Payroll Customer Support Specialist

hace 3 días


Granada, España Ares Consultores A tiempo completo

.Join our dynamic team as a Payroll Customer Support Specialist in MálagaAt SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees.With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee journey—from salary payments to attracting, rewarding, and developing talent.
What you will do: As a Payroll Support Specialist, you'll be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.
Specifically, you will: Provide first-line support to our customers' employees, managers, and super users via email, phone, and ticketing systems.
Help employees understand their salary specifications and other payroll-related questions.
Manage and distribute incoming requests in our tickets management system.
Resolve or escalate cases efficiently while ensuring prompt feedback to customers.
Administer user access permissions and handle internal communication tasks.
Maintain up-to-date customer account knowledge and contribute to team efficiency.
Participate actively in process improvements and team development initiatives.
Who you are: Native Finnish speaker with at least B2 level English and preferably also Swedish.
1-2 years of customer service experience, ideally involving sensitive information.
Excellent communication skills in all required languages, both written and spoken.
Detail-oriented, responsible, and committed to delivering top-notch customer service.
Comfortable with technology and proficient in Microsoft Office (ServiceNow and MyServicePoint is a plus).
Proactive, adaptable, and excited to take initiative.
Skilled at building strong relationships with internal and external stakeholders.
Ready to embrace change and thrive in a dynamic, evolving environment.
A positive, solution-oriented mindset, with a healthy dose of humor and resilience.
What we offer: Medical insurance fully covered by SD Worx.
Flexible pay package.
Transport, internet, and mobile allowances (details shared during the interview).
Laptop and all necessary equipment provided.
25 days of leave on a full-time basis.
Tailored learning opportunities with an individual development plan and professional training.
Career growth, whether you want to deepen your expertise or expand your skills across disciplines, SD Worx provides the room to grow
A chance to be part of our innovative and expanding team in Málaga.
A dynamic, growing environment where your ideas help shape our evolving Nordic services.
Continuous learning in Nordic payroll and HR practices.
At SD Worx, we are committed to diversity and inclusion.
We welcome applications from all qualified candidates, regardless of origin, nationality, gender, skin color, ethnic background, religion, age, disability, sexual orientation, or stage of life



  • Granada, Granada, España Alight Solutions A tiempo completo

    At Alight Solutions, we're on a mission to empower organizations around the world with cutting-edge payroll and human capital management solutions. Our team of experts is passionate about helping businesses thrive, and we're looking for a talented Payroll Operations Specialist to join our ranks.Salary:We offer an attractive annual salary of $80,000-$100,000,...


  • Granada, Granada, España Strada A tiempo completo

    About StradaAt Strada, we empower organizations to deliver world-class payroll, human capital management, and financial management solutions. With a team of over 8,000 experts and 30 years of expertise, we blend leading-edge technology with human ingenuity to drive business success.Role OverviewWe are seeking an experienced SAP HCM Payroll (PY) specialist to...

  • Senior Payroll Specialist

    hace 3 semanas


    Granada, Granada, España Alight A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Payroll Specialist to join our team at Alight. In this role, you will be responsible for processing payroll end-to-end, ensuring accurate and timely delivery of results.ResponsibilitiesIndependently process payroll activities to ensure compliance with agreed-upon calendars and KPIs.Support statutory and...


  • Granada, Granada, España HR Path Group A tiempo completo

    Job OverviewWe are seeking a highly skilled Payroll Implementation Specialist to join our team at HR Path Group. As an SAP HCM Payroll Consultant, you will participate in all phases of the implementation of the HRIS solution, including project implementation and support for the maintenance of the solution.


  • Granada, Granada, España Alight Solutions A tiempo completo

    About the RoleAs a Global Payroll Operations Specialist at Strada, you will play a crucial role in ensuring the timely and accurate processing of payroll for our clients worldwide. With a strong focus on operational efficiency and customer satisfaction, this position requires a highly organized and detail-oriented individual who can thrive in a fast-paced...


