Senior CRM Product Manager

hace 4 semanas


Zaragoza, Zaragoza, España Infosys A tiempo completo

Are you a seasoned professional looking to boost your career in a dynamic and entrepreneurial environment? We're seeking a talented Senior CRM Product Manager to join our team at Infosys.

This role offers a unique opportunity to contribute towards defining and leading CRM transformations for our clients. You will positively influence the perception that consumers, customers, partners, and wholesalers have while interacting with the retailer across digital touch-points.

Key responsibilities include partnering with markets to co-create product strategy, driving product roadmaps, measuring success, and implementing improvements derived from learnings. You will also be responsible for managing and reporting on the evolution of products within the CRM area, as well as automating marketing tasks such as email campaigns, social media posting, and lead nurturing.

In addition, you will manage dependencies and integrations with other digital functions, and partner with the IT organization to deliver product increments and define requirements and user stories.

  • 8+ years of professional experience in a multi-national business environment
  • Hands-on experience with CRM/marketing experience management
  • Experience with functions such as segmentation and targeting, campaign management, automated email marketing, social media management, customer journey mapping, and CRM integration
  • Experience in Salesforce Marketing Cloud
  • Analytic mindset with a passion for providing insights into campaign performance, customer behavior, and ROI
  • Experience in working with stakeholders and experts at various organizational levels
  • Team player with high resilience and a solution-oriented attitude
  • Self-starter with proven experience in delivering consumer-related capabilities together with IT and vendor teams
  • Experience with agile/SCRUM methodologies
  • Good interpersonal and communication skills (written and verbal) and storytelling skills
  • Fluent in English


  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Title: Senior Technology Product ManagerJob Summary:The Senior Technology Product Manager will be responsible for owning the whole lifecycle of 22 technology products supporting Customer Commercial business processes of IAG Tech. This includes strategy, delivery, operations, and continuous improvement of those technology products.Key Responsibilities:•...

  • Senior CRM Specialist

    hace 4 semanas


    Zaragoza, Zaragoza, España Merck Sharp & Dohme (Msd) A tiempo completo

    Main Responsibilities:As a key member of the Merck Sharp & Dohme (Msd) team, the CRM Senior Specialist will be responsible for managing customer data and processing data change requests. Ensuring data collection and accuracy across the CRM ecosystem is crucial, and the successful candidate will need to understand CRM compliance with Data Protection and...


  • Zaragoza, Zaragoza, España Boston Scientific Gruppe A tiempo completo

    Job Title: Senior Product Manager, Thermal TherapeuticsAbout the Role: We are seeking a Senior Product Manager to support the growth of Boston Scientific Gruppe in the Atrial Fibrillation market. The successful candidate will be responsible for managing key strategic products franchises, including the POLARx Cryo Ablation system, and developing marketing...

  • CRM Campaign Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Publicis Amsterdam A tiempo completo

    We are seeking a skilled CRM Campaign Manager to join our team at Publicis Groupe. As a key member of our solutions platform, you will be responsible for managing end-to-end CRM campaigns, ensuring seamless coordination between departments and teams to achieve campaign delivery and objectives.Key responsibilities include:Management and monitoring of CRM...

  • Senior Product Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Lastminute A tiempo completo

    Job Title:Senior Product Manager (Payments)Job Description:We are looking for a Senior Product Manager to lead our Customer Payments Team within the Customer Growth Area. As a key member of our team, you will be responsible for taking full ownership of the product, setting objectives, and sharing your vision with other business partners.Key...

  • Account Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Omega Crm A tiempo completo

    Job Title: Account ManagerAbout the Role:Omega CRM is a leading company in Customer Experience services, with over 20 years of experience in applying technology to marketing and providing a unique Customer Relationship. We are looking for a skilled Account Manager to continue developing interactions with our customers throughout their Customer Journey Map,...


  • Zaragoza, Zaragoza, España Merck Sharp & Dohme (Msd) A tiempo completo

    Job Description:The CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM...

  • Senior Product Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Ravenpack A tiempo completo

    About UsRavenPack is a leading provider of big data analytics for the finance industry. With 20 years of experience, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.Join Our MissionWe are at the forefront of developing the next generation of generative AI tools...


