Head Of Customer And Commercial

hace 2 meses


Zaragoza, España Iaggbs A tiempo completo

.Head of Customer and Commercial (Tech Product Manager)Contract Type: PermanentDirectorate: IAG TechIAG Tech is part of International Airlines Group, one of the world's leading airline groups, with 598 aircraft flying to over 270 destinations, carrying more than 120 million passengers each year.IAG Tech provides world-class IT solutions to IAG's operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.Purpose of the roleTo be a trusted partner owning the whole lifecycle of 22 technology products supporting Customer & Commercial business processes of Iberia, being end to end accountable for strategy, delivery, operations and continuous improvement of those technology products. Ensures product teams are focused on delivering business outcomes, value and services that meet expectations on quality, cost and performance.AccountabilitiesWorking in partnership with IAG Tech and the business to:Become a trusted partner to the business and own the relationship with the business directors / product owners / sponsors for the product areaDefine the product vision and roadmap aligned to business and technology strategy, plans and prioritiesWorking in partnership with Enterprise Architecture team, define 3-5 years technology strategic roadmap for Customer & Commercial products keeping them updated on a yearly basisEnsure strategic plans are actioned and funding is secured through financial planning processAgree the strategic themes, portfolio vision and backlog, and EPICs as part of a Lean Portfolio Management process to agree the expected outcomes during the yearCreate the framework to size (resource and budget), shape (Dev, DevOps, DevSecOps) and populate the product team(s) to ensure that product vision and roadmap can be deliveredDetermine and monitor delivery approach, i.E. requirements require a Solution Delivery (Large Solution) and/or Product Delivery (Essential) approachFor large solutions, ensure the creation and maintenance of a solutions backlog, run solution demos, operate a solution train and manage delivery of capabilities and enablersFor core (essential) solutions, create and maintain program and team backlogs, run system and program increment demos, drive a continuous delivery pipeline including agile release train, scrums, etc. to manage delivery of capabilities and enablers. As part of this use techniques such as agile, continuous learning, design thinking, eXtreme Programming, kanban, retro's, in coordination with other areas of the Tech organization as Enterprise Architecture and Software EngineeringLead the product team to ensure it focuses on delivering business outcomes, value and services that meet business expectations on time to market, quality, cost and performanceEnsure that the performance of the product team is demonstrated through KPI's that measure relevancy (e.G. NPS), usage (e.G. transaction volumes), value (e.G. story points), performance (e.G



  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Title: Head of Customer and CommercialAbout the Role:As a key member of the IAG Tech team, we are seeking a highly skilled and experienced Head of Customer and Commercial to lead the development and delivery of technology products that support our Customer and Commercial business processes. Key Responsibilities:• Work closely with business directors,...


  • Zaragoza, España Iag Gbs A tiempo completo

    .Head Of Customer And Commercial (Tech Product Manager) - MadridCompany Description:IAG Tech is part of International Airlines Group, one of the world's leading airline groups, with 598 aircraft flying to over 270 destinations, carrying more than 120 million passengers each year. IAG Tech provides world-class IT solutions to IAG's operating companies which...


  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Title: Head of Customer and Commercial (Tech Product Manager)Company: IAG TechJob Type: PermanentDirectorate: IAG TechAbout the Role:We are seeking a highly skilled and experienced Technology Product Manager to lead our Customer and Commercial technology products. As a trusted partner to the business, you will be responsible for owning the whole...


  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Title: Head of Customer and Commercial (Tech Product Manager)Company: IAG TechJob Type: PermanentDirectorate: IAG TechAbout the Role:We are seeking a highly skilled and experienced Technology Product Manager to lead our Customer and Commercial technology products. As a trusted partner to the business, you will be responsible for owning the whole...


  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Summary:As the Head of Customer and Commercial Technology Product Manager, you will be responsible for owning the whole lifecycle of 22 technology products supporting Customer Commercial business processes of IAG Tech. This includes defining the product vision and roadmap, ensuring strategic plans are actioned, and securing funding through financial...

  • Head Of Strategy

    hace 2 meses


    Zaragoza, España Visa A tiempo completo

    Job DescriptionThe Head of Strategy and Commercial Operations is accountable for the development and execution of the cluster strategy, for the target setting and aggregate view of the sales pipeline in the cluster and for operating on behalf of the Regional Managing Director (RMD), to ensure the cluster meets or exceeds its financial (i.E., Net Revenue and...


