Control Center Operator in Palma

Hace 3 días

Palma, Islas Baleares, España Confidential employer Jornada completa 22.000 € - 27.000 € Por obra

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Are you looking for a dynamic role at the heart of public mobility on Mallorca? A transportation company based in Palma is hiring two Control Center Operators to ensure daily passenger services run smoothly, safely, and efficiently. In this full-time role, you will be on site in Palma, acting as the key link between drivers, department coordinators, and passengers across the island's transport network.

As a Control Center Operator, your day-to-day focus centers on continuous service monitoring and rapid problem resolution.

Your key tasks include:

Monitoring transport services and overall route operations in real time.
Tracking passenger occupancy and coordinating reinforcement vehicles with the relevant departments.
Ensuring that all service disruptions and schedule adjustments are promptly and clearly communicated.
Recording all operational incidents accurately in the internal HERMES management system.
Processing and managing customer inquiries and complaints.
Providing active operational support to field personnel to resolve incidents swiftly.

To be considered for this opening, you should meet the following requirements:

Completed Intermediate Vocational Training (Ciclo Formativo de Grado Medio) or equivalent.
English language proficiency at level B1.
Solid computer skills, with strong proficiency in Microsoft Excel.
Prior knowledge of the HERMES operational management system is considered an asset.
Flexibility to work rotating shift schedules across the week.

What this position offers:

A permanent, full-time contract with immediate incorporation in Palma.
An annual gross salary of €24,400 paid across 12 monthly installments.
Rotating 8-hour shifts from Monday to Sunday, scheduled by season: winter shifts operate from 06:00 to 14:00 and 14:00 to 22:00; summer shifts operate from 04:30 to 12:30, 08:30 to 16:30, and 16:30 to 00:30.
The opportunity to play an essential part in everyday island transit.

If you meet the requirements and want to help keep Mallorca moving, submit your application online through the official SOIB portal before November 12, 2026.

Control Center Operator in Palma

Guarda esta oferta y sigue tu búsqueda

Your key tasks include:

To be considered for this opening, you should meet the following requirements:

What this position offers:

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Control Center Operator in Palma

Guarda esta oferta y sigue tu búsqueda

Your key tasks include:

To be considered for this opening, you should meet the following requirements:

What this position offers:

Empleos similares en Palma

Ciudades principales