Tech Support Team Lead
hace 2 meses
The team of experts providing analytical services to healthcare clients is looking for a great, long-term Support Team Lead - Health-Tech, you will architect and cultivate a world-class support experience for doctors using a flagship Chrome plugin, directly influencing product strategy and user success.You will join an international team of first-class professionals who are passionate about creating products that improve the quality of medical services.The company offers exposure to a variety of industries and technologies, room to grow as a professional, time in projects to learn new skills and an opportunity to work with phenomenal coworkers, some of the best people on the planet.As a support team lead you will:Build and manage a technical support team to assist doctors with our plugin via various channels (on-site support window, Zendesk, etc.)Provide service level management proceduresCreate and manage ticket flow, document common issues for product improvementAnalyze user feedback for plugin enhancements and new feature development with the product teamCreate and update product FAQs/Guides for end usersBecome an EMR/EHR liaison: stay informed on technical nuances and updates of assigned EMR/EHR systems and communicate changes to the teamDevelop onboarding programs and demo videos for each new significant feature that our product has implementedCollaborate with the development team to improve plugin functionality for specific EMR systemsRequirements:English proficiency at native or C1+ levelAbility to work in US time zone (US, Canada, Mexico, or Latin America)3+ years in tech support, with at least 1 year in a leadership roleExperience with Chrome plugins or willingness to learnFamiliarity with B2B products is a plusProficiency in ZendeskManagement skills and the ability to build processes, understanding how to manage them and how to collect feedback from business customersAbility to thrive in a fast-paced environment and make quick decisionsAs a plus:Familiarity with microservices architecture and B2B productsFamiliarity with ITSM approachBenefits:Competitive salaryOpportunity to work on a product with significant social impactJoin a flagship product team experiencing rapid growth#Li-remote#J-18808-Ljbffr
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Tech Support Team Lead
hace 2 meses
Córdoba, España Top Remote Talent A tiempo completoThe team of experts providing analytical services to healthcare clients is looking for a great, long-term Support Team Lead - Health-Tech, you will architect and cultivate a world-class support experience for doctors using a flagship Chrome plugin, directly influencing product strategy and user success. You will join an international team of first-class...
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Córdoba, Córdoba, España Top Remote Talent A tiempo completoAbout the RoleWe are seeking a highly skilled Tech Support Team Lead to join our international team at Top Remote Talent. As a key member of our flagship product team, you will be responsible for architecting and cultivating a world-class support experience for doctors using our Chrome plugin.
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Administrative Team Lead
hace 4 días
Córdoba, Córdoba, España Jo A tiempo completoJob Title: Administrative Team Lead Location: Wise Buy Supamart LucenaWe are seeking a highly skilled and experienced Administrative Team Lead to oversee administrative operations within our grocery store. This role involves managing the administrative team, streamlining processes, and ensuring that all administrative functions support the store's overall...
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Client Success Lead
hace 4 semanas
Córdoba, Córdoba, España Tech Guru Llc A tiempo completoRole Overview: As a Client Success Manager at Tech Guru LLC, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business objectives. This role is part of our Client Success Team and reports to the Senior Client Success Manager. Key Responsibilities:• Serve as the primary point of...
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Healthcare Support Experience Architect
hace 4 semanas
Córdoba, Córdoba, España Top Remote Talent A tiempo completoTop Remote Talent is seeking a seasoned expert to spearhead the support team for our innovative Chrome plugin, empowering doctors with world-class service. As a Health-Tech Support Team Lead, you will architect and cultivate a seamless experience for medical professionals, directly influencing product strategy and user success.This role presents an...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru Llc A tiempo completo.Role Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru Llc A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals.While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives.You will own the client journey from...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru Llc A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...
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Business Operations Lead
hace 15 horas
Córdoba, Córdoba, España Atomic HR A tiempo completoAtomic HR is a leading provider of remote career opportunities for tech professionals in Latin America and Canada. As a Business Operations Lead, you will play a key role in supporting our clients' growth by managing high-impact projects and improving operational processes.Key Responsibilities:Redesign the onboarding process to ensure a seamless client...
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Technical Support Specialist
hace 4 días
Córdoba, Córdoba, España Supportyourapp A tiempo completoCompany OverviewSupportYourApp is a leading provider of support services for technology companies worldwide. With over 13 years of experience, we have established ourselves as a trusted partner in delivering exceptional customer experiences.SalaryWe offer a competitive salary of $45,000 USD per year, taking into account the high demand for skilled...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru Llc A tiempo completoRole OverviewAs a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...
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Customer Support Specialist
hace 4 semanas
Córdoba, Córdoba, España Supportyourapp A tiempo completoCustomer Support ConsultantAt Supportyourapp, we are looking for a talented Customer Support Consultant to join our team. As a Customer Support Consultant, you will be responsible for providing exceptional customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs.Key Responsibilities:Provide...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru LLC A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
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Lead Full Stack Engineer
hace 2 meses
Córdoba, España Famvia Travel, Inc. A tiempo completo.Welcome to Famvia Travel , a family-first travel company! We are on a mission to help our clients enjoy a stress-free family vacation. We have curated an experience that helps families plan, book, and earn cash back on their trip. As our startup grows, Famvia is looking for high agency folks who want to have an immediate impact as individual contributors...
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Becario Master Data Y Tech Support
hace 5 meses
Córdoba, España Carrier A tiempo completo**Country**:Spain**Location**:Narciso Monturiol Poligono Industrial Llanos De Jarata S/N, 14550 Montilla, Spain**Sobre la posición**Becario altamente motivado para unirse a nuestro equipo en el área de Master Data y proporcionar apoyo ocasional en el ámbito de Soporte Técnico a Cliente. Este rol proporcionará una valiosa experiência práctica en la...
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Client Success Manager
hace 1 mes
Córdoba, España Tech Guru Llc A tiempo completo.Role OverviewAs a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...
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Head Of Technical Support
hace 2 días
Córdoba, España buscojobs Argentina A tiempo completoDavid Kennedy Recruitment is working with an award-winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team. Position: Head of Technical Support Employment type: Full-time DUTIES AND RESPONSIBILITIES: Design and implement a global support strategy that aligns with organizational goals....
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Head Of Technical Support
hace 2 días
Córdoba, España buscojobs Argentina A tiempo completoDavid Kennedy Recruitment is working with an award-winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical SupportEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Design and implement a global support strategy that aligns with organizational goals.Ensure a...
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Data Analyst
hace 1 mes
Córdoba, España Torre A tiempo completo.We are looking for top candidates to join our team full-time for the role of Data Analyst (Product team). Compensation: USD 1,500/month. Location: Remote (for residents of Mexico, Nicaragua, Panama, Costa Rica, Antigua and Barbuda, Peru, Chile, Argentina, Uruguay, Bolivia, Paraguay, Brazil, Aruba, Puerto Rico, Belize, El Salvador, and Guatemala). Mission of...
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Data Analyst
hace 4 semanas
Córdoba, España Torre A tiempo completo.We are looking for top candidates to join our team full-time for the role of Data Analyst (Product team).Compensation: USD 1,500/month.Location: Remote (for residents of Mexico, Nicaragua, Panama, Costa Rica, Antigua and Barbuda, Peru, Chile, Argentina, Uruguay, Bolivia, Paraguay, Brazil, Aruba, Puerto Rico, Belize, El Salvador, and Guatemala).Mission of...