Accounts Receivable Manager

hace 4 semanas

Ibiza, España Accor Hotels A tiempo completo

Job Summary:

We are seeking an experienced Accounts Receivable Manager to join our team at Accor Hotels. As a key member of our finance department, you will be responsible for managing the accounts receivable function, ensuring timely and accurate invoicing, credit control, collections, and reconciliation processes.

Key Responsibilities:

  • Coordinate with various departments to ensure accurate and timely preparation and issuance of invoices for guest bookings, events, and other revenue-generating activities.
  • Evaluate the creditworthiness of guests and corporate clients, establish credit limits, and monitor credit exposures to minimize bad debt risks and ensure timely payments.
  • Implement effective collections strategies to follow up on overdue accounts, resolve billing disputes, and negotiate payment arrangements with customers while preserving positive relationships.
  • Ensure accurate and timely posting and allocation of customer payments, including checks, credit card payments, and wire transfers, to customer accounts in the accounting system.
  • Reconcile accounts receivable balances, resolve discrepancies, and investigate unreconciled items to ensure accuracy and completeness of financial records.
  • Investigate and resolve billing discrepancies, disputes, and other issues raised by guests or internal stakeholders in a timely and professional manner.
  • Build and maintain strong relationships with guests, corporate clients, and internal departments to facilitate prompt payment processing, address billing inquiries, and enhance overall customer satisfaction.
  • Prepare regular reports and analysis on accounts receivable aging, collections performance, cash flow projections, and customer creditworthiness for management review and decision-making.
  • Identify opportunities for process improvements, automation, and efficiency enhancements in accounts receivable processes, and collaborate with cross-functional teams to implement solutions.

Requirements:

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • Minimum of 3 years of experience in accounts receivable or finance roles, preferably in the hospitality industry or a related field.
  • Strong knowledge of accounts receivable processes, credit management principles, and billing practices.
  • Proficiency in accounting software (e.g., SAP, Oracle) and Microsoft Excel.
  • Excellent communication, negotiation, and interpersonal skills.
  • Detail-oriented with a focus on accuracy and precision in data entry and reconciliation.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

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