Technical Support Lead
hace 1 mes
.Within the Customer Experiences & Success organization (CE&S), the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Connected Customer Support Experience delivers connected support experiences to our customers to gain and maintain their trust.Microsoft has a tremendous opportunity to exceed customer expectations and drive greater customer loyalty and trust, which leads to greater satisfaction, retention, and growth. The CE&S organization is looking for people with a passion for delivering customer success to help us build a future where customers come to us, not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience that is rooted in our commitment to delivering on customer outcomes.About the role: Are you a firefighter that loves to solve complex customer support issues and a problem solver who is passionate about building customer trust and confidence? Do you excel in fast-paced, dynamic environments where you work with strategic customers to solve significant support challenges as they transition to the Microsoft cloud? Do you thrive on engaging with executives and exceeding customer expectations in moments that matter most? If so, we invite you to apply to join our team as a Technical Support Lead.As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers at times when they are experiencing significant and complex technical challenges. You will be an orchestrator, bringing the best of Microsoft's people, processes, and technical capabilities to enable account teams and Customer Success Account Managers (CSAMs) for a predefined period to understand customer support issues, agree on customer expectations, and develop strategic programs to deliver world-class customer support outcomes.This role may require travel to customer sites to meet with senior executives and manage crisis situations onsite.ResponsibilitiesMain Responsibilities:This Technical Support Lead role will focus broadly across technologies with deep knowledge in Cloud – Azure, Identity, M365, CoPilot, Security, and Management (specialization in 1-2 of these workloads is preferred).In addition to technical depth, the ideal candidate has solid domain knowledge, intense curiosity, and a demonstrated ability to make progressive and thoughtful strategic proposals and deeply influence senior decision makers in a rapidly changing environment.This role manages highly complex levels of escalated problems, involving a broad range of technical issues
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Technical Support Lead
hace 1 mes
Castellón de la Plana, España Microsoft A tiempo completoWithin the Customer Experiences Success organization (CES), the Customer Service Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience.In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to...
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Technical Support Lead
hace 1 mes
Castellón de la Plana, España Microsoft A tiempo completoWithin the Customer Experiences & Success organization (CE&S), the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways...
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Technical Support Lead
hace 2 meses
Santiago de Compostela, España Microsoft A tiempo completo.Within the Customer Experiences & Success organization (CE&S), Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to...
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Technical Support Lead
hace 1 mes
Chinchilla de Monte-Aragón, España Microsoft A tiempo completoWithin the Customer Experiences & Success organization (CE&S), Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to...
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Technical Support Specialist
hace 7 días
La Nava de Santiago, Badajoz, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our team at Microsoft. As a Technical Support Lead, you will be responsible for providing expert technical support to our largest and most strategic customers, helping them to resolve complex technical issues and achieve their business objectives.Key ResponsibilitiesProvide...
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Technical Support Specialist
hace 7 días
La Nava de Santiago, Badajoz, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our team at Microsoft. As a Technical Support Lead, you will be responsible for providing expert technical support to our largest and most strategic customers, helping them to resolve complex technical issues and achieve their business objectives.Key ResponsibilitiesProvide...
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Technical Support Specialist
hace 3 semanas
Villanueva de la Vera, Cáceres, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our Customer Service & Support organization at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical guidance and support to help them overcome complex technical challenges.Key...
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Technical Support Specialist
hace 3 semanas
Villanueva de la Vera, Cáceres, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our Customer Service & Support organization at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical guidance and support to help them overcome complex technical challenges.Key...
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Technical Support Specialist
hace 2 semanas
Villanueva de la Vera, Cáceres, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our Customer Service & Support organization at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical guidance and support to help them overcome complex technical challenges.Key...
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Technical Support Specialist
hace 3 semanas
Villanueva de la Vera, Cáceres, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our Customer Service & Support organization at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical guidance and support to help them overcome complex technical challenges.Key...
