Customer Success Manager

hace 5 meses

Granada, España Unit4 A tiempo completo

**Company Description**:
We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

An exciting and challenging role,** **managing all aspects of your customers’ accounts, including, driving customer change management, usage/adoption, best-practice and digital maturity, renewals, and upselling software and services where appropriate. You will be working closely with multiple stakeholders at varying levels of seniority within each customer organization and need to be able to understand and service their varying needs accordingly. You will be working closely with clients and their suppliers to help facilitate S2C projects and initiatives, offering best-practice guidance and challenging customers to do things differently, where necessary. You will be responsible for delivering and ensuring an excellent customer experience at all stages of the relationship.

**Responsibilities**:

- Build close relationships with our clients through continued excellence in customer service
- Proactively and relentlessly drive customer usage, digital maturity and ultimately ROI
- Become a S2C expert and trusted partner to our customers
- Become a champion of change management
- Challenge customers when they are operating outside of our best-practice S2C recommendations
- Develop and drive Success Plans together our customers, based on their key business objectives

**Qualifications**:

- Ideally Bachelor or Master’s degree within International Business, Supply Chain Management, Logistics, Business Economics or similar.
- You have excellent interpersonal skills and high emotional IQ and have a talent for building and maintaining strong business relationships
- You are able to think on your feet and use your knowledge in a flexible, creative manner to find out of the box solutions when needed
- You possess strong analytical skills, including the ability to develop and interpret complex analytical models and ad-hoc reports
- You have strong skills in Microsoft Office, Excel, and Power Point
- You are comfortable presenting to senior executives and internal stakeholders
- You are fluent in English. Any additional language is a plus.
- You are eager to learn and have a structured & fact-based work approach
- You have a strong work ethic and a high level of integrity
- You have a “can do” attitude, are proactive and self-driven, able to effectively plan and manage multiple projects, tasks and initiatives with varying timelines & priorities

**Additional Information**:
A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.

Granada, Spain

  • Customer Success Manager for Dental Support Organisation

    hace 1 semana

    Granada, Granada, España Envista Holdings A tiempo completo

    Job Title: Customer Success Manager for Dental Support OrganisationJob Description: As a Customer Success Manager for the Dental Support Organisation, you will play a key role in ensuring seamless collaboration between our organisation and the DSO. This involves overseeing the planning, coordination, and execution of initiatives to meet the demands of the...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    **Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    **Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Customer Success Manager

    hace 5 meses

    Granada, España Unit4 A tiempo completo

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

  • Dso Customer Success Manager

    hace 3 semanas

    Granada, España Envista Holdings A tiempo completo

    .Job Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...

  • Dso Customer Success Manager

    hace 3 semanas

    Granada, España Envista Holdings A tiempo completo

    Job Description:PURPOSEThe role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...

  • DSO Customer Success Manager

    hace 3 semanas

    Granada, España Envista Holdings A tiempo completo

    Job Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...

  • Dso Customer Success Manager

    hace 3 semanas

    Granada, España Envista Holdings A tiempo completo

    Job Description: PURPOSE The role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...

  • Dso Customer Success Manager

    hace 6 días

    Granada, España Envista Holdings A tiempo completo

    .Job Description:PURPOSEThe role of the Customer Success Manager allows you to work remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...

  • Key Account Manager

    hace 1 semana

    Granada, Granada, España Meliá Hotels International A tiempo completo

    About the Role:We are seeking a highly skilled Key Account Manager to join our team at {company}. The ideal candidate will have a proven track record of success in business development and a passion for delivering exceptional results.Responsibilities:Develop and execute strategic plans to drive revenue growth and customer satisfaction.Build and maintain...

  • Product Manager Ii

    hace 4 días

    Granada, España Certinia Inc. A tiempo completo

    .Product Manager II Granada, Hybrid model Deadline for internal applications - Tuesday 12 November WHO WE ARE Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The...

  • Product Manager Ii

    hace 3 días

    Granada, España Certinia Inc. A tiempo completo

    .Product Manager IIGranada, Hybrid modelDeadline for internal applications - Tuesday 12 NovemberWHO WE ARECertinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The...

  • Dental Support Organisation Account Manager

    hace 3 semanas

    Granada, Granada, España Envista Holdings A tiempo completo

    Job Title: DSO Customer Success ManagerJob Summary:Envista Holdings is seeking a highly skilled DSO Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring seamless collaboration between our company and the Dental Support Organisation (DSO).Key Responsibilities: Collaborate with DSO stakeholders...

  • Customer Service Specialist

    hace 2 semanas

    Granada, Granada, España Alight A tiempo completo

    As part of Alight's team, you'll be contributing to the support and execution of customer services activities ensuring output is accurate and on time.The RoleAs a key team player, your responsibilities will be focused on customer services, utilizing HR expertise to advise on client queries and tasks, ensuring a good understanding of country-specific...

  • ? (Busqueda Urgente) Product Manager Ii

    hace 3 días

    Granada, España Certinia Inc. A tiempo completo

    .Product Manager IIGranada, Hybrid modelDeadline for internal applications - Tuesday 12 NovemberWHO WE ARECertinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The...

  • Product Manager Ii

    hace 3 días

    Granada, España Certinia Inc. A tiempo completo

    Product Manager II Granada, Hybrid model Deadline for internal applications - Tuesday 12 November WHO WE ARE Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The...