Service Desk Analyst

hace 11 horas

Madrid, España Undisclosed A tiempo completo

Seleccionamos un perfil de Service Desk Analyst, cuyas funciones serán:Proporcionar soporte técnico de nivel empresarial y experiencia de servicio orientado al clienteSolución de problemas en ordenadores de sobremesa portátiles y tabletas con sistema operativo Windows Win 7,8, y/o 10Trabajar y solucionar problemas de aplicaciones empresariales comunes MS Office, Office 365 Lync, Skype for BusinessSolución de problemas de impresoras y servidores de impresiónITIL v3 MCITP MCTS y/o cualificaciones técnicas relevantes muy valoradasCapacidad para trabajar con compostura y profesionalidad cuando se trata de múltiples demandasLos analistas del servicio de asistencia atenderán las consultas de los usuarios y los contratistas sobre hardware y software de ordenadores de sobremesa y dispositivos móvilesInformarán a los usuarios, resolverán averías o escalarán los problemas según sea necesarioIngles fluido Grado B2 - mínimo, buena competencia en idioma inglés tanto hablado, como escrito y leído, con alta competencia en conversación fluida.Por qué deberías unirte a nosotros:Trabajo estable, tendrás contrato indefinido desde el primer día.Modelo de trabajo híbrido.Encontrarás un entorno de trabajo dinámico e inclusivoParticipate en proyectos tecnológicos punteros e innovadores.Plan de carrera y cursos de formación especializada.Salario competitivo según perfil del candidato.Tickets de restauranteCheques de guarderíaSeguro médico y de vidaForma parte de una empresa responsable y comprometida con la igualdad de oportunidades.Un excelente ambiente de trabajo y equipo con el que trabajar codo con codo.Regularidad del equipo y eventos globales.DIVERSIDAD E INCLUSIÓN EN CAPGEMINIEn Capgemini estamos comprometidos con la diversidad y la inclusión. La diversidad es fuente de innovación e inspiración. Estamos comprometidos con los profesionales, independientemente de su origen étnico, identidad de género, discapacidad, orientación sexual o cualquier otra dimensión de la diversidad.

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