Client Services Director

hace 2 semanas


Madrid, Madrid, España Spark Foundry A tiempo completo
{"title": "Client Services Director", "description": "Role Overview

As a Client Services Director at Spark Foundry, you will be responsible for delivering exceptional service to our clients, driving award-winning strategies, and managing a team of professionals to achieve outstanding results.

Key Responsibilities:

  • Quality control of agency output, ensuring response to briefs, content projects, and performance execution meet client expectations.
  • Develop and maintain excellent relationships with agency partners and key media owners.
  • Coordinate internal projects, ensuring seamless collaboration across local and international teams.
  • Lead a transformation in planning, shifting to a consumer-centric, mindset-based approach, leveraging data to drive business growth.
  • Ensure high-quality ideas, inspirational, and game-changing, helping clients achieve their brand ambitions in the ever-changing media landscape.

Requirements:

  • Minimum 12 years of experience in media planning strategy, with a strong understanding of the Spanish media landscape.
  • Proven track record in performance (at least 2 years) in platforms or managing a pure performance account.
  • Excellent communication and interpersonal skills, with the ability to manage multidisciplinary teams.
  • Dynamic, flexible, and proactive, with a willingness to push for results.

What We Offer:

  • Flexible benefits, including meal vouchers, health insurance, and transportation.
  • Growth opportunities, including local and global training programs.
  • Free online training, including LinkedIn Learning and Udemy catalogs.
  • Online English classes for employees with a B1 level of English or above.
  • Partner certifications from industry giants, such as Meta, Google, or Amazon.
  • Work from anywhere, with up to 6 weeks of remote work from over 100 countries.
  • Attractive holidays package, including birthday and Advertising Day off, plus additional days off.
  • Well-being initiatives, including daily meditation and yoga.

We are committed to building a culturally diverse workforce and welcome applications from underrepresented groups. We are an equal opportunities employer and do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, national origin, age, disability, or marital status.", "lang_code": "en"}


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