Guest Experience Specialist

Hace 1 día

Madrid, Comunidad de Madrid, España Hotel101 Global Jornada completa 23.000 € - 32.000 € Por obra

Hotel101 Global is seeking a Front Desk Officer to deliver outstanding guest service at the front desk, handling check-ins, check-outs, and inquiries. The role supports smooth operations by processing reservations and payments, maintaining digital kiosks, and coordinating with lobby teams to boost guest satisfaction and efficiency.

The candidate will process room reservations, cancellations, and modifications accurately, assist with digital check-in, and ensure all transactions are documented