Technical Customer Success Manager

hace 5 meses


Madrid, España Samotics B.V. A tiempo completo

.Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in Spain with your practical experience in asset maintenance and performance optimization? Please continue readingAbout SamoticsSamotics is an innovative leader in the field of Condition-Based Maintenance, headquartered in Leiden, Netherlands, since its inception in 2015. Our groundbreaking SAM4 technology positions us at the forefront of the industry, revolutionizing the maintenance of electric motors and driven equipment, such as pumps, conveyors, and fans.At the core of SAM4 is our advanced use of electrical signature analysis combined with artificial intelligence. This powerful blend enables us to deliver critical insights and alerts to the maintenance, operations, and energy teams of industrial companies. Our goal is to empower these teams to preempt asset failure, eliminate costly unplanned downtime, enhance performance, and minimize energy consumption of essential assets. This focus on energy efficiency is a cornerstone of our commitment to sustainability, helping companies achieve their environmental goals alongside operational excellence.A testament to our versatility and impact, Samotics' products and services are effectively deployed across a diverse range of industries, including Water and Waste Water utilities, Energy, Chemicals, Pharma, and Metals & Mining. This wide-ranging applicability underscores our technology's flexibility and the universal value it provides in enhancing operational efficiency, sustainability, and reliability across sectors.Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. At Samotics, we are committed to a proactive approach—choosing to Act rather than React, in alignment with our company ethos.With a growing client base in Spain and other Spanish speaking countries, we are dedicated to expanding our local presence to offer unparalleled service levels. As a local Technical Customer Success Manager, you'll focus on helping our customers adopt our technology in their day-to-day operations, eliminate unplanned downtime and optimize performance of their assets.Join us in our journey to set new standards in industrial maintenance and to make a lasting positive impact on businesses worldwide.About the teamAs a technical Customer Success Manager, you'll join our wider Customer Success organization, serving as our primary liaison in Spain. Your role is crucial in enabling customers to maximize the value from our SAM4 condition-based maintenance system. Ideal candidates will be based in or willing to relocate to Spain



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