Customer Support Specialist

hace 1 semana


Córdoba, Córdoba, España Supportyourapp A tiempo completo

Customer Support Consultant

At Supportyourapp, we are looking for a talented Customer Support Consultant to join our team. As a Customer Support Consultant, you will be responsible for providing exceptional customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs.

Key Responsibilities:

  • Provide excellent customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies

Requirements:
  • Excellent English communication skills (at least C1, both written and spoken)
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

What We Offer:
  • Flexible schedule
  • Short-term cooperation, 2–3 months long
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

About Us:
Supportyourapp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences.

How to Apply:
Grab the chance to join us and send your CV in English, pointing out your outstanding skills. Visit our website: www.Supportyourapp.Com



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