Customer Support Representative With Dutch
hace 1 semana
In collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona . If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location: Barcelona, Spain Employment type: Full-time Work model: On-site Key Responsibilities: As a Customer Support Representative, your main goal will be to provide exceptional service to customers. Your responsibilities will include: Customer Inquiries: Efficiently handle incoming customer queries via phone, email, chat, or automated alerts, ensuring that user needs are met quickly. Call Management: Accurately record call details in the system, ensuring responses and resolutions meet the agreed Service Level Agreement (SLA). Product Knowledge: Stay updated on services and products, particularly those tailored to specific customer applications, to provide effective support. Escalation Handling: Escalate potential service issues to senior team members as needed to maintain smooth service delivery. Process Adherence: Follow all project processes, procedures, and ensure compliance with contractual SLAs. Team Collaboration: Support other team members in their absence and collaborate on projects when required. Administrative Tasks: Manage records related to holidays, sick leave, and overtime, and contribute to regular team meetings. Customer Satisfaction: Take ownership of calls, progressing them to resolution or escalating them when necessary, while maintaining high-quality service standards. Requirements: Language Skills: Native or fluent in Dutch (verbal and written) and proficient in English (minimum B2 level). Experience: At least 1 year of experience in customer service is required. Experience in the automotive industry or familiarity with electric vehicles is a plus. Technical Skills: Strong competency in IT platforms (Windows, MS Office, internet configuration) and the ability to navigate technical systems effectively. Customer Focus: Excellent communication and customer care skills, with the ability to listen, understand, and address customer needs. Ownership: A proactive attitude with the capability to take ownership of customer inquiries and resolve them efficiently. What We Offer: Competitive Salary: Excellent remuneration package based on experience, skills, and performance, with an increased salary after 7 months. Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM for a balanced work-life routine. Paid Leave: 23 working days of paid annual leave. Positive Team Environment: Be part of a dynamic, creative team with a positive and friendly atmosphere. Growth Opportunities: Access to guidance and tools to help you reach your full potential and grow within the company. If you're ready to take the next step in your career and join a team that values creativity, collaboration, and customer satisfaction, apply now to be part of our Barcelona-based team
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Dutch Customer Service
hace 3 semanas
España Recruit4Work Sl A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the...
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Customer Support Representative with Norwegian
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Location: Benalmadena, Spain Employment type: Full-time Work model: hybrid (1 day a week, after 6 months of employment) DUTIES AND RESPONSIBILITIES: Handle incoming contact from...
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Customer Support Representative With Norwegian
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Location: Benalmadena, Spain Employment type: Full-time Work model: hybrid (1 day a week, after 6 months of employment) DUTIES AND RESPONSIBILITIES: Handle incoming contact from...
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Customer Experience Specialist with Dutch
hace 2 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Location: Valencia, Spain Employment type: Full-time (39h) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Communicate with customers through various channels...
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España Recruit4work Sl A tiempo completoAre you ready for an exciting opportunity to work and live in Tangier, Morocco? We're looking for enthusiastic individuals to join our team as Customer Support Representatives. In this role, you'll be the first point of contact for our customers, providing timely and empathetic support via phone and email. Responsibilities: Respond to inbound calls and...
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Dutch or Flemish Customer Technical Support Agent
hace 2 semanas
España Recruit4Work SL A tiempo completoAre you ready for an exciting opportunity to work and live in Tangier, Morocco? We're looking for enthusiastic individuals to join our team as Customer Support Representatives. In this role, you'll be the first point of contact for our customers, providing timely and empathetic support via phone and email. Responsibilities: Respond to inbound calls and...
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Dutch Or Flemish Customer Support Agent
hace 3 semanas
España Recruit4Work Sl A tiempo completoTangier, Morocco Join the Adventure in Tangier Amazing Opportunity Awaits Are you a communication wizard with a heart full of empathy? Do you dream of working as a customer representative for a major player in the travel industry? Don't wait any longer—apply now for this fantastic position Your Role: Spread joy and build strong customer relationships with...
