Credit Manager
hace 4 semanas
Company Description BE LIMITLESS Do what you Love, Care for the World, Challenge the Status Quo
WELCOME TO SWISSÔTEL CHICAGO Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 661 rooms and suites located in the heart of downtown Chicago.
Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people.
We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests' lives.
Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.
Be Bold, Be Inspired, Be You.
Job Description WHAT YOU WILL BE DOING: This position is a temporary contract role with an end date of February 28, 2024.
Reporting to the Director of Finance & Business Support - you are a leader who enjoys building relationships with clients and your team.
You are a numbers person who thrives in an environment that involves systems, people, and financials.
You enjoy developing others and working closely with many departments - and it just so happens you'll be doing just that in an award-winning hotel.
The Credit Manager will support the Director, Front Office by leading our Accounts Receivable team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.
Consistently offer professional, friendly and engaging service Supervise the AR Supervisor and Coordinator positions Organize and Conduct the monthly credit meeting Attend pre-cons, communicate billing arrangements, develop solid relationships with clients Prepare / supervise the preparation of group billings; send to client within the P&P requirement Approve Direct billing as required Ensure group deposit policy is adhered to following group contract specifications Manage the AR aging.
Collect all accounts as timely as possible Take more aggressive collection actions as required Liaison with front office ensuring guest ledger is clean with no unsettled charges Set expectations with the AR Supervisor and Coordinator positions, monitor and review their progress Attend pre-cons as required, establish strong positive relationships with clients Perform daily billing review meetings with clients or as requested Coordinate interaction with other finance staff as required Ensure chargebacks and related queries are processed Monitor and check monthly house accounts Maintain office supplies and reorder as required Provide office administration duties as required Follow departmental policies and procedures Follow all safety policies Other duties as assigned Physical aspects of the position include but are not limited to the following: Frequent sitting throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Qualifications YOUR EXPERIENCE AND SKILLS INCLUDE: Previous leadership experience required Previous PMS experience preferred Previous office administration or accounting experience preferred Computer savvy in Microsoft Window applications an asset University/College degree in a related discipline an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information WHAT IS IN IT FOR YOU: • Employee Benefit Card offering discounted rates at Accor worldwide • Learning & Development programs through our Academies • Opportunity to develop your talent and grow within our property and across the world
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging #J-18808-Ljbffr
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