Customer Service Representative With Dutch
hace 2 semanas
In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in their search for a Dutch-speaking Customer Service Representative to join their dynamic team in Barcelona If you have a passion for helping customers, thrive in a fast-paced environment, and want to embrace life in the vibrant city of Barcelona, this opportunity is perfect for you Position : Customer Service Representative Location : Barcelona, Spain Employment Type : Part-Time Work Model : On-site What You'll Do: Customer Engagement : Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring every customer feels valued and heard. Efficient Documentation : Record call details accurately in the call management system, aiming for timely responses and solutions that align with our service level agreements (SLAs). Product Knowledge : Stay updated on our services and products, particularly those customized for individual customer needs. Problem Solving : Escalate potential service issues to senior team members as needed, ensuring smooth resolution processes. Process Adherence : Follow all project protocols and maintain compliance with contractual SLAs to deliver outstanding service. Team Collaboration : Provide support to other agents during their absences and work on specific projects to enhance team performance. Administrative Duties : Manage holiday, sickness, and overtime records efficiently to ensure seamless operations. Continuous Improvement : Participate in team meetings and contribute ideas for maintaining high service standards and customer satisfaction. What You Bring: Language Proficiency : Native or fluent in Dutch, with a minimum B2 level of English. Customer Service Experience : At least one year of experience in customer service; experience in the automotive industry is a plus, especially if you have experience with electric vehicles. Technical Skills : Competency in IT platforms, including Windows, MS Office, and internet configuration, is essential. Customer-Centric Mindset : Excellent listening and communication skills, with a strong ability to understand and address customer needs effectively. Ownership & Initiative : Take charge of customer calls, progressing them to resolution or escalating when necessary. Why You'll Love This Role: Competitive Pay : Enjoy an excellent remuneration package based on your experience and performance. Flexible Schedule : Work 30 hours per week with a shift from 3 PM to 9 PM, allowing for a great work-life balance. Vibrant Work Environment : Join a dynamic and creative team that fosters a positive and friendly atmosphere. Time Off : Benefit from 23 days of paid annual leave to recharge and explore all that Barcelona has to offer. Career Development : Receive the guidance and tools necessary to reach your full potential in a supportive environment. Step into a role where you can make a difference, build meaningful connections with customers, and grow professionally—all while enjoying the incredible city of Barcelona CustomerService DutchSpeaking Barcelona
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Customer Service Representative
hace 2 semanas
España TOPTALENT A tiempo completoPosition: Customer Service Representative (Dutch) Location: Barcelona, Spain Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle customer inquiries via various channels and resolve them promptly. Maintain expertise in customer-specific applications. Escalate issues as needed. Adhere to project...
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Customer Service Representative
hace 4 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 2 días
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position :...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
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Customer Service Representative
hace 21 horas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office.Position: Customer Service RepresentativeLocation: Barcelona, SpainEmployment type: Full-timeWork model: on-siteDUTIES AND RESPONSIBILITIES:Handle incoming B2C user...
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Customer Service Representative with Dutch
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn Collaboration, we are excited to partner with a leading Outsourcing/BPO company in their search for a Dutch-speaking Customer Service Representative to join their dynamic team in Barcelona! If you have a passion for helping customers, thrive in a fast-paced environment, and want to embrace life in the vibrant city of Barcelona, this opportunity is perfect...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer ServiceRepresentative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
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Customer Support Representative With Dutch
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office. If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match Position : Customer...
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Customer Service Representative With Dutch
hace 2 días
España buscojobs España A tiempo completoStarted my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients! In Collaboration, we are...
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Customer Support Representative With Dutch
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona . If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location:...
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Customer Support Representative with Dutch
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location:...
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Customer Support Representative with Dutch
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role.Location:...
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Customer Service Representative with Dutch
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn Collaboration, we are excited to partner with a leading Outsourcing/BPO company in their search for a Dutch-speaking Customer Service Representative to join their dynamic team in Barcelona! If you have a passion for helping customers, thrive in a fast-paced environment, and want to embrace life in the vibrant city of Barcelona, this opportunity is...
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Dutch Customer Service
hace 1 mes
España Recruit4Work Sl A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the...
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Dutch Customer Service
hace 6 días
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...
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Dutch Customer Service
hace 4 días
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...
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España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Native Dutch Speaker Location: Barcelona, Spain (On-Site) Work Schedule: Monday to Friday : Rotational shifts between 8:00 AM and 6:00 PM Weekly Hours : 39 hours Main Responsibilities: Respond to customer inquiries and provide information through phone, email, and chat. Offer product and service details and...
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España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Native Dutch Speaker Location: Barcelona, Spain (On-Site) Work Schedule: Monday to Friday : Rotational shifts between 8:00 AM and 6:00 PM Weekly Hours : 39 hours Main Responsibilities: Respond to customer inquiries and provide information through phone, email, and chat. Offer product and service details and...
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Customer Service Representative
hace 2 semanas
España JUJUR A tiempo completoPosition: Customer Service Representative Location: Barcelona, Spain Employment type: Part Time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Record call details in the call management system, ensuring timely responses and resolutions...
