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Z93 - Associate Director, Client Services
hace 3 meses
.UbicaciónMadrid, Madrid provinciaDescripción completa del empleoABOUT AFINITIAt Afiniti, we are a leading provider of Artificial Intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.To learn more about Afiniti and the groundbreaking work we do, visit www.Afiniti.Com.ABOUT THE ROLEAs part of the Global Revenue organization, our Client Services team operates as Afiniti's internal Strategy Consulting team. We are currently seeking a Client Services Associate Director to join our elite team and play a crucial role in driving revenue growth and project success, while building strong customer relationships. As Associate Director, you will interface with external clients and internal teams to manage and strengthen the business relationship between Afiniti and one or more of our key accounts
