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Ja-180 - Buen Salario Crm Executive -Emerging Markets
hace 3 meses
Job Title: CRM Executive - Emerging MarketsLocation: Madrid, SpainTime Type: Full timePosted On: Posted 14 Days AgoJob Requisition ID: R_13052Job DescriptionWe are looking to appoint one CRM Executive to join the international regional CRM team to support the delivery of CRM strategy for IG EM, with the aim of creating data-led communications across our clients' lifecycle.About Us: Hello, we're IG Group. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. We believe in financial freedom, and our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.Your Role in the Team: The CRM team's vision is to operate a world-class centre of excellence that supports our local markets in crafting programmes that deliver engaging and personalised experiences across multichannel touchpoints during the client lifecycle.What You Will Do:Support the rollout of our global and local communications strategy and roadmap by ensuring excellent and efficient delivery using our comms technology (Salesforce Marketing Cloud).Work with CRM Tech as well as local & regional partners to understand their objectives and inform & shape these based on operational capabilities.Co-create, along with the rest of the CRM team, end-to-end client communications. Design journeys, identify value opportunities, build emails, push and SMS journeys and monitor performance.Help execute delivery of a pipeline of requests from stakeholders, ensuring all requests are well defined, prioritised, clearly understood, and delivered to the highest possible quality.Be a brand guardian and ensure that all communications are delivered according to IG's brand guidelines and brand experience principles.Support our marketing colleagues in adapting the global CRM strategy for local relevance.Ensure wider marketing teams are fully upskilled in best practices to create engaging and immersive communication experiences.Who We're Looking For:You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution.#J-18808-Ljbffr