Network Field Operations Technician

hace 2 semanas

Madrid, España At&T A tiempo completo

Job Description:

We are looking for a new Network Field Operations Technician to join our team of technicians in Spain. The core duties of this position require delivering field service at AT&T PoP's (Point of Presence) within Spain and Portugal.

The scope of onsite tasks:

Core HW Equipment installation (Cisco, Juniper, HP, Hitachi, Ciena, Patch Panels etc.) including cabling work either copper and fiber at customer's site

Problem determination and troubleshooting on Network Components

Customer provisioning (Access and Backbone circuits)

Network maintenance and planned work

Circuit measurements and testing.

Responsibilities include:

Supporting proposed projects, tracking detailed plan schedules

Participating in project meetings to support the project team

Performing technical analysis of hardware and transmission facilities using various diagnostic tools, commands, and Data Testers in support of efficient network operations

Managing external interfaces with Telehouse, 3rd party suppliers, and main Telco providers for provisioning and maintenance tasks

Managing internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM (Global Access management), and NP&E (Network Planning & Engineering).

Directing and controlling the activities of 3rd party field technicians as per AT&T standards

Supporting HW configuration updates

Documenting and reporting action items

Site Survey scheduled to remote POP (National and International) in order to verify quality and status of the site.

Education:

Computer Science or Electronic diploma

Key Competencies required are:

Fluent Spanish and solid English, oral and written.

Knowledge of IP and Telecommunications standards

Understanding of Wide Area Network (WAN) and Local Area Network (LAN)

Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET etc.)

Knowledge of testing methodology and usage of test equipment for circuits certification

Fundamental knowledge of Coax Copper and Fiber cabling systems / adapters / interfaces and their installation & handling

Principles of electrical engineering

Excellent in Problem Solving

Car driver's license and active driver

Team player, well-organized, and self-motivated person, capable of taking initiatives and responsibilities.

Strongly process- and customer-oriented with a high quality result-oriented approach

Availability to travel abroad if required

Location: Madrid, Spain

Core Working Time:

8AM to 6PM CET, required flexibility in working hours for maintenance activities (including nights and weekends)

Ability to work on-call 7x24 hours if necessary

Weekly Hours: 40

Time Type: Regular

Location: ESP:M:Madrid / Calle Del Principe De Vergara 112 - Adm: Calle Del Principe De Vergara 112

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

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