Customer Success Manager – Spain

hace 5 días


Alcobendas, España Trellix A tiempo completo

About the Role: You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts.You will develop a trusted adviser relationship with customer partners and executive sponsors to understand the customer's strategy, technical environment and measurements for success.You will oversee all post-sales activity to create recognizable benefits for Trellix's top customers.You will demonstrate product knowledge, plan and work on the Customer Success Plan (CSP) to ensure broad adoption of Trellix solutions.You will lead account reviews with clients to ensure usage of Trellix technologies and maintain communication on updates / new features.Anticipate and monitor at-risk accounts and ensure concerns are managed.You will ensure smooth client experience as they work with several Trellix roles.You will be the customer's voice and provide feedback to our teams on how we can better serve our customers.Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan.You will manage internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and improving opportunities, preparing and qualifying Trellix team members for customer meetings and performing employee mentoring.About You: Your background includes 5+ years of Customer Success Manager experience.You have a strong desire for action and willingness to jump in and roll-up your sleeves.You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensure they understand and realize the full value of our products.You excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction.You can build valuable and outcome-based relationships with a diverse customer account base.You have experience deploying technology or support services with large enterprise or global customers.You are enthusiastic and creative with the ability to inspire and encourage others, in relationships with customers and peers.You will support customers in Spain, Portugal & Israel so experience in one or more of these areas will be an advantage.Full Professional Proficiency in Spanish and English and any additional Portuguese or Hebrew language skills are appreciated but not a requirement.We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.Retirement PlansMedical, Dental and Vision CoveragePaid Time OffPaid Parental LeaveSupport for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.



  • Alcobendas, Madrid, España Trellix A tiempo completo

    About the Role:You will be the main point of contact for top-revenue accounts, attending one-on-one meetings with key account representatives.Build trusted relationships with customer partners and executive sponsors to understand their strategy, technical environment, and success metrics.Manage post-sales activities to deliver significant value to Trellix's...


  • Alcobendas, España Trellix A tiempo completo

    About the Role: You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment and measurements for...


  • Alcobendas, España Trellix A tiempo completo

    About the Role: You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment and measurements for...


  • Alcobendas, España Trellix A tiempo completo

    About the Role: You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will develop a trusted adviser relationship with customer partners and executive sponsors to understand the customer's strategy, technical environment and measurements...


  • Alcobendas, España Trellix A tiempo completo

    About the Role :You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts.You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment and measurements for success.You...


  • Alcobendas, España Analytical Ways A tiempo completo

    CUSTOMER SUCCESS EMEA- CUSTOMER SUCCESS MANAGER EMEA- CUSTOMER SUCCESS MANAGER Si eres de esas personas que encuentra verdadero placer en trabajar con clientes, y si tu pasión radica en garantizar su satisfacción y compromiso, ¡has llegado al lugar indicado! En nuestro equipo, buscamos perfiles como el tuyo: orientados a resultados, centrados en la...


  • Alcobendas, España Analytical Ways A tiempo completo

    CUSTOMER SUCCESS EMEA- CUSTOMER SUCCESS MANAGER EMEA- CUSTOMER SUCCESS MANAGER Si eres de esas personas que encuentra verdadero placer en trabajar con clientes, y si tu pasión radica en garantizar su satisfacción y compromiso, ¡has llegado al lugar indicado! En nuestro equipo, buscamos perfiles como el tuyo: orientados a resultados, centrados en la...


  • Alcobendas, España Hyland A tiempo completo

    Overview Job DescriptionThe Customer Success Manager helps new and existing customers derive the most value from the company's products and services.The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and...


  • Alcobendas, España Hyland A tiempo completo

    Overview Job Description The Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability...


  • Poligono Industrial Alcobendas, España Cordis A tiempo completo

    Overview: **Cordis** is an independent, customer-focused global provider of interventional cardiovascular technologies. During our 60+ year history we’ve established a legacy of pioneering breakthrough technologies, including the first guiding catheters and coronary drug eluting stents. Cordis has built a strong global footprint that spans 70...


  • Alcobendas, España Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Why join Stryker?** Our total rewards...


  • Alcobendas, España Velux Residential A tiempo completo

    In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned...

  • New Account Manager

    hace 4 días


    Alcobendas, España Amazon Spain Services, S.L. A tiempo completo

    Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Does helping others meet their full potential excite you? Amazon, one of the world's leaders in e-commerce is looking for New Account Managers (business-development professionals) to join its Third-Party Marketplace support...


  • Poligono Industrial Alcobendas, España ClearCorrect A tiempo completo

    About Straumann:The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the...


  • Alcobendas, España Leroy Merlin Spain A tiempo completo

    .CONTEXTAdeo is the world's third largest retailer in DIY and decoration goods. The company has 110,000 collaborators that span across 14 different countries with a yearly turnover of 32 billion euros. By leveraging the insights and knowledge of its employees on the ground, the company is able to stay ahead of the competition and remain a leader in its...

  • Customer Solution

    hace 4 semanas


    Poligono Industrial Alcobendas, España Straumann Group A tiempo completo

    **ABOUT STRAUMANN** The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Medentika, Neodent, NUVO,...

  • Customer Solution

    hace 4 semanas


    Poligono Industrial Alcobendas, España Straumann Group A tiempo completo

    **ABOUT STRAUMANN** The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Medentika, Neodent, NUVO,...


  • Alcobendas, España dLocal A tiempo completo

    Why you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads...

  • Technical Account Manager

    hace 4 semanas


    Alcobendas, España dLocal A tiempo completo

    Why you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads...


  • Poligono Industrial Alcobendas, España ClearCorrect A tiempo completo

    **About Straumann**: The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming...