Customer Success Specialist

hace 7 días


Barcelona, Barcelona, España Vixiees A tiempo completo

Vixiees es una startup que pone sobre la mesa un paradigma totalmente diferencial en la gestión comercial y de equipos de ventas. Nuestra misión es revolucionar la manera en la que las empresas gestionan su área comercial.

Ofrecemos una metodología diferencial que garantiza un control absoluto de los equipos comerciales, e impacta directamente en la productividad y en la conversión.

A esto le hemos llamado Sistema de Ejecución Comercial / Sales Execution System.

Descripción del puesto:

Buscamos un crack Customer Success, preferiblemente con experiencia en el sector B2B SaaS, que se encargará de la relación de Vixiees con los clientes activos, así como de realizar los on boardings de estos en nuestra plataforma.

Será tu responsabilidad:

  1. Gestionar y coordinar el onboarding e implementación de clientes nuevos, asegurando su adopción exitosa en los plazos establecidos.
  2. Dar seguimiento técnico y coordinar necesidades de implementación con clientes actuales, facilitando su evolución dentro de la plataforma.
  3. Atender dudas, consultas y tickets de los clientes, resolviendo incidencias de manera ágil y eficaz.
  4. Servir como puente entre clientes y los equipos internos de Producto y Ventas, garantizando una comunicación fluida y enfocada en la satisfacción del cliente.
  5. Medir y optimizar la experiencia del cliente, supervisando su nivel de satisfacción y proponiendo mejoras constantes.

Nos gustaría alguien con:

  1. Experiencia de al menos 5 años como Customer Success Specialist o similares.
  2. Ganas de comerse el mundo.
#J-18808-Ljbffr

  • Barcelona, Barcelona, España Tn Spain A tiempo completo

    Social network you want to login/join with:Customer Success Specialist (Danish Speaker), BarcelonaClient:Blu SelectionLocation:Barcelona, SpainJob Category:OtherEU work permit required:YesJob Views:4Posted:06.03.2025Expiry Date:20.04.2025Job Description:This client of mine belongs to the top 500 business companies in the sectors IT, telecommunications,...


  • Barcelona, Barcelona, España Holded A tiempo completo

    Join the team. Make an impact.At Holded, we believe that daily admin should never stop a great idea from becoming a success. That's why we create intuitive software to empower anyone who dares to start their own business. Long story short: we want to make business simple.To create cutting-edge products that meet the needs of the sector, talent is essential....


  • Barcelona, Barcelona, España Tn Spain A tiempo completo

    Social network you want to login/join with:Customer Success Specialist (B2C SaaS), BarcelonaClient:QoriaLocation:Barcelona, SpainJob Category:OtherEU work permit required:YesJob Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:Founded in 2012 by cyber-security experts Eduardo Cruz, Josep Gaspar, and Josh Gabel, Qustodio is the global leader in...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Enterprise Customer Success Specialist to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProactively engage with customers to understand their needs and preferencesDevelop...


  • Barcelona, Barcelona, España Qustodio A tiempo completo

    Customer Success Specialist (B2C SaaS), BarcelonaLocation:Barcelona, SpainJob Category:Information TechnologyEU work permit required:YesJob Reference:9v1o996pJob Views:6Posted:29.01.2025Expiry Date:15.03.2025Job Description:Founded in 2012 by cyber-security experts Eduardo Cruz, Josep Gaspar, and Josh Gabel, Qustodio is the global leader in online safety and...


  • Barcelona, Barcelona, España Qoria A tiempo completo

    Based in Barcelona, Qustodio is a fast-growing internet safety startup whose mission is to provide a safe digital experience for every child.Our top product is a multi-platform parental control solution that is used and loved by hundreds of thousands of families worldwide, and is one of the leading brands worldwide in the Digital Wellbeing category.As a...


  • Barcelona, Barcelona, España Vixiees A tiempo completo

    Sobre Vixiees: Vixiees es una startup que pone sobre la mesa un paradigma totalmente diferencial en la gestión comercial y de equipos de ventas. Nuestra misión es revolucionar la manera en la que las empresas gestionan su área comercial. Ofrecemos una metodología diferencial que garantiza un control absoluto de los equipos comerciales, e impacta...


