Client Success Manager

hace 3 semanas

Córdoba, España Tech Guru Llc A tiempo completo

.Role Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from onboarding to growth, ensuring satisfaction and retention by exceeding their high expectations. Our clients demand exceptional service and expect proactive, high-impact support that drives their business forward. Your background in customer service and success with B2B clients will help you meet these standards. This role is part of our Client Success Team and reports to the Senior Client Success Manager. Key Responsibilities Client Relationship Ownership Serve as the primary point of contact for clients, fostering a long-term partnership. Engage proactively with clients to understand and align with their business goals, continuously improving their experience with Tech Guru. Account Growth & Service Expansion Identify and recommend additional projects and services that complement client needs. Scope, quote, and close service expansions to drive account growth. Consistently achieve account expansion goals by providing high-value, impactful solutions. Process Documentation & Continuous Improvement Follow documentation processes to ensure consistency in the client journey, contributing insights for process improvement. Keep records current and comprehensive to support both internal teams and client-facing services. Cross-Team Coordination for Seamless Client Experiences Collaborate with other teams and leaders to deliver a delightful client experience. Ensure prompt responses and efficient project completion by fostering cross-departmental collaboration. Client-Centered Technology Consulting Translate business objectives into technology recommendations and drive quoting and scoping processes that align with client goals. Professional and Engaging Client Interactions Conduct meetings with confidence, presenting valuable insights and tailored recommendations. Demonstrate strong organizational skills and follow-through, ensuring accurate, efficient interactions. Key Success Criteria Account Growth & Expansion Successfully promote complementary services and projects aligned with client needs, achieving high satisfaction and net promoter scores. Client Retention & Satisfaction Build strong client relationships, fostering loyalty and trust. Encourage and capture positive reviews and referrals to highlight our client-centered approach. Technology Modernization Ensure clients access modern, efficient equipment and up-to-date IT solutions. Proactively identify opportunities to enhance client IT environments. Engaging, Insight-Driven Client Meetings Lead high-value meetings, offering actionable insights and recommendations that build client trust and support their success

  • Client Success Manager

    hace 3 semanas

    Córdoba, España Tech Guru Llc A tiempo completo

    Role Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals.While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives.You will own the client journey from...

  • Client Success Manager

    hace 3 semanas

    Córdoba, España Tech Guru Llc A tiempo completo

    Role Overview As a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...

  • Client Success Manager

    hace 3 semanas

    Córdoba, España Tech Guru Llc A tiempo completo

    .Role OverviewAs a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...

  • Client Success Manager

    hace 3 semanas

    Córdoba, España Tech Guru Llc A tiempo completo

    Role OverviewAs a Client Success Manager at Tech Guru, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology's role in driving business objectives. You will own the client journey from...

  • Client Success Manager

    hace 3 semanas

    Córdoba, España Tech Guru LLC A tiempo completo

    Role Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...

  • Client Success Lead

    hace 2 semanas

    Córdoba, Córdoba, España Tech Guru Llc A tiempo completo

    Role Overview: As a Client Success Manager at Tech Guru LLC, you'll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business objectives. This role is part of our Client Success Team and reports to the Senior Client Success Manager. Key Responsibilities:• Serve as the primary point of...

  • Customer Success And Relaxation Specialist At La Siesta

    hace 3 semanas

    Córdoba, España Corporación F&M S.A.C A tiempo completo

    Customer Success and Relaxation Specialist at LA SIESTA We are helping LA SIESTA find a top candidate to join their team full-time for the role of Customer Success & Relaxation Specialist.Compensation:USD 1.8K - 2.5K/month.Location:Remote (specific timezone) - GMT-08:00 to GMT-02:00.Mission of LA SIESTA:"Improving Lives... One Hammock At a Time."What makes...

  • Customer Success And Relaxation Specialist At La Siesta

    hace 4 semanas

    Córdoba, España Corporación F&M S.A.C A tiempo completo

    Customer Success and Relaxation Specialist at LA SIESTA We are helping LA SIESTA find a top candidate to join their team full-time for the role of Customer Success & Relaxation Specialist. Compensation: USD 1.8K - 2.5K/month. Location: Remote (specific timezone) - GMT-08:00 to GMT-02:00. Mission of LA SIESTA: "Improving Lives… One Hammock At a Time." What...

  • Customer Success And Relaxation Specialist At La Siesta

    hace 4 semanas

    Córdoba, España Corporación F&M S.A.C A tiempo completo

    Customer Success and Relaxation Specialist at LA SIESTAWe are helping LA SIESTA find a top candidate to join their team full-time for the role of Customer Success & Relaxation Specialist.Compensation:USD 1.8K - 2.5K/month.Location:Remote (specific timezone) - GMT-08:00 to GMT-02:00.Mission of LA SIESTA:"Improving Lives… One Hammock At a Time."What makes...

