Technical Sales Specialist

hace 2 semanas

Bilbao, Vizcaya, España Werfen A tiempo completo

Post Date November 24, Number WEBWW Job Function Sales Location Pais Vasco Country Spain

About the Position

Job Summary

  • Responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of the Global Solutions.
  • Focused on selling products and services using solid arguments to prospective customers and maintaining positive business relationships to ensure future sales.
  • Following the marketing actions provided by headquarters for the actual portfolio.

Key Accountabilities

  • Promote all Global Solutions assigned.
  • Focusing its actions on "Value Selling" and towards the achievement of objectives.
  • Perform demonstrations, build trust in our solutions and generate confidence in our products.
  • Keep clients updated in new techniques, by providing product information and organizing special visits.
  • Train customers and ensure correct performance of the Global Solutions.
  • Follow-up of the client looking for new opportunities for growth.
  • Be aware of new tenders to be published in the next months.
  • Control the level of service offered by the different departments of the Company in the assigned accounts.
  • Responsible for a budget assigned, should look for business opportunities.
  • Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with PM, Product Specialist, BUM and DD).
  • Control the market price level and send the first offers / tenders proposal to the Managers.
  • Complies with the Werfen Code of Ethics. Professionalism is a must and she / he should always work in high standards of deontology and professional ethics.
  • Register in CRM Fiori all contacts name and addresses, all opportunities found it in the market, main actions performed with customers and maintain all information updated week by week.
  • Search information about the actions of the competition in the region.
  • Resolve conflicts / problems that happen with customers in a good fair.
  • Solve product incidents at the technical level in coordination with specialists from the Commercial Unit and the manufacturing companies.
  • Installation of equipment, in coordination with the Technical Service.

Networking / Key relationships

This position requires cooperating with division staff (DD, BUM, PM, etc), technical service and different company departments, mainly customer service, contracting, operations and supply chain.

Minimum Knowledge & Experience required for the position :

  • Education: Preferably Mid-Higher education graduate from an accredited institution preferable with a major in health-related fields. Preferably nursing.
  • Experience:
  • Preferable strong healthcare industry knowledge with minimum of 5 years of work.
  • Sales and marketing experience in Spanish medical device market will be highly valued.
  • Experience in Anesthesia, ICU, purchasing departments, surgery or neumoplogy field will be also highly valued.
  • Additional Skills / Knowledge:
  • Driving license
  • Languages: Spanish and English level B2 or similar.

Skills & Capabilities:

  • Team and individual working capacity
  • Self-organized, identifies and differentiates the issues that require to be prioritized, works efficiently with quality results. Works well under pressure.
  • Market and product knowledge
  • Maintains professional and technical knowledge about the product lines and the market.
  • Shows enthusiasm and passion for all the products of his Business Line.
  • Conveys the desire to get better knowledge of Izasa Medical's products and solutions to the entire commercial network.
  • Has a deep knowledge of the market and the competition. Keeps this information updated in order to engage and reinforce a good communication with Clients.
  • Communication
  • Maintains professional and technical knowledge about the product lines and the market
  • Speaks clear, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he / she is skilled to speak in public.
  • His / her strategic vision and deep knowledge of the market allow him / her to foresee changing circumstances and is able to develop new plans and ideas when situations change.
  • Reliability
  • Accomplishes instructions, responsive to his / her manager's directives, suggestions and guidance, assumes accountability for his / her own actions, maintains her / his compromises; Meets work delivery deadlines on time or notifies alternative plans.
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