Executive Assistant – Customer Success
hace 6 días
.We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.Read more onour website about how we transform work and how people feel about it, so our customers and their people can thrive.Job Description This role is a great opportunity for an aspiring professional who is hungry to understand how our business operates with potential to develop and apply these skills to a future role in other areas within the business.What you will do:You will be the gatekeeper for schedules, with strict diary management, create win-win situations for every meeting and operate across multiple time zones with flexibility.Keep your manager well informed of his/her commitments and responsibilities. You will act as a "barometer" for the issues taking place in the environment.Properly document decisions, actions items and circulate them to relevant attendees.Spend some of your time organizing - Travel logistics for Events, Offsites, Supplier set up, Invoicing, Organizational support and more.Booking all travel and process expenses for your execs in a timely manner.Ensure that all org chart for the functions you support are regularly updated.Organize the full onboarding and offboarding of those reporting into your exec.Support in maintaining a "Rhythm of Business" within the Customer Success Org for the year and measure/report progress.Ensure cadence meetings include among others, Finance reviews, HR reviews, Marketing alignment and Quarterly Business reviews.Assist (alongside Business Operations) in creating material for All Hands calls and newsletters / internal comms.Understand how the forecast and revenue are calculated for the Customer Success organization and help to drive the business to the objectives set.Substitute for ERP requests and follow up on awaiting approvals and action where appropriate.Ongoing Training and Enablement Needs - Responsible for coordination and facilitation (along with Education4U Team) of general enablement/training needs across your supporting functions.Network with internal and external teams. Have a natural ability to communicate with other and be personable.Create/enhance team culture.Qualifications 2-4 years of Executive Assistant experience or comparable professional experienceHigh level of expertise in software such as Microsoft 365 suite, particularly PowerPoint.Great verbal and written skillsExceptional organizational and time management skills and an ability to multi-taskWork well under pressure, A positive can-do attitude and work to a consistently high standard.Attention to detail: Follow procedures and ensure accuracy in all documentation and data
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Executive Assistant – Customer Success
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Executive Assistant – Customer Success
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Granada, Granada, España Unit4 Nv A tiempo completoWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...
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Customer Success Manager
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