Administration Specialist

hace 1 mes

Barcelona, España Webfleet Solutions A tiempo completo

.At Bridgestone Mobility Solutions, we are looking for an Administration Specialist to join our Administration team (based in Leipzig, Amsterdam and Barcelona) dedicated to our Central (DACH & Nordics) customer base. Your primary purpose is to support all sales and customer-related administrative processes in the region to make Webfleet Solutions a beautiful commercial success in these countries.Here is a little taste of your challenge:Handle all administration related to services, from customer signature up to installation partner assignment and ultimately contract activation; Coordination of national deployments; Ensuring correct data and monitoring progress on installations; Coordinate after sales activities for existing customer database; Coordinate customer complaint handling until resolution; Assist the Accounts Receivable department in solving invoice or payment queries; Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period; Supporting the sales team, and perform as the prime point of contact for the account managers of Webfleet Solutions Fleet management products & services on contract queries; Report directly into the Administration team supervisor.What do we expect from you?To be successful as an Administration specialist, this is the kind of profile we have in mind:You have Native level of German. Excellent communication skills in English; At least 2-3 years of experience in a similar role; Understanding of business processes and the ability to improve them when required; Confident and have experience working in a B2B environment; Stress-resistant under pressure; You are solution oriented and accurate person with a positive attitude; Enjoy working in a team in an international and dynamic environment; Excellent computer and administration/organization skills.Understanding technical issues is an asset.What can you expect from us?The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures.A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don't like the people you work with.Decisive actions. We don't like to wait. It's in our DNA to move forward. So, it only makes sense that we don't jam the company with lots of layers. We make things happen quickly.Let's not forget the good stuffWorking from home up to 3 days a week.500 euros gross to set up your home office and an additional monthly home office allowance.Chance to work abroad for 40 working days per year.Birthday off and volunteering time off.Additional health and dental insurance.100% employer-funded pension scheme.Lunch, childcare or transportation vouchers.Unlimited access to LinkedIn Learning.Access to Gofluent platform to learn new languages.Employee Assistance Program.Discount on Bridgestone tyres

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