Customer Experience Representative
hace 1 mes
Customer Experience Representative - Madrid In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships?
Do you thrive in a fast-paced environment?
If so, we have the perfect opportunity for you
We are looking for a dynamic individual to join our team in Alcobendas - Madrid.
The role is hybrid.
The Customer Service Team supports the Outdoor Wireless Network (OWN) segment and is the main customer liaison for their orders.
This includes customer queries and order intake issues in a complex and exciting B2B environment.
HOW YOU'LL HELP US CONNECT THE WORLD As a member of our dynamic team, you will play a crucial role in crafting the customer experience at CommScope.
By forging positive relationships with both customers and internal teams, you will deliver exceptional service that leaves a lasting impact.
As a Customer Experience Representative, you will serve as a central figure, providing crucial support to our Business Segments and acting as the primary point of contact for customer orders.
In this multifaceted role, you will handle customer queries, lead all aspects of order intake and management, and ensure the successful delivery of goods within a complex B2B environment.
Your contribution will be instrumental in driving our go-to-market strategy, empowering our sales teams, and directly addressing customer needs through efficient query resolution and order management.
In this position, you will have the opportunity to deliver outstanding customer service, taking full ownership of resolving queries and meticulously managing customer orders from the initial sale through to delivery and invoicing.
By collaborating seamlessly with multiple functions, you will not only meet but exceed our customers' expectations, ensuring their complete satisfaction.
If you are passionate about joining a dynamic team and contributing to process improvement projects, testing, and training, please apply today
We look forward to hearing from you.
REQUIRED QUALIFICATIONS FOR CONSIDERATION: Previous experience in a data-driven environment within a matrix and multinational organization.
English and Spanish speaker mandatory.
Microsoft tools, especially Excel knowledge.
YOU WILL EXCITE US IF YOU HAVE: Experience in SAP, CRM, Salesforce.
Proficiency in other EMEA languages.
WHY COMMSCOPE?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn.
Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere.
With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next… come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
If you are seeking an accommodation for the application or interview process, please contact us to submit your request.
#J-18808-Ljbffr
-
Customer Experience Representative
hace 4 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoJob Title: Customer Experience RepresentativeWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Representative. As part of our dynamic new team, you will play a key role in the interaction with customers, ensuring their satisfaction and delivering exceptional service.
-
Customer Experience Representative
hace 3 semanas
Madrid, Madrid, España Gympass A tiempo completoWe are seeking a highly skilled and dedicated Customer Experience Representative to join our international team based in Madrid, Spain.This role is an exciting opportunity for a customer-focused individual to provide top-notch support to our users and gym partners in German and English markets.As a Customer Experience Representative, you will be responsible...
-
Customer Experience Representative
hace 1 mes
Madrid, España Commscope A tiempo completo.Customer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the...
-
Customer Experience Representative
hace 1 mes
Madrid, España Commscope A tiempo completo.Customer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the...
-
Customer Experience Representative
hace 4 semanas
Madrid, Madrid, España Tdcx Group A tiempo completoTDCX Group is seeking a skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels, including phone, email, and social media.Key Responsibilities:Provide timely and effective support to customers...
-
Customer Experience Representative
hace 4 semanas
Madrid, España Commscope A tiempo completo.Customer Experience Representative Location: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 4 semanas
Madrid, España Commscope A tiempo completo.Customer Experience Representative Location: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the...
-
Customer Experience Representative
hace 4 semanas
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, Spain In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoCustomer Experience Representative Location: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 4 semanas
Madrid, Madrid, España Wellhub A tiempo completoCompany OverviewWellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries.About the RoleWe are hiring a Customer Experience Representative for our English and German markets to join our...
-
Customer Experience Representative
hace 4 semanas
Madrid, Madrid, España Domestic & General Service Gmbh A tiempo completoDomestic & General Service GmbH OverviewWe are a leading provider of home appliance insurance and repair services, dedicated to making the world a better place one repair at a time.About the RoleWe are seeking an experienced Customer Experience Representative to join our team. As a key member of our customer-facing team, you will be responsible for...
-
Customer Experience Representative
hace 1 mes
Madrid, España CommScope A tiempo completoIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced, environment? If so, we have the perfect opportunity for you! We are looking for a dynamic individual to...
-
Customer Experience Representative
hace 1 mes
Madrid, España Commscope A tiempo completo.Customer Experience RepresentativeLocation: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España Commscope A tiempo completo.Customer Experience RepresentativeLocation: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Experience Representative
hace 1 mes
Madrid, España Commscope A tiempo completo.Customer Experience RepresentativeLocation: Madrid, Madrid, SpainIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Are you a proactive problem-solver with excellent interpersonal skills and a talent for managing customer relationships? Do you thrive in a fast-paced environment? If so, we have the perfect...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Recruit4Work SL A tiempo completoWe are looking for a highly skilled customer service representative to join our team at Recruit4Work SL. In this challenging role, you will have the opportunity to provide exceptional customer support and experience the Mediterranean lifestyle by living in beautiful Greece.