Italian Payroll, Senior Associate

hace 4 semanas

Granada, España Alight Solutions A tiempo completo

.Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It's why we're so driven to connect passion with purpose. Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.Com The Role The key responsibilities of the role include: Support the execution of complex transactional downstream post-payroll work taking direction from the Senior Payroll Specialist or Payroll Manager if required: Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist etc. Support the management of annual Payroll events Lead key aspects of system and application upgrade testing: HRSP, EMR etc. Coordination of the implementation of Change Requests (CR) taking direction from the Senior Payroll Specialist or Payroll Manager if required Participation in projects designed to improve customer satisfaction and business performance Provide contribution on ways to resolve problems to better serve the customer and/or improve productivity Support the Payroll Manager in their role as the Local Service Delivery Manager (LSDM) for customers and handle complex customer inquiries Coach and support the Senior Customer Management Associates and Specialists in resolving complex user inquiries Coach and support the Senior Data Management Associates and Specialists in resolving complex data calculations Participation in the Legal and Regulatory Compliance process Play a key role in Payroll training and certification of the individual functions within the Customer Service team Support the Regional Sales Operations team Execution of SOC1 Controls related to payroll Benefits We offer programs and plans for a healthy mind, body, wallet, and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options

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