERNATIONAL A tiempo completoMSX IBERIA is growing! As a result, we are currently looking for a **European Customer Service Operations Manager** to join our great team in **Valencia or Budapest**. The main objective of the role is to oversee the operations of 3 Customer Service Hubs in Europe, which provide best in class services for customers of one of a major car manufacturer. The...
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Customer Operations Manager
hace 1 mes
Valencia, España Moonshot A tiempo completoOur partner is on an exciting mission to transform customer service with a unique blend of human talent and advanced technology. As they pivot towards becoming a leading player in the tech-driven customer service landscape, they're seeking an **ambitious and **tech-savvy Customer Operations Manager **to help spearhead this transformative journey. You'll...
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Customer Service Support
hace 4 semanas
Valencia, España Hays A tiempo completoImportante grupo empresarial internacional especializado en la distribución de materias primas y productos químicos y plásticos para la industria, busca incorporar a su plantilla un/a Customer Service and Back Office Support para posición en el centro de Valencia. Como futuro Customer Service and Back Office Support tus principales funciones se...
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Customer Service con Inglés
hace 4 semanas
Valencia, España Hays A tiempo completoMultinacional ubicada en Valencia (Alzira), necesita incorporar un/a Customer Service con inglés para su departamento de atención al cliente. **Las principales funciones de la persona seleccionada serán**: atención telefónica, gestión de los clientes, gestión de pedidos y grabación de datos, introducir los datos de los pedidos en el sistema,...
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Customer Service Agent With Dutch
hace 7 días
Valencia, España Adecco A tiempo completoDescription Hello! Do you speak bilingual Dutch or are you native? Do you want the opportunity to work in a German multinational? If you have communication skills and want to help Dutch clients, sign up for this offer! We are looking to incorporate agents into the international team of the customer service center located in the city of Valencia, with...
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Customer Service Agent with Dutch
hace 1 semana
Valencia, España Adecco A tiempo completoDescription Hello! Do you speak bilingual Dutch or are you native? Do you want the opportunity to work in a German multinational? If you have communication skills and want to help Dutch clients, sign up for this offer! We are looking to incorporate agents into the international team of the customer service center located in the city of...
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Customer Service
hace 1 mes
Valencia, España Baxter A tiempo completoThis is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
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Customer Service Sales Representative
hace 7 días
Valencia, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Service Sales Representative for their office in Valencia. You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in...
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Quality Analyst Customer Service
hace 3 semanas
Valencia, España KGR A tiempo completoWe are reruiting an English speaking Quality Analyst Customer Service for an international company in Valencia. **Role**: - Conduct quality review on Customer Support agents - Accompany quality assessments with meaningful and constructive feedback, while helping agentsto improve their quality performance - Maintain comprehensive knowledge of Customer...
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Quality Analyst Customer Service
hace 1 mes
Valencia, España KGR A tiempo completoWe are reruiting an English speaking Quality Analyst Customer Service for an international company in Valencia. **Role**: - Conduct quality review on Customer Support agents - Accompany quality assessments with meaningful and constructive feedback, while helping agentsto improve their quality performance - Maintain comprehensive knowledge of Customer...
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Customer Service Sales Representative
hace 4 días
Valencia, España Webhelp A tiempo completo**Location** - Valencia, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for a **German-speaking Customer Service Sales Representative (on-site)** to join one of our exciting...
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Valencia, España Multilingual Jobs Worldwide A tiempo completoDescription Are you enthusiastic about creating memorable experiences? We are looking for a German-speaking Customer Service Sales Representative (on-site) to join one of our exciting projects in Valencia.As a Customer Service Sales Representative in our team, you will:Mainly handle inbound activity (calls, emails, chat,...
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Customer Service con Idiomas
hace 4 semanas
Valencia, España Melt Group A tiempo completoEn ** Melt Group **buscamos para una reconocida **empresa de distribución **ubicada en la **zona de Oliva y Gandia **distintos **customer service **para atender y asesorar al cliente ** polaco, francés, holandés o alemán, **favoreciendo la venta y ayudándole a encontrar mejores soluciones. Desde la información de los productos hasta la entrega y...
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German-speaking Customer Service Sales Representative
hace 3 semanas
Valencia, España Multilingual Jobs Worldwide A tiempo completoDescription: Are you enthusiastic about creating memorable experiences? We are looking for a German-speaking Customer Service Sales Representative (on-site) to join one of our exciting projects in Valencia.As a Customer Service Sales Representative in our team, you will:Mainly handle inbound activity (calls, emails, chat, tasks) of customer post-sales...
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Customer Service con Italiano e Ingles
hace 4 semanas
Valencia, España Hays A tiempo completoEmpresa ubicada en Valencia y con presencial a nível internacional que se dedica a la gestión de todo tipo de proyectos de construcción y mantenimiento, necesita incorporar un/a Customer Service con inglés y italiano. Reportando a la dirección del departamento, las principales funciones de la persona seleccionada serán las siguientes: atención a los...
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Dutch Speaking Audi Customer Service
hace 4 semanas
Valencia, España Patrique Mercier Recruitment A tiempo completo**_Are you a cars enthusiast? Grab the chance to join the Audi Customer Service team!_**: We are dedicated in providing exceptional customer support for **Audi’s innovative infotainment system.** Our company equips newly hired representatives with a complete paid training by instructors. **What you will do**: - Respond to customer inquiries for Audi’s...
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German Customer Service and Sales Representative
hace 4 semanas
Valencia, España City Job Offers A tiempo completo**German Customer Service and Sales Representative in Valencia** We are looking for German Customer Service and Sales Representative for a leading company in new technologies based in Valencia **Your Responsibilities**: - Handle and close incoming calls - Maximize store revenue by upselling and cross-selling products - Online Store promotions and...
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German-speaking Customer Service and Sales
hace 1 mes
Valencia, España City Job Offers A tiempo completo**German-speaking Customer Service and Sales Representative in Valencia** Do you have strong communication skills? Are you a customer-driven person? If you have IT knowledge, and proven experience in this field, this offer is for you! We are looking for self-motivated people passionate about communications and eager to develop their...
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Dutch Customer Service Agent Banking
hace 4 semanas
Valencia, España Recruit 4 work A tiempo completo**Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
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Dutch Customer Service Agent Valencia
hace 4 semanas
Valencia, España Recruit4Work S.L. A tiempo completoAre you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...