Empleos actuales relacionados con Technical Support Engineer, Priority Team - Madrid - Acronis
-
Priority Support Engineer
hace 1 mes
Madrid, España Acronis A tiempo completo.Acronis is a world leader in cyber protection-empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!As a Priority Support Engineer,...
-
Priority Support Engineer
hace 2 meses
Madrid, España Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!As a Priority Support Engineer,...
-
Priority Support Engineer
hace 2 meses
Madrid, España Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!As a Priority Support Engineer,...
-
Technical Support Engineer, Priority Team
hace 2 meses
Madrid, España Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.We are looking for ? Technical Support Engineer who is ready to join our mission in creating a #CyberFit future!The Technical Support Engineer...
-
Senior Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Acronis A tiempo completoJob Title: Priority Support EngineerAcronis is a world leader in cyber protection, empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.We are seeking a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future. As...
-
Madrid, España Acronis A tiempo completo.Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Priority Support Engineer who is ready to join our mission in creating a #CyberFit future!As a Priority Support Engineer,...
-
Technical Support Engineer
hace 20 horas
Madrid, Madrid, España Arrow Electronics A tiempo completoTechnical Support Engineer Job Description:We are seeking a highly skilled Technical Support Engineer to join our team at Arrow ECS. As a Technical Support Engineer, you will provide technical support via email, telephone, and remote sessions to our global customers, utilizing your initiative to help customers achieve excellent satisfaction and drive product...
-
Technical Support Engineer
hace 1 mes
Madrid, España Eaton A tiempo completo.Eaton is currently seeking a Technical Support Engineer colleague.About Eaton:Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: here .What you'll do:As part of...
-
Technical Support Engineer
hace 4 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Arrow Electronics, Inc. As a Technical Support Engineer, you will be responsible for providing technical support to our customers via email, telephone, and remote sessions. You will work closely with our customers to resolve technical issues and provide solutions to...
-
Technical Support Engineer
hace 4 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Arrow Electronics, Inc. As a Technical Support Engineer, you will be responsible for providing technical support to our customers via email, telephone, and remote sessions. You will work closely with our customers to resolve technical issues and provide solutions to...
-
Technical Support Engineer
hace 2 semanas
Madrid, España Infotree Global Solutions A tiempo completoAt Infotree, meeting your career needs is a top priority.Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery.We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have...
-
Technical Support Engineer
hace 21 horas
Madrid, Madrid, España Markforged A tiempo completoReinventing Manufacturing, One Customer at a TimeAt Markforged, we're revolutionizing the $1 trillion+ manufacturing industry to make engineers' dreams a reality while reducing environmental impact. As a Technical Support Engineer in our EMEA region, you'll be part of a world-class team driving customer success with our cutting-edge products.As a key member...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Arrow Electronics, Inc. in Centennial, Colorado. As a Technical Support Engineer, you will be responsible for providing technical support to our global customers via email, telephone, and remote sessions. You will work closely with our customers to resolve technical...
-
Senior Technical Support Engineer
hace 1 mes
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and working closely with our engineering team to resolve technical issues.Key...
-
Senior Technical Support Engineer
hace 1 mes
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and working closely with our engineering team to resolve technical issues.Key...
-
Senior Systems Technical Support Engineer
hace 1 mes
Madrid, España Sas A tiempo completoSenior Systems Technical Support Engineer Job Locations ES-Madrid | IT-Milan | DE-Heidelberg | FR-75 | BE-Tervuren Requisition ID 20062327 Job Category Technical Support Travel Requirements None Senior Systems Technical Support Engineer - Hybrid Senior Systems Technical Support EngineerNice to meet you!We're a leader in data and AI.Through our software and...
-
Technical Support Engineer
hace 1 mes
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and working closely with our multi-functional teams to create an environment of...
-
Technical Support Engineer
hace 1 mes
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and working closely with our multi-functional teams to create an environment of...
-
Technical Support Engineer
hace 2 semanas
Madrid, España Infotree Global Solutions A tiempo completo.Our client is a globally recognized leader in the technology sector, primarily focused on providing innovative cybersecurity solutions.This company stands at the forefront of digital security, offering state-of-the-art tools and services designed to protect against sophisticated cyber threats.With a strong commitment to research and development, they...
-
Senior Systems Technical Support Engineer
hace 1 mes
Madrid, España SAS A tiempo completoSenior Systems Technical Support Engineer Job Locations ES-Madrid | IT-Milan | DE-Heidelberg | FR-75 | BE-Tervuren Requisition ID 20062327 Job Category Technical Support Travel Requirements None Senior Systems Technical Support Engineer - Hybrid Senior Systems Technical Support Engineer Nice to meet you! We’re a leader in data and...
Technical Support Engineer, Priority Team
hace 3 meses
Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Support Engineer who is ready to join our mission in creating a #CyberFit future
The Technical Support Engineer with German will function as the main support technical expert in specific Company's products or services. Be the person responsible for resolving the customers' technical incidents using your own expertise and extensive cooperation with the Company's Engineering departments. Craft solutions, submit bug reports, coordinate complex tasks with other teams (Engineering, QA, DCO, Product Management), communicate with the customers to their complete satisfaction.
WHAT YOU'LL DO
Focus on fast and effective technical issues troubleshooting involving various software, networking and hardware environments.
Perform technical analysis of customer issues and define a plan for fixing them.
Direct involvement with the product and engineering teams.
Provide technical advice to junior staff members and review technical results, evaluations and analyses.
Create Knowledge Base articles, best practice guides and other documentation.
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
Fluent German and English (both oral and written, Upper Intermediate as a minimum).
Ability to describe the details of technical issues in all their complexity when needed.
2 or more years of work experience in an applicable industry and role are a plus.
Great communication skills and customer focus, ability to prioritize and switch between a variety of time-sensitive issues.
Responsible and quick to decide and act.
Network troubleshooting (know how to use Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers).
Windows Administrator.
Linux Administrator is a plus.
Virtualization experience is a plus.
Business applications (should be familiar with one or more of the following: MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, NTP servers).
Passion for troubleshooting, ability to come up with efficient solutions for unordinary issues.
Strong internal customer focus with a desire to learn all aspects of the business.
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy.
Strong written and verbal communication and interpersonal skills.
Outstanding organizational, problem solving, and multi-tasking skills.
Team-player and positive attitude, eager to do more and help out, views challenging situations as opportunities.
Self-motivated, proactive, and able to work with minimal supervision.
*Please submit your resume and application in English
#J-18808-Ljbffr