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Customer Service Representative with German
hace 1 semana
España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model:...
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Customer Service Representative With German
hace 1 semana
España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model:...
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Customer Service Representative With Turkish
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboartion we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide support to Content Creators/Influencers across Social Media on...
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Dutch of Flemish Customer Service Representative
hace 5 días
España Recruit4work Sl A tiempo completoWe are looking for a proactive Customer Service Representative to join our team. This role involves handling client requests through inbound calls, scheduling appointments, and performing option activations in an outbound capacity. It combines administrative support with direct customer interactions to ensure a smooth and positive client experience. Key...
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Dutch Or Flemish Customer Service Support
hace 3 semanas
España Recruit4Work Sl A tiempo completoDo you have good communication skills, do you have a feeling for empathy and would you like to help people? Would you like to work as a Customer Service Support? Do not hesitate and apply directly for the position. Your role As a Customer Service Support, you are responsible for a good relationship between you and the customer. With your voice and a nice...
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Dutch Customer Service Agent
hace 3 semanas
España Recruit4Work Sl A tiempo completoDo you have good communication skills, a feeling for empathy and would you like to help people? Would you like to work as a customer representative for one of the biggest names in telephony? Do not hesitate and apply directly for the position. Your role As a customer service employee, you are responsible for a good relationship between you and the customer....
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Dutch Customer Support Agent
hace 3 semanas
España Work International A tiempo completoTravel to sunny Lisbon and work with the world's most famous brands How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you'd like to explore? Lisbon is a vibrant and charismatic city, and one of the finest capital...
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Dutch Customer Service in Casablanca
hace 2 semanas
España Recruit4Work SL A tiempo completoExplore a New Adventure in Casablanca Are you ready to spice up your life in a city bursting with culture and charm? Casablanca in lively Morocco await your arrival Dive into a delightful fusion of Arabic and French colonial vibes, sip on the legendary Moroccan mint tea, and kickstart an exhilarating career opportunity. Join Us as a Support Agent...
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Dutch Customer Service In Casablanca
hace 3 semanas
España Recruit4Work Sl A tiempo completoExplore a New Adventure in Casablanca Are you ready to spice up your life in a city bursting with culture and charm? Casablanca in lively Morocco await your arrival Dive into a delightful fusion of Arabic and French colonial vibes, sip on the legendary Moroccan mint tea, and kickstart an exhilarating career opportunity. Join Us as a Support Agent...
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Content Moderator with Dutch
hace 5 días
España Wibit Consulting & Services A tiempo completoIn collaboration, we are partnering with a leading BPO company to recruit Dutch-speaking Content Moderators for their dynamic team in Barcelona. Role: Content Moderator Location: Barcelona, Spain Work Model: On-site Employment Type: Full-time or part-time (weekend shifts available) As a Content Moderator, you will play a vital role in upholding platform...
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Customer Support Agent With Farsi
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading financial services company that is looking to recruit a Farsi-speaking Customer Support Agent for their Limassol office. Location: Limassol office or hybrid if out of Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Proven customer support experience...
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Dutch Customer Support Agent
hace 3 semanas
España Work International A tiempo completoCustomer Service - in Sunny Cyprus Company's info: Our Client is a multinational business process outsourcing provider. The company provides technical support, customer service, and many other services around the globe, through more than 55,000 employees and 70 support centers. Our Client is where your passion for service and determination to make a...
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Dutch Speaking Customer Service Agent To Greece
hace 3 semanas
España Global Career A tiempo completoAre you seeking an opportunity for an international career in customer service within an exciting, multicultural environment in sunny Greece? Do you possess strong communication skills in both Dutch and English? Come to Greece, work in Dutch, and become part of our Dutch team In the role of a customer service specialist, your daily tasks will include:...