Senior Reservations Agent
hace 2 semanas
Empresas: Serras Collection Were hiring Estamos buscando un/a Senior Reservations Agent para trabajar en nuestro magnifico team en el Hotel Serras 5* GL Luxury Boutique en Barcelona El candidato ideal demostrará un alto nivel de atención al detalle, organización, flexibilidad y capacidad de tomar iniciativa, trabajar bajo presión y adaptarse a circunstancias en constante cambio.Responsabilidades: Gestionar clientes VIP como Virtuoso y ocasiones especiales. Responder de manera rápida, profesional y eficaz de forma proactiva a cualquier petición. Gestión de reservas, tanto manuales, como de las OTA ´s u otras plataformas.Procesar y confirmar reservas de huéspedes, incluyendo modificaciones y cancelaciones. Asegurar que todas las reservas cuenten con confirmaciones por escrito y que la información esté correctamente actualizada en el sistema. Comunicación interdepartamental para comunicar los requisitos de los huéspedes. Maximizar la venta de las reservas o informar de paquetes o promociones establecid Requisitos : Experiencia mínima de 2 años como Reservations Agent en hoteles de 4 o 5 estrellas.Se valorará de forma muy positiva experiencia departamentos de Recepción, Guest Relations o un puesto similar. Dominio de español e inglés tanto oral como escrito. Habilidades analíticas, organizativas y excelentes habilidades de comunicación. Conocimiento de sistemas de gestiona hotelera (PMS) como opera o similar. Conocimiento de las extranets de las OTAs. Conocimiento de motores de reservas. Actitud proactiva, que tenga flexibilidad y que tenga la iniciativa de aprender rápido en una compañía en pleno crecimiento.
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Reservations Agent
hace 8 meses
Barcelona, España Hilton A tiempo completoReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
hace 8 meses
Barcelona, España Hilton A tiempo completoA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Senior Reservations Agent
hace 3 semanas
Barcelona, España Serras Collection A tiempo completo**Responsabilidades**: Gestionar clientes VIP como Virtuoso y ocasiones especiales. Gestión de reservas, tanto manuales, como de las OTA´s u otras plataformas. Procesar y confirmar reservas de huéspedes, incluyendo modificaciones y cancelaciones. Asegurar que todas las reservas cuenten con confirmaciones por escrito y que la información esté...
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Reservations Agent
hace 4 meses
Barcelona, España SLS A tiempo completo**Company Description**: - SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish...
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Reservations Agent
hace 2 meses
Barcelona, España The Ritz-Carlton A tiempo completoPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
hace 2 horas
Barcelona, España Blu Selection A tiempo completoDo you have valuable experience/knowledge in back office and/or reservations? Are you passionate about the tourism sector? Are you seeking a start-up and familial company culture that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for you! Tasks Your responsibilities and impact working as...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24186033 **Job Category**Reservations **Location**Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International A tiempo completoPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completo.Additional InformationJob Number24172119Job CategoryReservationsLocationW Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJob Overview:Process all reservation requests, changes, and cancellations received by phone, mail or other, method in a timely and accurate...
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Central Reservations Agent
hace 2 meses
Barcelona, España Generator Hostels A tiempo completo**A. Primary Focus of the Function**: Focus is on technical expertise and individual contribution (Individual contribution - the position is focused on sales technical expertise rather than project or process management) **B. Mission**: The Reservations agent and Groups Executive supports the strategic plans and objectives of the Generator Group strategy...
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Central Reservations Agent
hace 2 meses
Barcelona, España Generator Hostels A tiempo completo**A. Primary Focus of the Function**: Focus is on technical expertise and individual contribution (Individual contribution - the position is focused on sales technical expertise rather than project or process management) **B. Mission**: The Reservations agent and Groups Executive supports the strategic plans and objectives of the Generator Group strategy...
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Central Reservations Agent
hace 2 meses
Barcelona, España Generator Hostels A tiempo completo**A. Primary Focus of the Function**: Focus is on technical expertise and individual contribution (Individual contribution - the position is focused on sales technical expertise rather than project or process management) **B. Mission**: The Reservations agent and Groups Executive supports the strategic plans and objectives of the Generator Group strategy...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completo.Additional InformationJob Number24186033Job CategoryReservationsLocationHotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completoAdditional InformationJob Number24186033Job CategoryReservationsLocationHotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completoAdditional InformationJob Number24186033Job CategoryReservationsLocationHotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain, 8005ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...
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Reservations Agent
hace 7 meses
Barcelona, España Marriott International, Inc A tiempo completo**Job Number** 23211267 **Job Category** Reservations **Location** W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Job Overview**: Assist management in training, motivating, and coaching employees; serve as a...
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completoAdditional InformationJob Number24172119Job CategoryReservationsLocationW Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJob Overview:Process all reservation requests, changes, and cancellations received by phone, mail or other, method in a timely and accurate fashion....
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Reservations Agent
hace 2 meses
Barcelona, España Marriott International, Inc A tiempo completoAdditional InformationJob Number24172119Job CategoryReservationsLocationW Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementJob Overview:Process all reservation requests, changes, and cancellations received by phone, mail or other, method in a timely and accurate fashion....
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French Speaking Reservations
hace 7 meses
Barcelona, España Generator Hostels A tiempo completo**RESERVATIONS & GROUPS EXECUTIVE - THE OVERVIEW** We need an experienced and knowledgeable **native French speaking** Reservations Agent to join our Central Reservations team based in Barcelona. As an experienced Reservations & Groups Executive, you will be confident in dealing with people, experienced in handling multiple reservation channel with special...
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Gerente de Reservas Senior
hace 2 semanas
Barcelona, Barcelona, España Serras Collection A tiempo completoSerras Collection busca un/a Gerente de Reservas Senior para trabajar en nuestro hotel 5 estrellas GL Luxury Boutique en Barcelona. Se requiere un profesional con un alto nivel de atención al detalle, organización y flexibilidad.Resumen del Empleo:Gestionar clientes VIP como Virtuoso y ocasiones especiales.Responder de manera rápida y eficaz a cualquier...