  • Zaragoza, Zaragoza, España Ravenpack A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Product Manager to join our team at RavenPack. As a key member of our product team, you will be responsible for building a store experience that allows our customers to find and purchase content sets that improve their experience on our platform.Key responsibilities will include:Research and validation of...


  • Zaragoza, Zaragoza, España Mygwork A tiempo completo

    This role is with Novartis, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Key Responsibilities: As a CRM Solutions Architect, you will be responsible for shaping our current and future CRM solutions, used by more than 50k users globally. Your...


  • Zaragoza, Zaragoza, España Global Savings Group A tiempo completo

    About Global Savings GroupGlobal Savings Group is a leading shopping rewards and recommendation company in Europe.We empower consumers to make informed shopping decisions through our market-leading platforms, providing savings, cashback, deals, and trustworthy reviews.Our diverse team of over 1000 colleagues from 70 nationalities works together to create...

  • Senior CRM Architect

    hace 4 semanas


    Zaragoza, Zaragoza, España Mygwork A tiempo completo

    This role is with Novartis, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.SummaryAs a CRM Solution Architect, you will be responsible for shaping our current and future CRM solutions, used by more than 50k users globally.Your extensive knowledge of...


  • Zaragoza, Zaragoza, España Western Union A tiempo completo

    Drive Customer Engagement and Activation for Digital Banking ProductsWestern Union is seeking a skilled Digital Banking CRM Manager to join our team. As a key member of our Digital Banking Go-to-Market team, you will be responsible for planning, implementing, and achieving the activation and engagement targets for our digital banking product in Europe.Key...


  • Zaragoza, Zaragoza, España Product School A tiempo completo

    About the Role:As a critical part of the Enterprise Client Success team at Product School, you will be responsible for helping retain and grow enterprise accounts through high-touch engagement delivery, planning, and partnership. The ideal candidate is super organized, a very effective communicator, and obsessed with customer satisfaction; they come with a...


  • Zaragoza, Zaragoza, España Brambles A tiempo completo

    At Brambles, we're revolutionizing the way goods move around the world. As a Product Manager, you'll play a key role in shaping our Serialization+ program, driving innovation and growth across our global operations.With a focus on data-driven decision making, you'll work closely with stakeholders to design and implement new business processes, ensuring...


  • Zaragoza, Zaragoza, España Omega Crm A tiempo completo

    Main Responsibilities:As a Project Manager at Omega CRM, you will be responsible for leading CRM implementation projects from start to finish. Your main duties will include providing support in pre-sales tasks, sharing client vision and objectives with the project team, and managing project progress to ensure deadlines, scope, and budget are met.Key Skills:5...


  • Zaragoza, Zaragoza, España Omega Crm A tiempo completo

    Omega CRM, a leading provider of Customer Experience services, is seeking a skilled Project Manager to lead the implementation of Salesforce solutions. The ideal candidate will have +5 years of experience in PM roles and +3 years participating in end-to-end CRM implementation processes.Main Responsibilities:Provide support in pre-sales tasks, including...

  • Senior Product Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Electronic Arts A tiempo completo

    Job Title: Senior Product Manager - Ad Monetization ExpertJob Summary: We are seeking an experienced Senior Product Manager to join our team at Electronic Arts, focusing on ad monetization, new feature development, and live operations optimization for our mobile games.Key Responsibilities:Analyze player behavior and game performance data to identify...


  • Zaragoza, Zaragoza, España Montañes I Solé A tiempo completo

    Descripción del puesto: Buscamos un Ingeniero de producto senior para unirse a nuestro equipo en Montañes I Solé. Este profesional será responsable de apoyar al product manager en el análisis de mercado y de competencia, así como en la elaboración y actualización de catálogos comerciales, fichas técnicas y presentaciones de producto....


  • Zaragoza, Zaragoza, España Solera A tiempo completo

    Role OverviewSolera is a global leader in data and software services striving to transform the vehicle lifecycle into a connected digital experience.We are seeking a dynamic Senior AI Product Manager to lead our AI product strategy and execution in Vehicle Claims.This role requires a visionary leader with a deep understanding of AI technologies, market...