  • Barcelona, Barcelona, España Igg I Got Games A tiempo completo

    Join Our Team as a Customer Success SpecialistAre you passionate about the gaming industry and ready to take your career to the next level?Do you thrive in a dynamic, fast-paced environment?If so, we have the perfect opportunity for youWe are looking for a dedicated and enthusiastic Customer Success Specialist to join our team.Key Responsibilities:Oversee...


  • Barcelona, Barcelona, España Qoria A tiempo completo

    Founded in 2012 by cyber-security experts Eduardo Cruz, Josep Gaspar, and Josh Gabel, Qustodio is the global leader in online safety and digital wellbeing for families. In 2022, Qustodio became part of the Qoria group, protecting every child's digital journey through a world-class collaboration between schools, parents, and educators in cyber safety. Qoria's...


  • Barcelona, Barcelona, España Qoria A tiempo completo

    Based in Barcelona, Qustodio is a fast-growing internet safety startup whose mission is to provide a safe digital experience for every child. Our top product is a multi-platform parental control solution that is used and loved by hundreds of thousands of families worldwide, and is one of the leading brands worldwide in the Digital Wellbeing category.As a...


  • Barcelona, Barcelona, España Tn Spain A tiempo completo

    Social network you want to login/join with:Customer Success Specialist - German Native Speaker, BarcelonaClient:Location: Barcelona, SpainJob Category:OtherEU work permit required:YesJob Views:4Posted:06.03.2025Expiry Date:20.04.2025Job Description:About Graitec Group: Graitec is on an amazing journeyWe are a developer of high-performance BIM applications...


  • Barcelona, Barcelona, España Vixiees A tiempo completo

    Sobre Vixiees : Vixiees es una startup que pone sobre la mesa un paradigma totalmente diferencial en la gestión comercial y de equipos de ventas. Nuestra misión es revolucionar la manera en la que las empresas gestionan su área comercial. Ofrecemos una metodología diferencial que garantiza un control absoluto de los equipos comerciales, e impacta...


  • Barcelona, Barcelona, España Amadeus A tiempo completo

    About the RoleThe Senior Customer Success Specialist is responsible for ensuring customers achieve maximum benefits from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use. This leads to improved revenue for both customers and Amadeus.This role acts as an...


  • Barcelona, Barcelona, España Qustodio A tiempo completo

    About QustodioWe are a fast-growing technology company that provides online safety and digital wellbeing solutions for families. Our mission is to protect every child's digital journey through a world-class collaboration between schools, parents, and educators in cyber safety.Job RoleWe are looking for a skilled Customer Success Specialist to join our...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    This client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, and financial services. This position is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities. Your responsibilities and impact as a Customer Success Specialist will be:...


  • Barcelona, Barcelona, España Körber Supply Chain Software A tiempo completo

    Business Development Role:Körber Supply Chain Software is seeking a Customer Success Specialist to join our team. As a key member of our sales team, you will be responsible for developing and strengthening relationships with our valued customers within an assigned territory. This involves becoming a trusted and credible partner, generating pipeline,...


  • Barcelona, Barcelona, España Amenitiz A tiempo completo

    Customer Success Specialist - Italian MarketBarcelonaAt Amenitiz, we're on a mission to simplify hospitality management, whether it's in the bustling streets of Paris or the serene Uyuni Salt Flats of Bolivia.Empowering over 12,000 hoteliers worldwide, we're more than just another SaaS scale-up—we're revolutionizing one of the world's oldest industries....


  • Barcelona, Barcelona, España Tn Spain A tiempo completo

    About Us Tn Spain, a leading multinational company, is seeking an experienced Customer Success Specialist to join their team. As a dynamic and young work environment, we offer true career opportunities for our clients.


  • Barcelona, Barcelona, España Graitec Gmbh A tiempo completo

    About Graitec GroupGraitec is on an amazing journeyWe are a developer of high-performance BIM applications and worldwide Platinum Autodesk partner.We're well-funded, incredibly ambitious and structured for growth.It's an exciting, entrepreneurial, collaborative and fast-paced environment - where we all win together.Join our Graitec family and you'll have an...


  • Barcelona, Barcelona, España GRAITEC GmbH A tiempo completo

    About Graitec GroupGRAITEC Group Company is a global Software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.Ambitious and fast growing environment: We see...