  • Granada, España Alight Solutions A tiempo completo

    .Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the...


  • Granada, España Strada A tiempo completo

    .Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the...

  • Strada Payroll Specialist

    hace 3 semanas


    Granada, Granada, España Strada A tiempo completo

    About UsAt Strada, we are a technology-enabled company committed to delivering world-class payroll and human capital management solutions globally. With over 30 years of expertise and a team of more than 8,000 experts, we blend leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Our mission is to...


  • Granada, Granada, España Strada A tiempo completo

    About StradaStrada is a pioneering technology-enabled company dedicated to delivering cutting-edge payroll, human capital management, and financial management solutions to organizations worldwide. With over 30 years of expertise and a team of more than 8,000 experts, Strada combines innovative technology with human ingenuity to empower businesses...


  • Granada, Granada, España Alight A tiempo completo

    **About Us**We believe a company's success starts with its people. Our team uses human insights and cloud technology to help companies and employees around the world thrive.**Salary:** $60,000 - $80,000 per year (dependent on experience)**Job Description**To contribute to the execution of payroll activities and data management/customer service tasks,...


  • Granada, España Alight Solutions A tiempo completo

    .Our storyStrada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the...


  • Granada, España Strada A tiempo completo

    .Our storyStrada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the...

  • Senior Payroll Specialist

    hace 3 semanas


    Granada, Granada, España Alight Solutions A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Payroll Specialist to join our team. As a key member of our payroll operations team, you will play a critical role in ensuring the accuracy and efficiency of our payroll processes.

  • Senior Payroll Specialist

    hace 2 semanas


    Granada, Granada, España Alight A tiempo completo

    **Company Overview:** At Alight, our success starts with connecting passion with purpose. Our team's expertise in human insights and cloud technology enables companies to transform and thrive.**Job Description:** As a Senior Payroll Specialist, you will contribute to the execution of payroll activities, ensuring accurate output on time. Your responsibilities...

  • Senior Payroll Analyst

    hace 15 horas


    Granada, Granada, España Alight A tiempo completo

    **About Alight**Alight is a company that believes a company's success starts with its people. Our team connects passion with purpose by combining human insights and cloud technology to transform and thrive.**Job Summary**We are seeking a Senior Payroll Analyst - Global Support to contribute to the execution of payroll activities and/or data...


  • Granada, Granada, España Alight A tiempo completo

    Company Overview: Alight is a global leader in technology-enabled benefits administration and payroll solutions.Estimated Salary: $70,000 - $90,000 per year.About the Role: As a key member of our team, you will be responsible for delivering end-to-end payroll processing while adhering to country standards. You will serve as the primary point of contact for...


  • Granada, Granada, España Empresa Reconocida A tiempo completo

    About Empresa ReconocidaWe are a renowned global organization dedicated to delivering exceptional support and execution of payroll and data management services.Salary RangeThe estimated salary for this role is $45,000 - $60,000 per year, based on the job requirements and market standards.Job DescriptionRole Overview: As a Payroll and Customer Services...

  • Senior Payroll Specialist

    hace 3 semanas


    Granada, Granada, España Alight A tiempo completo

    About the RoleAs a Senior Payroll Specialist at Alight, you will play a crucial role in ensuring the smooth delivery of payroll services to our clients. This position requires strong knowledge of MS Office tools, excellent attention to detail, and excellent written and verbal skills.


  • Granada, Granada, España Alight Solutions A tiempo completo

    Job DescriptionTo contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required.Main...


  • Granada, Granada, España Alight Solutions A tiempo completo

    Job SummaryAlight Solutions is seeking a highly skilled Global Payroll Operations Specialist to join our team. This role involves independently processing payroll end-to-end, ensuring accuracy and timeliness. The ideal candidate will have strong knowledge of MS Office tools and excellent written and verbal skills.About the RoleIn this position, you will...