Global PMS CS Lead: Onboarding

Hace 17 horas

Barcelona, Cataluña, España Docplanner Trabajo remoto Jornada completa 70.000 € - 100.000 €/año

Docplanner is seeking a strategic PMS Customer Success Operations lead to shape onboarding, engagement, and churn prevention across multiple PMS products and markets. You will define scalable processes and dashboards to drive data‑driven decision making, collaborating with local teams and global stakeholders in a fast‑moving healthcare tech environment.

The role emphasizes building scalable operating models, translating product priorities into local execution, and driving CRM automation as we