  • Customer Success And Relaxation Specialist At La Siesta

    hace 4 semanas

    Córdoba, España Corporación F&M S.A.C A tiempo completo

    Customer Success and Relaxation Specialist at LA SIESTA We are helping LA SIESTA find a top candidate to join their team full-time for the role of Customer Success & Relaxation Specialist.Compensation: USD 1.8K - 2.5K/month.Location: Remote (specific timezone) - GMT-08:00 to GMT-02:00.Mission of LA SIESTA: "Improving Lives… One Hammock At a Time."What...

  • Customer Success and Relaxation Specialist at LA SIESTA

    hace 4 semanas

    Córdoba, España Corporación F&m S.a.c A tiempo completo

    Customer Success and Relaxation Specialist at LA SIESTA We are helping LA SIESTA find a top candidate to join their team full-time for the role of Customer Success & Relaxation Specialist. Compensation: USD 1.8K - 2.5K/month. Location: Remote (specific timezone) - GMT-08:00 to GMT-02:00. Mission of LA SIESTA: "Improving Lives… One Hammock At a Time." What...

  • Creator Marketing Manager

    hace 4 semanas

    Córdoba, España Social Native Inc A tiempo completo

    Described as the "Uber of Content", Social Native is a marketplace technology company that delivers an all-in-one platform providing brands with data-driven insights, scaled content creation, measures the impact of their work, and optimizes content and influencer strategy for even greater results. Leveraging the world's first AI-powered creative platform,...

  • Creator Marketing Manager

    hace 4 semanas

    Córdoba, España Social Native Inc A tiempo completo

    Described as the "Uber of Content", Social Native is a marketplace technology company that delivers an all-in-one platform providing brands with data-driven insights, scaled content creation, measures the impact of their work, and optimizes content and influencer strategy for even greater results. Leveraging the world's first AI-powered creative platform,...

  • Creator Marketing Manager

    hace 4 semanas

    Córdoba, España Social Native Inc A tiempo completo

    Described as the "Uber of Content", Social Native is a marketplace technology company that delivers an all-in-one platform providing brands with data-driven insights, scaled content creation, measures the impact of their work, and optimizes content and influencer strategy for even greater results. Leveraging the world's first AI-powered creative platform,...

  • Cloud Software Development Manager

    hace 1 semana

    Córdoba, Córdoba, España Proofpoint A tiempo completo

    Job SummaryWe are seeking a highly experienced Cloud Software Development Manager to join our team at Proofpoint. In this role, you will be responsible for leading multiple projects from start to finish, ensuring timely delivery and exceeding customer expectations.The ideal candidate will have 10+ years of experience in program management, with a proven...

  • Strategic Account Growth Manager

    hace 1 semana

    Córdoba, Córdoba, España Tech Guru Llc A tiempo completo

    Job OverviewTech Guru Llc is a rapidly growing company that empowers accounting firms to achieve their business objectives through innovative IT solutions. As a Strategic Account Growth Manager, you will play a pivotal role in driving client success and satisfaction.Key ResponsibilitiesFoster long-term partnerships with clients by serving as their primary...

  • Cybersecurity Product Manager

    hace 1 mes

    Córdoba, Córdoba, España Eclypsium A tiempo completo

    Job Title: Cybersecurity Product ManagerJob Summary:Eclypsium is seeking a highly skilled Cybersecurity Product Manager to join our team. As a key member of our product development team, you will be responsible for defining and executing the product roadmap, working closely with cross-functional teams to launch successful products.Responsibilities: Execute...

  • Asesor/A Energético

    hace 2 meses

    Córdoba, España Mi Energia Manager A tiempo completo

    Tu incorporación será en un equipo joven y dinámico con ganas de desarrollar nuestro proyecto en España de la misma forma que nos ha hecho líderes en Francia.Formarás parte de un grupo en constante crecimiento trabajando íntegramente en el sector de la energía y eficiencia energética.OBJETIVOS PRINCIPALES: Asesoramiento a clientes Prospección y...

  • Senior Engineering Project Manager

    hace 3 semanas

    Córdoba, Córdoba, España Calmar Land Development Corporation A tiempo completo

    Job Summary:As an Engineering Department Manager at Calmar Land Development Corporation, you will play a critical role in overseeing and managing engineering projects and operations. This position requires a strong leader who can collaborate with various stakeholders to ensure the successful planning, execution, and delivery of engineering initiatives.Key...

  • Business Development Manager

    hace 1 mes

    Córdoba, Córdoba, España Quezon Capital Rural Bank, Inc. A tiempo completo

    Job Summary: We are seeking a highly skilled and experienced Business Development Manager to lead our branch operations and drive business growth. The ideal candidate will have a strong background in sales and marketing, with a proven track record of success in a similar role.Key Responsibilities:Develop and implement strategic business plans to drive growth...