Technical Support Engineer

hace 1 mes


Málaga, España Ebury A tiempo completo

.Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional. Are you ready to be an Eburian? We are seeking a talented Technical Support Engineer to become an integral part of our support engineering team. In this role, you will collaborate with a group of specialists, providing comprehensive support across all areas of our business. What we offer: Variety of meaningful and competitive benefits to meet your needs; Competitive salary; You'll have continuous professional growth thanks to our career progression framework with regular reviews; Equity processthrough a performance bonus; Allowance to take annually paid time off as well as during local public holidays; Continued personal development through training and certification; Being part of a diverse technology team that cares deeply about culture and best practices, and believes in agile principles; Contribute to our technical design through our open and collaborative Request For Comments (RFC) process; We are Open Source friendly, following Open Source principles in our internal projects and encouraging contributions to external projects; What you will do: Troubleshoot applications, services and infrastructure issues reported by end-users of the systems developed by our engineering teams. Verify and document issues and bugs for accurate tracking and escalation. Manage incidents, including communication with stakeholders and coordination with development teams. Collaborate with Software Engineering teams to establish support workflows and monitoring plans for new products and projects. Partner with trusted vendors to resolve service events. Work with software development engineers to enhance processes and conduct code reviews. Work on a collaborative rotation (shifts) to cover support on different time zones. Perform (out of hours) on-call on a rotating basis to address high-severity incidents and critical issues. What we expect from you: Experience providing Level 2 (L2) support in a tech-driven business environment. Proficient problem-solving skills and strong technical troubleshooting abilities. Software development experience, particularly with Python. Familiarity with AWS and/or Google Cloud, and Linux administration is a plus. A strong desire to identify and resolve root causes, systematically preventing issues from recurring by collaborating with code owners. Excellent written and interpersonal communication skills, along with a willingness to uphold Ebury's values. English proficiency is required, while knowledge of Spanish or Portuguese is a bonus



  • Málaga, España Ebury A tiempo completo

    .Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Ebury A tiempo completo

    Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Raw Group A tiempo completo

    RAW is looking for a Platform Support Engineer to join the start of an amazing adventure and be a part of molding one of the most exciting new studios to appear in years.As a Platform Support Engineer, your main responsibility will be to act as the single point of contact during software-related incidents affecting our platform, communicating both with...


  • Málaga, España Ebury A tiempo completo

    Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi.We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a...


  • Málaga, España Recruitment Direct A tiempo completo

    .Polish Speaking Technical Support Engineer Lisbon, Portugal Salary Options: Option 1: €1300 gross/month with free accommodation (private room in a shared apartment). Option 2: €1417 gross/month without accommodation. Job Overview: Are you passionate about solving complex technical problems and helping customers achieve satisfaction? Join one of the...


  • Málaga, España Ebury A tiempo completo

    Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Ebury A tiempo completo

    Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Ebury A tiempo completo

    Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional....


  • Málaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home ...


  • Málaga, España buscojobs España A tiempo completo

    Ebury is a hyper-growth FinTech firm, named as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a...


  • Málaga, España buscojobs España A tiempo completo

    Ebury is a hyper-growth FinTech firm, named as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration. Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home Ebury is...


  • Málaga, España Ebury A tiempo completo

    .Technical Support Engineer - FintechMálaga Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.Are...


  • Málaga, España Raw Igaming Ltd A tiempo completo

    Job Description RAW is looking for a Platform Support Engineer to join the start of an amazing adventure and be a part of molding one of the most exciting new studios to appear in years.As a Platform Support Engineer, your main responsibility will be to act as the single point of contact during software-related incidents affecting our platform, communicating...


  • Málaga, Málaga provincia, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Technical Support Engineer - Fintech** **Málaga Office - Hybrid: 4 days in the office, 1 day working from...


  • 29007 Málaga, Málaga provincia, España RAW iGaming Ltd A tiempo completo

    RAW is looking for a Platform Support Engineer to join the start of an amazing adventure and be a part of molding one of the most exciting new studios to appear in years. As a Platform Support Engineer, your main responsibility will be to act as the single point of contact during software-related incidents affecting our platform, communicating both with...


  • Málaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Technical Support Engineer - Fintech Málaga Office - Hybrid: 4 days in the office, 1 day working from home...


  • Málaga, España Ebury A tiempo completo

    Technical Support EngineerEbury Málaga, SpainEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Technical Support Engineer - Fintech Málaga Office - Hybrid: 4...


  • Málaga, España Ebury A tiempo completo

    Technical Support EngineerEbury Málaga, SpainEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Technical Support Engineer - FintechMálaga Office - Hybrid: 4...


  • Málaga, Málaga, España Ebury A tiempo completo

    About EburyEbury is a pioneering FinTech firm, recognized as one of the top 15 European Fintechs to work for by AltFi. Our innovative solutions encompass FX risk management, trade finance, currency accounts, international payments, and API integration.Technical Support Engineer RoleWe are seeking an exceptional Technical Support Engineer to join our support...