  • Zaragoza, España Iion Pty A tiempo completo

    Head of Advertiser Success / Customer Success (ES) Full-Time Madrid, Remote 7+ yrs About Us iion is the leading global game advertising platform, reaching brands' ideal customers across all gaming environments. We are ambitious trailblazers, aiming to be an indispensable element in brands' media strategy. We are a growing team of 50+ people, working...


  • Zaragoza, España Revolut A tiempo completo

    .Head Of Commercial Real Estate LendingMadridMadrid, Community of Madrid, ES About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our...

  • Head Of Growth

    hace 4 meses


    Zaragoza, España Omega Crm, A Merkle Company A tiempo completo

    .Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Growth to drive and consolidate our business growth. With direct reporting to our CEO,...


  • Zaragoza, Zaragoza, España Iaggbs A tiempo completo

    Job Title: Strategic Product Manager for Customer and CommercialJob Summary:We are seeking a highly skilled Strategic Product Manager to lead the development and delivery of technology products supporting Customer & Commercial business processes of Iberia. The successful candidate will be responsible for defining the product vision and roadmap, working...


  • Zaragoza, Zaragoza, España Boston Scientific A tiempo completo

    Commercial & Customer Engagement Manager - EMEA Capital Sales and ServiceAt Boston Scientific, we're committed to harnessing the potential of our employees to drive business success. As a Commercial & Customer Engagement Manager - EMEA Capital Sales and Service, you'll play a key role in defining and implementing strategies to improve commercial performance,...


  • Zaragoza, Zaragoza, España Maersk A tiempo completo

    About the RoleThe Head of Procurement and Supply Chain for Maersk Spain and Europe oversees procurement spend for Spain, France, Portugal, Algeria, Tunisia, and Morocco. This role involves managing and developing the procurement team, collaborating closely with Maersk's Product team, Transported by Maersk (TbM), Contract Logistics Delivery Teams, and the...

  • Head of Operations Madrid

    hace 3 semanas


    Zaragoza, Zaragoza, España Cuyna A tiempo completo

    Join Cuyna's Team as a Head of Operations MadridCuyna is a revolutionary food delivery company that's changing the game. We're looking for a talented Head of Operations Madrid to join our team and help us achieve our goals.About the RoleWe're seeking a highly skilled and experienced operations professional to lead our team in Madrid. As a Head of Operations,...

  • Head of Operations Madrid

    hace 3 semanas


    Zaragoza, Zaragoza, España Cuyna A tiempo completo

    Join Cuyna's Team as a Head of Operations MadridCuyna is a revolutionary food delivery company that's changing the game. We're looking for a talented Head of Operations Madrid to join our team and help us achieve our goals.About the RoleWe're seeking a highly skilled and experienced operations professional to lead our team in Madrid. As a Head of Operations,...


  • Zaragoza, Zaragoza, España Tiktok A tiempo completo

    Job DescriptionTikTok is a leading destination for short-form mobile video, and we're looking for a talented individual to join our Agency Partnerships team in Spain. As the Head of Agency Partnerships, you will be responsible for building long-term partnerships with top agencies and brands across Spain, educating and informing them about commercial...

  • Head Of Sales

    hace 4 semanas


    Zaragoza, España Atos A tiempo completo

    Head Of Sales Madrid Madrid, Community of Madrid, ES Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep...


  • Zaragoza, España Mygwork A tiempo completo

    .Head of IS Technology and PlatformsMadridThis job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Your role and responsibilities:The Head of IS Technology and Platforms is accountable for Core IS Service and Delivery pillars across the...


  • Zaragoza, España Gsk Group Of Companies A tiempo completo

    .Hello. We're Haleon, a new world-leading consumer health company. Together, we're improving everyday health for billions of people.By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltadol, Theraflu, Otrivin, and Multicentrum - through a unique combination of deep human understanding and...


  • Zaragoza, España Gsk Group Of Companies A tiempo completo

    .Hello. We're Haleon, a new world-leading consumer health company. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltadol, Theraflu, Otrivin, and Multicentrum - through a unique combination of deep human understanding and...

  • Head Of Sales Iberia

    hace 4 semanas


    Zaragoza, España Morgan Philips Group A tiempo completo

    Head Of Sales Iberia Madrid Madrid, Community of Madrid, ES Our client is looking for a Head of Sales for Spain and Portugal. The candidate will lead and develop the business and manage the Sales, Marketing, Customer Service, and SCM team to achieve the sales plan for both countries with an office located in Barcelona city. The candidate will report directly...