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(Senior) Account Manager Digital Sales For France

hace 2 meses


Barcelona, España Softwareone Deutschland Gmbh A tiempo completo

Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company's 9,200 employeesare driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. The role Exciting News We are happy to announce that SoftwareOne is creating a newDigitalSales Hub for EMEA in Barcelona At SoftwareOne, we are looking for exceptional Digital SalesAccount Managers for France. You will be part of a talented global team andwillplaya key role in driving our revenue growth. The Role: As aDigital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, andmaintainingconsistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, andidentifyingopportunities for growth. Responsibilities: Relationship Management: Build andmaintainstrong, trust-based relationships with SME clients, understanding their needs and goals. Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs. Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals. Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems. Account Coverage: Maintaina comprehensive understanding of clients' business landscapes,identifyingopportunities for growth. Data-driven Sales: Utilizedata insights and market intelligence to drive sales motions,identifyupsell opportunities, and execute targeted sales campaigns. Performance Analysis: Monitorand analyze performance metrics to improve account management processes and sales strategies. Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials. What we need to see from you What we need to see from you Passionate aboutSales and aboutlooking forExcellence in customersatisfaction Experience in selling Technology:Products, and Services Strong Verbal Communication and Negotiation Skills Customer Onboarding and Handling Expertise Escalation Management Proficiency Request Tracking and Collaboration Skills Ability to convert Business Problems to Technical Solutions Continuous Learning Orientation Fluent in French and English As a culture-first organization, being together is how we learn and grow. We come together in person several daysper weekfor collaboration, support, and to have some fun. What We Offer: Flexible Timing, Hybrid model & reduced days on Summer A dynamic and collaborative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. A chance to be part of our new Sales Hub in Barcelona. Job Function Remote Sales #J-18808-Ljbffr