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Technical Support Specialist
hace 2 semanas
La Nava de Santiago, Badajoz, España Microsoft A tiempo completoAbout MicrosoftMicrosoft is a leader in the technology industry, committed to empowering individuals and organizations to achieve more. Our Customer Experiences & Success organization (CE&S) is dedicated to building trust and confidence with our customers through delivering exceptional support experiences.About the RoleWe are seeking a highly skilled...
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Technical Support Specialist
hace 2 semanas
La Nava de Santiago, Badajoz, España Microsoft A tiempo completoAbout MicrosoftMicrosoft is a leader in the technology industry, committed to empowering individuals and organizations to achieve more. Our Customer Experiences & Success organization (CE&S) is dedicated to building trust and confidence with our customers through delivering exceptional support experiences.About the RoleWe are seeking a highly skilled...
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Technical Lead
hace 4 meses
Palma de Mallorca, España Weshare A tiempo completo**Technical Lead Job Description** We are searching for an innovative technical lead to join our company. As the technical lead, you will oversee the company’s technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to...
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Technical Lead
hace 7 días
Hospitalet de Llobregat, Barcelona, España Gmv A tiempo completoAbout the RoleGMV is seeking a highly skilled Technical Manager to join our Intelligent Transport Systems Division. As a key member of our team, you will play a crucial role in the design and development of cutting-edge technological solutions for the transport market.Key ResponsibilitiesLead the technical scope of main ITS projects, ensuring coherence and...
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Technical Lead
hace 7 días
Hospitalet de Llobregat, Barcelona, España Gmv A tiempo completoAbout the RoleGMV is seeking a highly skilled Technical Manager to join our Intelligent Transport Systems Division. As a key member of our team, you will play a crucial role in the design and development of cutting-edge technological solutions for the transport market.Key ResponsibilitiesLead the technical scope of main ITS projects, ensuring coherence and...
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Technical Support Specialist
hace 2 semanas
Pozuelo de Alarcón, Madrid, España Airelectronics A tiempo completoJob Summary:Airelectronics is seeking a highly skilled Technical Support Specialist to serve as the primary technical interface for customer technical support during product architecture, design, and integration. As a key member of our team, you will provide efficient and effective day-to-day liaison with our customers' engineering and development teams.Key...
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Technical Support Specialist
hace 2 semanas
Pozuelo de Alarcón, Madrid, España Airelectronics A tiempo completoJob Summary:Airelectronics is seeking a highly skilled Technical Support Specialist to serve as the primary technical interface for customer technical support during product architecture, design, and integration. As a key member of our team, you will provide efficient and effective day-to-day liaison with our customers' engineering and development teams.Key...
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Technical Support Specialist
hace 2 semanas
San Fernando de Henares, Madrid, España Epi Europrop International A tiempo completoJob DescriptionJob Title: Technical Support SpecialistCompany: Epi Europrop InternationalJob Type: Full-timeLocation: Madrid, SpainAbout Us:Epi Europrop International is a leading company in the aerospace industry, responsible for the design, development, manufacturing, and support of the TP400-D6 turboprop engines. We are a multicultural environment with a...
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Technical Support Specialist
hace 2 semanas
San Fernando de Henares, Madrid, España Epi Europrop International A tiempo completoJob DescriptionJob Title: Technical Support SpecialistCompany: Epi Europrop InternationalJob Type: Full-timeLocation: Madrid, SpainAbout Us:Epi Europrop International is a leading company in the aerospace industry, responsible for the design, development, manufacturing, and support of the TP400-D6 turboprop engines. We are a multicultural environment with a...
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Aeronautical Technical Support Specialist
hace 7 días
La Coruña, La Coruña, España Centum Research & Technology A tiempo completoAbout UsCENTUM research & technology, part of the CENTUM Group, was founded in 2010 with a clear vision: to develop and market aeronautical mission systems that make a difference. Our mission is to design and deliver innovative solutions that improve people's lives. We work tirelessly to develop cutting-edge technology that addresses the world's needs,...
